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8.
C
13. M
HAPTER
ANAGING
the sales department and another for support. In the Business Hours dialog box under
, select the business hours during which you want to schedule notifications, and
Name
then click
.
OK
Note:
If your office has no business hours set that matches your notification needs,
you can ask your TeleVantage system administrator to create a new set for you or you
can define custom hours for your schedule (see the next step).
Under
This scheduled entry occurs
notified of new voice messages. For purposes of illustration, the business hours are
assumed to be Monday through Friday, 9:00 a.m. to 5:00 p.m.:
During business hours.
to 5:00 p.m.
During nonbusiness hours.
hours, including early mornings, evenings, weekends, and holidays. In this
example, notifications are sent Monday through Friday, 5:01 p.m. to 8:59 a.m., and
all day on Saturdays, Sundays, and holidays.
After business hours on work days.
Friday, 5:01 p.m. to 8:59 a.m.
. Notifications are sent all day on Saturdays and Sundays.
On nonwork days
. Notifications are sent all day on holidays.
On holidays
During custom hours
define, independent of your office's business hours and holiday hours. Click the
button to specify days and times. The Custom Hours dialog box
Custom Hours
opens.
On the Hours tab, enter the days and times.
Note:
You can enter multiple time ranges separated by commas, for example, "9:00
AM - 12:00 PM, 3:00 PM - 6:00 PM."
V
M
OICE
ESSAGES IN
, choose a time during which you want to be
Notifications are sent Monday through Friday, 9:00 a.m.
Notifications are sent at all times other than business
Notifications are sent Monday through
. Notifications are sent only during the days and hours you
V
P
IEW
OINT
13-17
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