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Visonic POWERMAX REMOTE - PROGRAMMER SOFTWARE User Manual

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  • Page 1 PowerMax Remote Programmer Software User Guide...
  • Page 2 Copyright and Warranty _________________________________________________________ i Copyrights & Warranty © Copyright 2010 by Visonic Ltd., 24 Habarzel Street, Tel-Aviv 69710, ISRAEL. All Rights Reserved. No part of this publication may be reproduced or distributed in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Visonic Ltd.
  • Page 3 ii ________________________________________________________ Copyright and Warranty The Manufacturer shall not be liable for any damage or loss whatsoever, whether directly, indirectly, incidentally, consequentially or otherwise, caused by the malfunction of the Product due to products, accessories, or attachments of others, including batteries, used in conjunction with the Products.

  • Page 4: About This Manual

    About This Manual ____________________________________________________________ iii About This Manual This manual provides a detailed description of the procedures for using the PowerMax Remote Programmer with your PowerMax system. Consult PowerMax Programming Guides for additional information about specific programmable parameters. Chapter 1 provides an overview and briefly describes the system. Chapter 2 lists the requirements for installing the software and describes the software installation process.

  • Page 5: Formatting Conventions

    iv ________________________________________________________ Formatting Conventions Formatting Conventions The following formatting conventions are used throughout the documentation: Note: Additional information relevant to the presently discussed subject. Warning: Information that is essential for your safety and to avoid Caution: damaging the hardware or software. Indicates operations that you must perform (e.g., name bold text of a button to be clicked or option to be selected) or to...

  • Page 6: Table Of Contents

    Table of Contents _____________________________________________________________ 1 Table of Contents Chapter 1: Introduction Chapter 2: Getting Started 2.1 Hardware/Software Requirements ............2-1 2.2 Installation ....................2-1 2.3 PowerMax Remote Programmer Main Window ........2-2 2.4 Navigating PowerMax Remote Programmer..........2-6 2.5 Exiting PowerMax Remote Programmer..........2-6 Chapter 3: Menus 3.1 Sites Menu ....................
  • Page 7 2 _____________________________________________________________ Table of Contents Chapter 6: Data Details Table 6.1 Site Information ..................6-2 6.2 User Settings ..................... 6-3 6.3 User Codes....................6-3 6.4 Keyfob Enrollment Screen................ 6-4 6.5 1W Keypad Enrollment Screen ..............6-5 6.6 2W Keypad Enrollment ................6-6 6.7 Siren Enrollment ..................
  • Page 8 Table of Contents _____________________________________________________________ 3 Chapter 10: Reports 10.1 Defining and Generating a Report ............10-1 10.2 Viewing a Report .................. 10-2 10.3 Printing a Report................... 10-2 Chapter 11: Display (Screen Appearance) 11.1 Changing the Color................11-1 11.2 Column Alignment ................11-2 11.3 User Interface Language ...............

  • Page 9: Chapter 1: Introduction

    Introduction _________________________________________________________________ 1-1 Chapter 1: Introduction The PowerMax Remote Programmer is a utility program that enables you to manage the PowerMax alarm system from a remote station. It runs on IBM-PC or compatible ® ® workstations and runs on Microsoft Windows 2000 or Windows XP.

  • Page 10: Chapter 2: Getting Started

    Getting Started ______________________________________________________________ 2-1 Chapter 2: Getting Started 2.1 Hardware / Software Requirements In order to run PowerMax Remote Programmer, you need the following resources: IBM-compatible PC with Pentium microprocessor (100 MHz or higher) • Microsoft® Windows® 2000 or Windows XP. •...

  • Page 11: Powermax Remote Programmer Main Window

    On the Windows Desktop, double-click on the PowerMax Remote Programmer icon; the Login screen appears. Figure 2-1: Login Screen In the Operator edit box, type visonic. In the Password edit box, type powermax, then click OK. Both entries are case-sensitive - use lowercase letters.

