Remote Programmer Software For PowerMax and PowerMaster User Guide...
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IN NO EVENT SHALL VISONIC OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF VISONIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
About This Manual About This Manual This manual provides a detailed description of the procedures for using the Remote Programmer with your PowerMax or PowerMaster system. Consult PowerMax and PowerMaster Installation and User Guides for additional information about specific programmable parameters. Chapter 1 provides an overview and briefly describes the system.
Formatting Conventions Formatting Conventions The following formatting conventions are used throughout the documentation: Note: Additional information relevant to the presently discussed subject. Warning: Information that is essential for your safety and to avoid Caution: damaging the hardware or software. Indicates operations that you must perform (e.g., name bold text of a button to be clicked or option to be selected) or to emphasize a field or concept being described.
Chapter 1: Introduction Chapter 1: Introduction The Visonic Remote Programmer is a utility program that enables you to manage the PowerMax/PowerMaster alarm system from a remote station. It runs on IBM- ® ® PC or compatible workstations and runs on Microsoft...
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Chapter 1: Introduction Remote Data Transfer enables the operator to work from a remote site where he can control several PowerMax/PowerMaster systems at different installation sites. Using the Remote Programmer, he can compare the parameters of the different systems and copy them if necessary. The data is then transferred to each system through a modem.
Chapter 2: Getting Started Chapter 2: Getting Started 2.1 Hardware / Software Requirements In order to run Remote Programmer, you need the following resources: · PC (2GHz or higher) · Microsoft® Windows® 7 (32-bit) or XP. · 1GB RAM · At least 20 MB of free disk space.
On the Windows Desktop, double-click on the Remote Programmer icon; the Login screen appears. Figure 2-4: Login Screen In the Operator edit box, type visonic. In the Password edit box, type powermax, then click OK. Both entries are case-sensitive - use lowercase letters.
Chapter 2: Getting Started 2.4 Remote Programmer Main Window The Remote Programmer main window displays all the main features of Remote Programmer. This enables you to manage the PowerMax/PowerMaster alarm system easily and efficiently. Title bar Menu bar Tool bar Table Data Details List of...
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Chapter 2: Getting Started Table Data This area contains detailed data included in the selected table. Type in settings, or double-click on the down-pointing arrow to display a drop-down list, and select the appropriate value. Toolbar Remote Programmer provides a toolbar that displays buttons which are shortcuts to the most frequently used features of the system.
Chapter 2: Getting Started Download Downloads data from the Remote Communications Programmer to the control panel. Upload Communications Uploads data from the control panel to the Remote Programmer and automatically updates files. Note: To upload event logs/scheduler in PowerMax+, see Chapter 8: Data. Download Communications Downloads data from the table currently visible on...
Chapter 2: Getting Started Communication is online Dark Dark green green Downloading to control panel Dark Light green green Uploading from control panel Light Dark green green · PowerMax/PowerMaster model name. · Control Panel State: Displays the control panel state. This can be one of nine states: disarm, exit delay home, exit delay away, entry delay, home, away, user test, download and programming.
Chapter 2: Getting Started 2.6 Exiting Remote Programmer At any time, you can exit Remote Programmer. To Exit the Program From the Sites menu, select Exit. A popup message appears prompting you to save the recent changes to the system. Click Yes to save or No to disregard recent changes.
Chapter 3: Menus Chapter 3: Menus The Remote Programmer main screen displays six menus, which enable you to access the different features of the application. 3.1 Sites Menu The Sites menu provides you with the tools to manage new and existing Sites. Menu Item Function List of Sites...
Chapter 3: Menus 3.3 View Menu The View menu contains items that enable you to control the appearance of your Remote Programmer screen. Menu Item Function Toolbar Displays or hides the Tool bar Status Bar Displays or hides the Status bar. Next Table Displays the next table of the List of Tables.
Chapter 3: Menus Change System Sets the time and the date that will be downloaded to the control panel. This Time & Date… option is only enabled when the communication between Remote Programmer and the control panel is enabled. Update Time & Automatically updates the control panel date and time when disconnecting Date On Logout from the control panel...
Chapter 3: Menus 3.6 Help Menu The Help menu enables you to receive information and guidance in managing Remote Programmer. Menu Item Function Help Topics On-line Help to increase your knowledge about Remote Programmer, and help you use it to its maximum potential. About Remote Provides Remote Programmer copyright and version information.
Chapter 4: Sites Chapter 4: Sites 4.1 Introduction to Sites The Remote Programmer enables you to manage security system installation sites in a variety of ways. These features are accessible either from the menus or from the Site List window. The Site List window is displayed either when the program is first initiated, or by clicking the Sites button in the tool bar or by selecting List of Sites in the Sites menu.
