Vertical TeleVantage 7.5 Using Instructions page 192

4.
5.
6.
Notes
If you receive only the last portion of the pager data that you specify, you may not have
placed enough pauses between the pager number to be dialed and the information to
send. If this problem occurs, add more commas to the Dial Sequence field.
Do not enter multiple stars (*) in a row in the pager string. Use only one star to send a
dash. Multiple consecutive stars can terminate the page message.
Setting up call notifications
TeleVantage places notification calls to the number of your choice. The call says, "<the queue's
voice title> has a new voice message from <caller's voice title if available>. Press # to hear your
message." By pressing #, you can log onto the queue's account and hear the new message, and
even press
1.
2.
3.
13-14
In the field, select the dialing service that you want TeleVantage to use to
Page using
dial your pager. For more information about dialing services, see "Using dialing
services" on page 12-8.
In the
Dial Sequence
number of the paging service and your pager's PIN, if required. The dial string can
contain any touch tone digit (0-9, *, #). You can enter commas to indicate 2-second
pauses in the dial sequence.
You can also use the following special characters to add information to the page:
I or i sends the Caller ID number (for an external call) or TeleVantage extension
(for an internal call).
E or e sends the TeleVantage extension that the caller dialed.
L or l sends the length of the voice message in seconds.
The dial sequence 18007771000,,,1245983#E causes TeleVantage to dial
Example:
your paging service, pause for 6 seconds, enter your pager's PIN (1245983) followed
by # to indicate end-of-PIN, enter your extension (the extension at which the voice
message was left), and then hang up. Your pager would display only the extension, 103
for example.
Click .
OK
to call the person back.
4 3
Choose
Tools > Options
Click the Voice Messages \ Call Notification tab.
Select one of the following notification options from the dropdown list:
Do not place call notifications.
voice messages.
Place call for all messages.
voice message.
Place call for urgent messages only.
a voice message marked urgent.
field, enter the dial string for your pager, including the phone
. The Options dialog box opens.
Calls are not placed when the queue receives new
A call is placed whenever the queue receives a new
A call is placed whenever the queue receives
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SING ELE ANTAGE