  • Page 12: Title Bar

    Getting Started ______________________________________________________________ 2-3 Title bar Menu bar Tool bar Table Data List of Details Tables Screen ⎬ Tabs Status bar Figure 2-2: PowerMax Remote Programmer Main Screen Title Bar The title bar displays the following features: The name of the PowerMax Remote Programmer file that you have opened. •...
  • Page 13 2-4______________________________________________________________ Getting Started Type in settings, or double-click on the down-pointing arrow to display a drop-down list, and select the appropriate value. Toolbar PowerMax Remote Programmer provides a toolbar that displays buttons which are shortcuts to the most frequently used features of the system. Button Name Function...

  • Page 14: Status Bar

    Getting Started ______________________________________________________________ 2-5 PowerMax+, see Chapter 8: Data. Download Downloads data from the table currently Communications Table visible on the screen to the control panel. Upload Table Uploads data from the control panel to the Communications table currently visible on the screen (available in PowerMax+ only).

  • Page 15: Navigating Powermax Remote Programmer

    2-6______________________________________________________________ Getting Started 2.4 Navigating PowerMax Remote Programmer You can move around the PowerMax Remote Programmer screen and carry out functions in a variety of ways: Mouse Use the mouse to point to a position on the screen, then click the left mouse button. This enables you to do the following: Click a button.

  • Page 16: Chapter 3: Menus

    Menus _____________________________________________________________________ 3-1 Chapter 3: Menus The PowerMax Remote Programmer main screen displays six menus, which enable you to access the different features of the application. 3.1 Sites Menu The Sites menu provides you with the tools to manage new and existing Sites. Menu Item Function List of Sites...

  • Page 17: Communications Menu

    3-2_____________________________________________________________________ Menus Menu Item Function Next Table Displays the next table of the List of Tables. Previous Table Displays the previous table of the List of Tables. Messages Displays the incoming and outgoing messages. Window Options Displays the Options dialog box. 3.4 Communications Menu The Communications menu enables you to manage the Communication process with the control panel.

  • Page 18: Advanced Menu

    Menus _____________________________________________________________________ 3-3 Upload Retrieves the updated custom names from the PowerMax. Customized Zone/Sensor ∗∗ Names Port Auto Automatically begins a search for the control panel that is connected by Serial Detection… Communication mode. Settings Opens the Options dialog box, on the Communications tab. 3.5 Advanced Menu The Advanced menu includes items that enable you to receive additional control panel information.

  • Page 19: Chapter 4: Sites

    Sites ______________________________________________________________________ 4-1 Chapter 4: Sites 4.1 Introduction to Sites PowerMax Remote Programmer enables you to manage Sites in a variety of ways. These features are accessible either from the menus or from the Site List window. The Site List window is displayed either when the program is first initiated, or by clicking the Sites button in the tool bar or by selecting List of Sites in the Sites menu.

  • Page 20: Creating A New Site

    4-2______________________________________________________________________ Sites The screen displays buttons, which enable you to begin working with PowerMax Remote Programmer: Button Function Open Opens an existing Site Opens a new Site Delete Deletes a Site Exit Closes the PowerMax Remote Programmer application. When you display the Sites List from within the system, the Exit button appears as a Cancel button.
  • Page 21 Sites ______________________________________________________________________ 4-3 The New Site dialog box has two tabs: Work Online: Enables direct operation with the control panel via a serial port or telephone modem. Work Offline: Enables defining and changing parameters offline and at a later time downloading these parameters to the control panel.
  • Page 22 4-4______________________________________________________________________ Sites The New Site window will appear displaying the Work Online tab with the Phone Number field disabled and the Auto detection checkbox enabled. Figure 4-4: New Site Window - Work Online via a Serial Port Enter the download code located in the control panel (for further details, see PowerMax User Guide).
  • Page 23 Sites ______________________________________________________________________ 4-5 Figure 4-5: Options - Telephone Modem Communications Mode Select Telephone modem in the Communications mode field. Click OK. The New Site window will appear displaying the Work Online tab with the Phone Number field enabled and the Auto detection checkbox disabled. Figure 4-6: New Site Window - Telephone Modem Mode...