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Chapter 4: Sites Each column of the site list table can be sorted in either descending or ascending order by clicking on the column title. You can drag the vertical lines that separate the columns to enlarge or reduce the size of the columns. The screen displays buttons, which enable you to begin working with Remote Programmer: Button...
Chapter 4: Sites 4.2 Creating a New Site You can create a new, empty site file or you can copy an existing file, save it under a new name, and make the relevant changes to tailor it to a similar setup as the original.
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Chapter 4: Sites Working Online To work via a serial port In the New Site window click Options…. The Options window appears. Figure 4-7: Options - Serial Port Communications Mode Ensure that Serial port is selected in the Communication mode field and that the serial port details are correct (refer to chapter 7: Connecting to the Control Panel for further details).
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Chapter 4: Sites Figure 4-8: New Site Window - Work Online via a Serial Port Enter the download code located in the control panel (for further details, see relevant PowerMax or PowerMaster User Guide). The Login button will become enabled. Check the Auto Detection checkbox if you want the program to automatically scan the computer ports to detect PowerMax/PowerMaster presence.
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Chapter 4: Sites To work via a telephone modem In the New Site window click Options…. The Options Communications dialog box will appear. Figure 4-9: Options - Telephone Modem Communications Mode Select Telephone modem in the Communications mode field. Click OK. The New Site window will appear displaying the Work Online tab with the Phone Number field enabled and the Auto detection checkbox disabled.
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Chapter 4: Sites Figure 4-10: New Site Window - Telephone Modem Mode Enter the Phone Number and the Download Code located in the control panel (for further details, see PowerMax or PowerMaster User Guide). The Login button will become enabled. Click Login.
Chapter 4: Sites Working Offline Work Offline only if you know the panel model you want to connect to. Select the Work Offline tab. The following screen will be displayed: Figure 4-12: New Site Window - Work Offline Select the relevant panel model. Note: The Work Offline dialog box first lists all existing PowerMax/PowerMaster models.
Chapter 4: Sites 4.4 Saving a Site File with a New Name This enables you to save the site file with a new name and in a different directory. From the Sites menu, select Save As; Remote Programmer displays the Save As screen. Enter a suitable name for the new site and locate the directory where you want to save the file.
Chapter 4: Sites 4.7 Deleting a Site When a Site is no longer active, and it is no longer necessary to store it in Remote Programmer, you can delete it. In the Sites List, select the site to delete, then click Delete, a warning box appears reminding you that any account that you delete is not retrievable.
Chapter 5: Users Chapter 5: Users From the Sites menu, select Users; the Remote Programmer displays a menu that enables you to manage the Remote Programmer users. Menu Item Enables you to: Add a new user name and password. Add new user Delete a user name and password.
Chapter 5: Users Click Add; a message box appears confirming the addition of the user to the system. 5.2 Deleting a User From the Sites menu, select Users, then Delete user; the Delete user dialog box will appear. Figure 5-14: Deleting User Name Dialog Box In the User Name edit box, type the user's name.
Chapter 5: Users In the User Name edit box, type the user's name. In the Old Password edit box, type the user's current password. In the New Password edit box, type the user's new password. Click Change; a message box appears confirming the user password change.
Chapter 6: Data Details Tables Chapter 6: Data Details Tables The data details tables display the parameters that can be uploaded from or downloaded to the PowerMax/PowerMaster control panel. When first creating a site file, the values displayed are default values, which can be altered to suit the specific system.
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Chapter 6: Data Details Tables MPowerMax MPowerMaster 2W Keypad Enrollment Keyfob Definitions Keypad Definitions Siren Definitions Zone Definitions - Motion Zone Definitions - Contact Zone Definitions - Smoke Zone Definitions - Camera ...
Chapter 6: Data Details Tables Data Indications This table is applicable to the PowerG models. The various data tables display data that has been uploaded to the remote management from the PowerMaster system’s various devices, such as the control panel, detectors, keyfobs, and sirens. When configuration or status data is modified and/or downloaded, the table entries are color coded to indicate the status of the displayed information: ...
Chapter 6: Data Details Tables Secondary Phone No. : When the primary telephone number is engaged, the Remote Programmer dials this telephone number. Secondary Communication Mode : The mode used to call a secondary telephone number. Note: If there is no entry for the secondary telephone number, the Remote Programmer will dial the primary telephone only.
