Contacting Allied Telesis; Online Support; Email And Telephone Support; Returning Products - Allied Telesis AT-9000/28 Command Line User's Manual

Contacting Allied Telesis

Online Support

Email and
Telephone
Support
Returning
Products
Sales or
Corporate
Information
Management
Software Updates
34
This section provides Allied Telesis contact information for technical
support and for sales and corporate information.
You can request technical support online by accessing the Allied Telesis
Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use
the Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
For Technical Support via email or telephone, refer to the Allied Telesis
web site at www.alliedtelesis.com. Select your country from the list on
the web site and then select the appropriate tab.
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender's expense. For
instructions on how to obtain an RMA number, go to the Support section
on our web site at www.alliedtelesis.com.
You can contact Allied Telesis for sales or corporate information through
our web site at www.alliedtelesis.com.
New releases of the management software for our managed products are
available from the following Internet sites:
Allied Telesis web site: www.alliedtelesis.com
Allied Telesis FTP server: ftp://ftp.alliedtelesis.com
If the FTP server prompts you to log on, enter "anonymous" as the user
name and your email address as the password.