  • Page 24: Working Offline

    4-6______________________________________________________________________ Sites Enter the Phone Number and the Download Code located in the control panel (for further details, see PowerMax User Guide). The Login button will become enabled. Click Login. The Modem Dial Up... window will appear and attempt connecting. Figure 4-7: Modem Dial Up...

  • Page 25: Saving A Site

    Sites ______________________________________________________________________ 4-7 The PowerMax Remote Programmer main screen will appear and the table data details will include the parameters relevant for the selected model. 4.3 Saving a Site From the Sites menu, select Save, or click the Save button on the toolbar; PowerMax Remote Programmer automatically saves the site file on which you are working.

  • Page 26: Copying A Site

    4-8______________________________________________________________________ Sites 4.6 Copying a Site You can create a new site based on an existing similar site. This is done by copying an existing site file, saving it with a new name and then making and saving the necessary changes.

  • Page 27: Chapter 5: Users

    Users _____________________________________________________________________ 5-1 Chapter 5: Users From the Sites menu, select Users; PowerMax Remote Programmer displays a menu that enables you to manage the PowerMax Remote Programmer users. Menu Item Enables you to: Add a new user name and password. Add new user Delete a user name and password.

  • Page 28: Deleting A User

    5-2______________________________________________________________________Users 5.2 Deleting a User From the Sites menu, select Users, then Delete user; the Delete user dialog box will appear. Figure 5-2: Deleting User Name Dialog Box In the User Name edit box, type the user's name. In the Password edit box, type the user's password. Click Delete;...

  • Page 29: Login As A Different User

    Users _____________________________________________________________________ 5-3 5.4 Login as a Different User From the Sites menu, select Users, then Login as a different user; the PowerMax Remote Programmer Login screen appears. In the User Name edit box type the user's name and in the Password edit box type the user's password.

  • Page 30: Chapter 6: Data Details Table

    Data Details Tables __________________________________________________________ 6-1 Chapter 6: Data Details Tables The data details tables display the parameters that can be uploaded from or downloaded to the PowerMax control panel. When first creating a site file, the values displayed are default values, which can be altered to suit the specific system.

  • Page 31: Site Information

    6-2___________________________________________________________Data Details Tables 6.1 Site Information Site Information displays general information about the site control panel. Panel Site Name: The name of the site where the control panel is installed. By default this field receives the name of the PowerMax model detected. System Manager: The name of the System Manager responsible for programming the control panel, responding to alarms and other events.

  • Page 32: User Settings

    Data Details Tables __________________________________________________________ 6-3 6.2 User Settings User Settings enables you to define PowerMax settings, applicable to each individual site. Set User Tel No.: Type the telephone number where the user can be reached while away from the site. The control panel will call this number to report the event types defined by the installer in the Communications Definitions screen.

  • Page 33: Keyfob Enrollment Screen

    6-4___________________________________________________________Data Details Tables 6.4 Keyfob Enrollment Screen A Keyfob transmitter is a multi-button wireless unit. For each PowerMax control panel, there are a total of eight transmitters. They enable the carriers to perform certain system functions quickly without using the keypad, and therefore improve system efficiency. In order that the control panel and the PowerMax Remote Programmer will recognize the Keyfob transmitters, each one must be enrolled in the system, and linked to a specific ordinal number between 1 and 8.

  • Page 34: Keypad Enrollment

    Data Details Tables __________________________________________________________ 6-5 Every cell you update will be automatically downloaded to the customer’s PowerMax. (Be sure not to change other parameters.) Logout and disconnect. Now all you have to do is to send the keyfob transmitter to your customer! To Delete a Keyfob In the ID column, change the ID to 00000000, and then download to the control panel as detailed in chapter 7: Connecting to the PowerMax Control Panel.

  • Page 35: Siren Enrollment

    6-6___________________________________________________________Data Details Tables Click the Options icon in the tool bar or select Options in the View menu. Select the Data tab. Check the Send updated data immediately checkbox. Enter the keypad ID, the sync. counter and the sync. counter backup numbers to the relevant keypad in the Keypad Enrollment table.

