Avaya Interaction Center User Manual page 15

The Avaya Agent with CallCenterQ in the desktop and the Email task list in the Media pane may
look like this:
CallCenterQ application running in
the desktop area
Contact History Browser
Avaya Agent menu
button
EDU Viewer
Avaya Agent
Media tab
Status Control bar in
Media pane
Phone task list
Email task list
Chat task list
Issue 1.0 June 2002 15