Chapter 6: Data Details Tables Autoarm : You can select to arm the control panel automatically (at a predefined time). Auto Arm Time : You can define the time to automatically arm the system. Squawk : You can enable or disable the squawk (short siren sound) option upon arming and disarming.
Chapter 6: Data Details Tables 6.5 Communications Definitions Communications Definitions enables you to set the telephone communication parameters to the requirements of the particular Site. DE5450S Remote Programmer Guide Rev. 8...
Chapter 6: Data Details Tables 6.6 PGM PowerMax/PowerMaster control panels can open or close the programmable (PGM) output as a result of a certain event or condition. This table enables you to determine the events and conditions under which the PGM (programmable) outputs will function.
Chapter 6: Data Details Tables 6.9 X-10 Device Settings PowerMax control panel can control X-10 units. This screen enables you to determine settings for each applicable device. Some versions of the PowerMax+ and PowerG include a scheduler that enables you to set specific times for switching the lights on and off and can also be used with the PGM.
Chapter 6: Data Details Tables 6.11 Zone Enrollment This table is applicable to the PowerG models. This table displays information about the enrollment status and diagnostic quality of the various wireless zones registered in the system. The information includes the zone number, device installed in the zone and RF ID, enrollment status, the zone type (Contact;...
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Chapter 6: Data Details Tables To Enroll a Keyfob Transmitter to the Control Panel In order to perform this procedure , collect the following items together: A PowerMax/PowerMaster control panel, which will be used to pass the keyfob identifying information from the keyfob through to the PC and from there to the customer’s control panel.
Chapter 6: Data Details Tables To Delete a Keyfob In the ID column, change the ID to 00000000, and then download to the control panel as detailed in chapter 7: Connecting to the Control Panel. 6.14 Repeater Enrollment A repeater increases the communication range between the control panel and detectors and other transmitting devices separated by farther distances.
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Chapter 6: Data Details Tables To Enroll a Keypad to the Control Panel In order to perform this procedure, collect together: A PowerMax/PowerMaster control panel, which will be used to pass the keypad identifying information from the keypad through to the PC and from there to the customer’s control panel.
Chapter 6: Data Details Tables To Delete a Keypad In the ID column, change the ID to 00000000, and then download to the control panel as detailed in chapter 7: Connecting to the Control Panel. 6.16 2W Keypad Enrollment A 2W (two-way) keypad, such as KP-140 PG2, is a multi-button wireless keypad unit.
Chapter 6: Data Details Tables After uploading data from the PowerMaster you can view the RF ID numbers of all enrolled devices. The received signal strength indication (RSSI) of the device can also be viewed after pressing on the UL Table icon and then pressing "OK". In the PowerG version, zone monitoring and configuration can be set up in separate tables dedicated to monitoring Motion, Contact, Smoke, Camera, Flood, Gas, Hard Wired Devices, and Temperature.
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Chapter 6: Data Details Tables Note: The Channel Lst. Msg. column displays the last channel on which data was transmitted between the zone’s installed device and the control panel. When the transmissions between the control panel and devices change channels, the channel indication is displayed in various colors, such as the purple and yellow indications in the above figure.
Chapter 6: Data Details Tables Condition Description of Yes state NOT UPDATED Device configuration has not been updated yet from the control panel. HEAT OPEN Extreme heat is occurring. HEAT ALARM Heat alarm is occurring, for example in extreme heat. The alarm state ends only after disarming and then rearming the system.
Chapter 6: Data Details Tables Condition Description disconnected. COMMUNICATION Communication failure between the control panel FAILURE and the monitoring station. TAMPER OPEN Control panel has been opened or tampered with. JAMMED Control panel transmissions are being jammed. TROUBLE TAMPER ALARM Control panel has been opened or tampered with.
Chapter 6: Data Details Tables 6.21 Screen Saver This function enables you to display any message on the control panel display screen. The message may contain up to four rows of text (max. of 16 characters on each row). To activate the screen saver, set the screen saver field at the panel definition table to an option other than "off".
Chapter 7: Connecting to the Control Panel Chapter 7: Connecting to the Control Panel Connecting to the PowerMax/PowerMaster control panel enables the Remote Programmer to transfer information to and from the control panel. The control panel can be connected by remote connection (via telephone modem), used when the operator specifies the parameters off-site, or by local connection (via direct cable), used when the operator specifies the parameters on-site.
Chapter 7: Connecting to the Control Panel Note: Whenever the Remote Programmer is connected, the Communications tab becomes disabled. 7.1.1 Local Connection (Serial Port) Local connection is used when the Remote Programmer is within direct cable connection distance from the PowerMax/PowerMaster control panel. When using Local Connection, a modem is not needed.