  • Page 36: Panel Definitions

    Data Details Tables __________________________________________________________ 6-7 6.9 Panel Definitions Panel Definitions enables you to customize the control panel and adapt its characteristics and behavior to the requirements of the particular user. 6.10 Communications Definitions Communications Definitions enables you to set the telephone communication parameters to the requirements of the particular Site.

  • Page 37: Rf Diagnostics

    6-8___________________________________________________________Data Details Tables Figure 6-1: Scheduler Note: To download/upload the X-10 device settings, you need to select this table and press the download/upload table button. For further information, see Chapter 8:Data. Note: When the X-10 device settings table is uploaded, the PowerMax Remote Programmer will also load the PGM table.

  • Page 38: Event Log

    Data Details Tables __________________________________________________________ 6-9 ∗ ∗∗ 6.17 Event/History Log The Event Log displays the different events that the control panel has detected, together with their details. PowerMax Remote Programmer stores up to 100 events. This table includes: event number; relevant zone or user number/code; relevant zone name; type of event;...

  • Page 39: Chapter 7: Connecting To The Powermax Control Panel

    Connecting to the PowerMax Control Panel________________________________________ 7-1 Chapter 7: Connecting to the PowerMax Control Panel Connecting to the PowerMax control panel enables the PowerMax Remote Programmer to transfer information to and from the control panel. The control panel can be connected by remote connection (via telephone modem), used when the operator specifies the parameters off-site, or by local connection (via direct cable), used when the operator specifies the parameters on-site.
  • Page 40 7-2________________________________________ Connecting to the PowerMax Control Panel 7.1.1 Local Connection (Serial Port) Local connection is used when the PowerMax Remote Programmer is within direct cable connection distance from the PowerMax control panel. When using Local Connection there is no need for a modem. From the Communications mode drop-down list, select Serial Port.
  • Page 41 Connecting to the PowerMax Control Panel________________________________________ 7-3 7.1.2 Remote Connection (Telephone Modem) This is applicable when the PowerMax Remote Programmer is off-site and the PowerMax control panel on-site is connected to PowerMax Remote Programmer by a telephone modem. From the Communications mode drop-down list, select one of the following communication options: Modem Type Description...
  • Page 42 7-4________________________________________ Connecting to the PowerMax Control Panel ii) DTMF callback connection uses a special GSM modem (Sony Ericsson Modem GM29) which uses a digital number. The PowerMax Remote Programmer dials the GSM unit via analog communication, but, instead of sending data it uses DTMF tones. The PowerMax Remote Programmer sends the download code (numeric, 0-9) and the phone number (consisting of the Sony Ericsson Modem digital number).
  • Page 43 Connecting to the PowerMax Control Panel________________________________________ 7-5 Figure 7-5: Modem Settings Select Tone or Pulse as appropriate for the dialing mode. To connect to the PowerMax modem, the local software initiates the dialing process. This process includes a number of steps: Step 1: Dialing.
  • Page 44 7-6________________________________________ Connecting to the PowerMax Control Panel Tip: If you are not sure of the time to enter in the Wait for 2-4 rings during and Wait for Connection fields, enter a high number (i.e. 100 seconds), initiate connection as detailed in Connecting by Remote Connection in Chapter 7. Time on your watch the number of seconds your modem takes for 2 rings and then click Hang Up.

  • Page 45: Connecting To Powermax

    Connecting to the PowerMax Control Panel________________________________________ 7-7 7.2 Connecting to PowerMax The login procedure enables PowerMax Remote Programmer to transfer information to and from the control panel and can be initiated either when creating a new site file or when a site file is already open.

  • Page 46: Online Operations

    7-8________________________________________ Connecting to the PowerMax Control Panel Figure 7-8: Modem Dial Up... Device displays the modem specified in the Communications dialog box. In the Phone number edit box, type the telephone number to which the control panel is connected. Click the drop-down arrow to select a different communication mode. Click Connect.
  • Page 47 Connecting to the PowerMax Control Panel________________________________________ 7-9 Figure 7-9: Uploading/Downloading Progress Bar Screen At any point during the transfer, click Cancel to halt the procedure. When the transfer is complete, a message box appears to confirm successful completion. Note: In PowerMax+, this process uploads all parameters except for the Event Log. To upload the Event Log follow the To Upload a Specific Table procedure.

  • Page 48: Disconnecting From The Powermax

    7-10_______________________________________ Connecting to the PowerMax Control Panel Click Send; PowerMax Remote Programmer saves the modified date and time, and updates the Control Panel. To Update Customized Zone/Sensor Names From the Communications menu, select Customize Zone/Sensor Names; the Customize Zone/Sensor Names dialog box appears. Figure 7-11: Customize Zone/Sensor Names Window In the Current name list, select the name you want to change.

  • Page 49: Chapter 8: Data

    Data ______________________________________________________________________ 8-1 Chapter 8: Data The data tab is used to define specific upload/download settings to facilitate data transfer. 8.1 Defining Data Settings The Data dialog box enables you to customize specific data settings in the upload/download process. From the View menu, select Options, then click on the Data tab; the Data dialog box appears.

  • Page 50: Using Customized Full Upload/Download Data

    8-2_______________________________________________________________________Data In the Delay after acknowledge during download field, enter a time value (in milliseconds) for a delay in sending commands. This field should be used when problems in communication is experienced. In the Download Code field, if a value (four hexadecimal digits) is entered, the PowerMax Remote Programmer uses this value instead of the value in the site information field when performing login.

  • Page 51: Chapter 9: Two Download Codes

    Two Download Codes_________________________________________________________ 9-1 Chapter 9: Two Download Codes This document explains the use of two download login codes - located in the control panel (for further details, see PowerMax User Guide) - used for the two types of access codes, as follows: •...

  • Page 52: Operation

    9-2_________________________________________________________ Two Download Codes 9.2 Operation Master Installer First Time Login When performing login for the first time, the Master installer will enter the Master Installer download code. Regular Login If the PowerMax control panel accepts this code as a Master code, the Remote Programmer will assign a Master privilege, and from then onward the software will be able to use the Master privilege allowing full access at any time to all the fields (online and offline).
  • Page 53 Two Download Codes_________________________________________________________ 9-3 B. The Installer deciphered the Master Download code, what should I do? If you use the same Master download code for all the panels and the installer cracked the download code, then its software is assigned a Master Privilege. The central station can offer protection in this type of situation by modifying all the Master download codes.

  • Page 54: Chapter 10: Reports

    Reports ___________________________________________________________________ 10-1 Chapter 10: Reports After you have created a site, you can generate a printable report of the site data. To generate a report, first define the information to include in the report, preview the report and then print it. 10.1 Defining and Generating a Report Each PowerMax Remote Programmer account comprises of 12 tables.

  • Page 55: Viewing A Report

    10-2___________________________________________________________________ Reports Mark the relevant check boxes to specify the information to include in the Report. Click Apply; the tables to include in the report are selected, and the Reports dialog box remains on the screen for further perusal and selection. Click OK;...
  • Page 56 Reports ___________________________________________________________________ 10-3 To Determine the Print Setup From the Sites menu, select Print Setup; the Print Setup dialog box appears. Specify the printer to where the report will be printed. Specify the paper size of the paper on which the report will be printed. Specify the paper source.

  • Page 57: Chapter 11: Display (Screen Appearance)

    Display (Screen Appearance)__________________________________________________ 11-1 Chapter 11: Display (Screen Appearance) Any changes to the appearance of the Site screens are made in the Display tab of the Options dialog box. Figure 11-1: Options - Display Tab 11.1 Changing the Color The colors of the Table Details are defined according to the following settings: •...

  • Page 58: Column Alignment

    11-2__________________________________________________ Display (Screen Appearance) To Change the Tables Color 1. From the View menu, select Options; the Options dialog box appears. By default, the display tab is active. Click on the block of Tables zebra color; the color palette appears. Select a color, then click OK.