Chapter 7: Connecting to the Control Panel Figure 7-18: Progress Bar 7.1.2 Remote Connection (Telephone Modem) This is applicable when the Remote Programmer is off-site and the PowerMax/PowerMaster control panel on-site is connected to Remote Programmer by a telephone modem. From the Communications mode drop-down list, select one of the following communication options: Modem Type...
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Chapter 7: Connecting to the Control Panel Analog: Establishes connection to the control panel as in PSTN communication. It provides a baud rate speed of 300 and performs full download/upload in ten minutes. Digital: Provides higher quality and speedier connection to the control panel at a baud rate speed of 9600.
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Chapter 7: Connecting to the Control Panel Figure 7-19: Options - Telephone Modem Communications Mode In the Telephone Modem section of the dialog box, select from the Modem drop-down list, the modem to use for connecting to the control panel. Click Settings to display the Modem Settings dialog box, and define the dialing and modem parameters.
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Chapter 7: Connecting to the Control Panel Figure 7-20: Modem Settings Select Tone or Pulse as appropriate for the dialing mode. To connect to the control panel’s modem, the local software initiates the dialing process. This process includes a number of steps: Step 1: Dialing.
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Chapter 7: Connecting to the Control Panel The time entered into the Wait for Connection field should be no less than the time entered in the Wait for 2-4 rings during field. The Wait for Connection field defines the time (in seconds) it takes to dial to the control panel, for the control panel to answer, and for the control panel modem and the PC to establish connection.
Chapter 7: Connecting to the Control Panel 7.1.3 Callback In the Phone number field the user enters the Remote Programmer return telephone number (the telephone number that connects to the modem). In the Wait before sending field, the user enters the amount of time (in seconds) the Remote Programmer waits before identifying the call as failed.
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Chapter 7: Connecting to the Control Panel To Login when a site file is open From the Communications menu select Login, or Click the Login icon in the toolbar. Connecting by Local Connection (Serial Port) After clicking Login, the communication icons in the status bar will become green, and the Download and Upload icons in the toolbar become enabled and you have successfully logged in.
Chapter 7: Connecting to the Control Panel 7.3 Online Operations While connected to the PowerMax/PowerMaster control panel, you can perform the following operations: Check if the detectors in the various zones are enrolled and communicating with the control panel. ...
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Chapter 7: Connecting to the Control Panel To Download or Upload All Site Parameters Note: If you are interested in preserving changes already made in the control panel, it is recommended to first upload all parameters, make necessary changes and then download. From the Communications menu, select Download or Upload, Click the appropriate icon on the toolbar.
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Chapter 7: Connecting to the Control Panel To Download or Upload a Specific Table Note: Uploading a specific table is available in PowerMax+ only. Select a table by clicking on a table name in the List of Tables area, or by clicking a table tab at the bottom of the screen.
Chapter 7: Connecting to the Control Panel To Update Customized Zone/Sensor Names From the Communications menu, select Customize Zone/Sensor Names; the Customize Zone/Sensor Names dialog box appears. Figure 7-11: Customize Zone/Sensor Names Window In the Current name list, select the name you want to change. In the New Name edit box, type the new name (15 characters max.).
Chapter 8: Data Chapter 8: Data The data tab is used to define specific upload/download settings to facilitate data transfer. 8.1 Defining Data Settings The Data dialog box enables you to customize specific data settings in the upload/download process. From the View menu, select Options, then click on the Data tab; the Data dialog box appears.
Chapter 8: Data Check the Send updated data immediately field, to automatically update changed settings from the Remote Programmer to the control panel. Note: If the above field is not checked, the control panel will only be updated when performing download table or full download. In the Delay after acknowledge during download field, enter a time value (in milliseconds) for a delay in sending commands.
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Chapter 8: Data Click OK; the Remote Programmer submits to memory the updated data. Pressing full upload/download updates the control panel with the new table settings. Note: The regular full upload/download does not include a log file, the X-10 scheduler or the PGM scheduler. DE5450S Remote Programmer Guide Rev.
Chapter 9: Two Download Codes Chapter 9: Two Download Codes This document explains the use of two download login codes - located in the control panel (for further details, see PowerMax/PowerMaster User Guide) - used for the two types of access codes, as follows: ·...
Chapter 9: Two Download Codes 9.2 Operation Master Installer First Time Login When performing login for the first time, the Master installer will enter the Master Installer download code. Regular Login If the PowerMax/PowerMaster control panel accepts this code as a Master code, the Remote Programmer will assign a Master privilege, and from then onward the software will be able to use the Master privilege allowing full access at any time to all the fields (online and offline).
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Chapter 9: Two Download Codes B. The Installer deciphered the Master Download code, what should I do? If you use the same Master download code for all the panels and the installer cracked the download code, then its software is assigned a Master Privilege. The central station can offer protection in this type of situation by modifying all the Master download codes.
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Chapter 9: Two Download Codes Download Code Site Information Master Download Code For Remote login Installer Download Code For Remote login Master Installer Code Panel Installer Code Panel DE5450S Remote Programmer Guide Rev. 8...
Chapter 10: Reports Chapter 10: Reports After you have created a site, you can generate a printable report of the site data. To generate a report, first define the information to include in the report, preview the report and then print it. 10.1 Defining and Generating a Report Each Remote Programmer account comprises of 12 tables.
Chapter 10: Reports Note: The contents of the Options dialog box may vary for each control panel version. Mark the check boxes to specify the information to include in the Report. Click Apply; the tables to include in the report are selected, and the Reports dialog box remains on the screen for further perusal and selection.
Chapter 10: Reports 10.3 Printing a Report You can change the print setup for a report. This enables you to determine the following: · The printer to print the report. · The paper size on which to print. · The source from which the printer should take paper. The orientation of the paper.
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Chapter 10: Reports Figure 10-24: Print Dialog Box This screen enables you to do the following: Select the printer to print the report. Determine the print range. Determine the number of copies of the report, and whether or not they should be collated.
Chapter 11: Display (Screen Appearance) Chapter 11: Display (Screen Appearance) Any changes to the appearance of the Site screens are made in the Display tab of the Options dialog box. Figure 11-25: Options - Display Tab DE5450S Remote Programmer Guide Rev. 8...
Chapter 11: Display (Screen Appearance) 11.1 Changing the Color The colors of the Table Details are defined according to the following settings: Table zebra color: Defines the color of every other line in each table. This makes it easier for the user to follow the horizontal lines in the table. ...
Chapter 11: Display (Screen Appearance) To Change the Tables Column Alignment Click the column alignment drop-down arrow, then select an option from the list. Note: All changes to column alignment will become effective only after performing restart of the Remote Programmer. 11.3 User Interface Language Remote Programmer provides you with the possibility to change the language used in the software interface.
Chapter 12: Troubleshooting Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION A. The Remote A1. Your modem A1. Make sure the modem is turned ON. A Programmer might be OFF or power switch is available on any doesn't identify loosely external modem. The light on the front the modem connected.
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Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION B4. The initialization B4. Select the correct string from the list of string is the Recommended Initialization Strings. wrong one for the modem in use. B. Failure to com- B5. Modem is not B5.
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Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION D. You can not log D1. The Download D1. Make sure you entered the correct into the code is not code into the Download field. PowerMax/ defined in the PowerMaster. download code field. D2.
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Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION G. I do not have G1. Authorization for G1. Perhaps login was performed using Master Privilege using the Master the Installer Code. Another possible anymore. code and Master cause is that the Installer Code is the download code same as the Master code.
Appendix A: Language Settings Appendix A: Language Settings When using the Remote Programmer Software in Windows XP with a foreign language interface, some characters may not appear correctly in the chosen language. This may require changing the language settings. Windows XP From Start>Settings>Control Panel double-click Regional and Language...
78 ______________________________________________________________________ Index Index 1 F 1W Keypad Enrollment Screen, 38 Formatting conventions, iii 2 H 2W Keypad Enrollment Screen, 40 Hardware/Software requirements, 3 A Help Menu, 13 Auto Detection, 47 I C Installation Communication Settings, 46 general, 3 Communications Definitions Screen, software, 3 Internal Siren/Strobe Screen, 34 Communications Menu, 11...
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Index title bar, 5 generating, 59, 60, 62, 66 toolbar, 6 print setup, 69 printing, 69 Menu viewing, 63, 67 communications, 11 edit, 10 Requirements help, 13 hardware/software, 3 view, 11 S Menu Bar, 5 Serial Port, 47, 54 Modems Serial Ports failing to communicate with, 74, failing to communicate with, 75...
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U external voice box, 35 internal siren/strobe, 34 Upload keyfob enrollment screen, 36 all site parameters, 56 panel definitions screen, 32 table, 57 panel status/trouble screen, 43 PGM screen, 34 User repeater enrollment, 38 add, 25 siren enrollment, 36 change password, 25 site information, 30 codes screen, 32 user codes screen, 32...