  • Page 59: File Naming

    Display (Screen Appearance)__________________________________________________ 11-3 11.4 File Naming This section provides you with the option for making compulsory the inclusion of the account number in the file name. To Enable the Account Number in the File Name Feature In the File Naming section; check the File name must include the Account Number check box.

  • Page 60: Chapter 12: Troubleshooting

    Troubleshooting ____________________________________________________________ 12-1 Chapter 12: Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION A. The PowerMax A1. Your modem A1. Make sure the modem is turned ON. A Remote might be OFF or power switch is available on any external Programmer loosely modem. The light on the front panel should doesn't identify the connected.
  • Page 61 12-2____________________________________________________________ Troubleshooting PROBLEM DIAGNOSIS POSSIBLE SOLUTION B5. Modem is not B5. Make sure that the modem is recognized by properly installed Windows. in operating If not, click Start → Setting → Control Panel. system Double click the Modems icon and follow the (Windows).
  • Page 62 Troubleshooting ____________________________________________________________ 12-3 PROBLEM DIAGNOSIS POSSIBLE SOLUTION D2. PowerMax D2. a) Disarm PowerMax Control Panel, then control panel change upload setting to Any Time. doesn't allow you b) Wait until the Exit/Entry state terminates to login. and the control panel enters a valid state This is due to: (Disarm/Arm/Home).

  • Page 63: Appendix A: Language Settings

    Language Settings ___________________________________________________________A-1 Appendix A: Language Settings When using the Remote Programmer Software in Windows 2000/XP with a foreign language interface, some characters may not appear correctly in the chosen language. This may require changing the language settings. Changing Language Settings in Windows 2000 From Start>Settings>Control Panel double-click Regional Options.
  • Page 64 A-2 __________________________________________________________ Language Settings Click the drop-down list and select the appropriate language. Click OK. Restart the computer. Windows XP From Start>Settings>Control Panel double-click Regional and Language Options. The Regional and Language Options dialog box appears. Figure A-3: Regional and Language Options Window Click on the Advanced tab.
  • Page 65 Index _______________________________________________________________________ 1 Index Auto Detection 4-4, 7-2 Installation general 2-1 modem 2-1 Callback 7-6 software 2-1 Color, of Tables Installer Download Code 9-1 changing 11-1 Installer Privilege 9-1, 9-3 Column Alignment Internal Siren Strobe 6-7 changing 11-2 Communication Settings 7-1 Communications Definitions Screen 6-8 Keyfob Enrollment Screen 6-3 Communications Menu 3-2...
  • Page 66 2 _______________________________________________________________________ Index Menu Bar 2-3 displaying & editing 4-7 Modems displaying list of 4-1 failing to communicate with 12-1 exiting window 4-8 installing 2-1 menu 3-1 problems identifying 12-1 saving existing 4-7 settings 7-4 saving new 4-7 window 4-1 Software Navigating PowerMax Remote Programmer exiting 2-6, 4-8...
  • Page 67 Index _______________________________________________________________________ 3 Troubleshooting 12-1 User Codes 6-3 login failure 12-2 User Settings 6-3 modem communication 12-1 modem identification 12-1 View Menu 3-1 serial port communication failure 12-2 X-10 Device Settings Screen 6-7 Upload X-10 General Features Screen 6-7 all site parameters 7-8 table 7-9 Zone Definitions Screen 6-6 User...
  • Page 68 VISONIC LTD. (ISRAEL): P.O.B 22020 TEL-AVIV 61220 ISRAEL. PHONE: (972-3) 645-6789, FAX: (972-3) 645-6788 VISONIC INC. (U.S.A.): 65 WEST DUDLEY TOWN ROAD, BLOOMFIELD CT. 06002-1376. PHONE: (860) 243-0833, (800) 223-0020 VISONIC LTD. (UK): UNIT 6 MADINGLEY COURT CHIPPENHAM DRIVE KINGSTON MILTON KEYNES MK10 0BZ. TEL: (0870) 7300800 FAX: (0870) 7300801 PRODUCT SUPPORT (0870) 7300830.

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