Allied Telesis AT-9448Ts Installation Manual

At-9400 series gigabit ethernet switches
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Stack Installation Guide
613-000796 Rev. A
AT-9400 Series

Gigabit Ethernet

Switches
Basic Layer 3
AT-9424Ts
AT-9424Ts/XP
AT-9448Ts/XP

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Summary of Contents for Allied Telesis AT-9448Ts

  • Page 1: Gigabit Ethernet

    AT-9400 Series Gigabit Ethernet Switches Basic Layer 3 AT-9424Ts AT-9424Ts/XP AT-9448Ts/XP ◆ Stack Installation Guide 613-000796 Rev. A...
  • Page 2 Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising out of or related to this manual or the information contained herein, even if Allied Telesis, Inc.
  • Page 3 Electrical Safety and Emissions Standards This product meets the following standards. U.S. Federal Communications Commission Radiated Energy Note: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules.
  • Page 4 Translated Safety Statements Important: The indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” (613-000405) posted on the Allied Telesis website at www.alliedtelesis.com.
  • Page 5: Table Of Contents

    Where to Go First ............................. 11 Starting a Management Session ........................12 Safety Symbols Used in this Document ......................13 Where to Find Web-based Guides ........................14 Contacting Allied Telesis ..........................15 Online Support............................15 Email and Telephone Support ........................15 Warranty ..............................15 Returning Products.............................
  • Page 6 Table of Contents Chapter 2 Installing the Hardware ....................................37 Installation Overview ............................38 Reviewing Safety Precautions ..........................40 Planning the Installation of a Stack ........................42 Maximum Number of Switches in a Stack ......................43 Unpacking a Switch ............................44 Installing the AT-StackXG Stacking Module .....................45 Installing the Power Cord Retaining Clip (AC Switches Only) ................48 Installing the Switches in an Equipment Rack ....................49 Chapter 3...
  • Page 7 AT-9400 Stack Installation Guide Certifications ..............................94 RJ-45 Twisted Pair Port Pinouts ........................95 RJ-45 Style Serial Terminal Port Pinouts ......................97 RPS 21-pin D-combo Port and Connector Pinouts ..................98...
  • Page 8 Table of Contents...
  • Page 9: Preface

    “Starting a Management Session” on page 12 “Safety Symbols Used in this Document” on page 13 “Where to Find Web-based Guides” on page 14 “Contacting Allied Telesis” on page 15 Note For instructions on how to install the switches as stand-alone units,...
  • Page 10: Product Documentation

    Preface Product Documentation For overview information on the features of the AT-9400 Switch and the AT-S63 Management Software, refer to: AT-S63 Management Software Features Guide (PN 613-000801) For instructions on starting a local or remote management session, refer Starting an AT-S63 Management Session Guide (PN 613-000817) For instructions on installing or managing stand-alone switches, refer to: AT-9400 Gigabit Ethernet Switch Installation Guide...
  • Page 11: Where To Go First

    Where to Go First Before you begin to install a stack of AT-9400 Basic Layer 3 Switches and the AT-StackXG Stacking Module, Allied Telesis recommends that you read the following chapters: Chapter 1, Overview, in the AT-S63 Management Software Features Guide.
  • Page 12: Starting A Management Session

    Preface Starting a Management Session For instructions on how to start a local or remote management session on the AT-9400 Switch, refer to the Starting an AT-S63 Management Session Guide.
  • Page 13: Safety Symbols Used In This Document

    AT-9400 Stack Installation Guide Safety Symbols Used in this Document This document uses the safety symbols defined in Table 1. Table 1. Safety Symbols Symbol Meaning Description Caution Performing or omitting a specific action may result in equipment damage or loss of data. Warning Performing or omitting a specific action may result in electrical shock.
  • Page 14: Where To Find Web-Based Guides

    Preface Where to Find Web-based Guides The installation and user guides for all Allied Telesis products are available in portable document format (PDF) on our web site at www.alliedtelesis.com. You can view the documents online or download them onto a local workstation or server.
  • Page 15: Contacting Allied Telesis

    This section provides Allied Telesis contact information for technical support as well as sales and corporate information. Online Support You can request technical support online by accessing the Allied Telesis Knowledge Base: www.alliedtelesis.com/support/kb.aspx. You can use the Knowledge Base to submit questions to our technical support staff and review answers to previously asked questions.
  • Page 16 Preface...
  • Page 17: Chapter 1 Overview

    Allied Telesis also recommends that you read Chapter 1, “Overview” in the AT-S63 Management Software Features Guide and Chapter 1, “Overview” in the AT-S63 Stack Command Line Interface User’s Guide before you begin the installation.
  • Page 18: Introduction

    The switches must have Version 3.0.0 or later of the AT-S63 Management Software. Earlier versions of the management software do not support this feature. A stack can have up to five 48-port AT-9448Ts/XP Switches, or eight 24-port AT-9424Ts or AT-9424Ts/XP Switches or both 24-port and 48- port switches.
  • Page 19: Switch Descriptions

    AT-9400 Stack Installation Guide Switch Descriptions The following sections describe the AT-9424Ts, AT-9424Ts/XP, and AT-9448Ts/XP Gigabit Ethernet Switches. AT-9424Ts The AT-9424Ts Basic Layer 3 Switch has these hardware features: Switch 24 10/100/1000Base-T ports Four Gigabit Ethernet small form-factor pluggable (SFP) transceiver...
  • Page 20: At-9424Ts/Xp Switch

    Chapter 1: Overview AT-9424Ts/XP The AT-9424Ts/XP Basic Layer 3 Switch has these hardware features: Switch 24 10/100/1000Base-T ports Four Gigabit Ethernet small form-factor pluggable (SFP) transceiver slots Two 10 Gigabit Ethernet small form factor pluggable (XFP) transceiver slots An RJ-45 style serial terminal port for local (out-of-band) management Status LEDs for the ports, transceiver slots, and system Redundant power supply connector Compact flash card slot...
  • Page 21: At-9448Ts/Xp Switch

    Status LEDs for the ports, transceiver slots, and system Redundant power supply connector Compact flash card slot Expansion slot for the AT-StackXG Stacking Module Figure 3 shows the front and back panels of the AT-9448Ts/XP switch. RJ-45 Style Serial Terminal Port Compact Flash...
  • Page 22: 10/100/1000Base-T Twisted Pair Ports

    Chapter 1: Overview 10/100/1000Base-T Twisted Pair Ports This section describes the twisted pair ports on the switches. Connector Type The ports are 8-pin RJ-45 connectors that use four pins at 10 or 100 Mbps and all eight pins at 1000 Mbps. For the pin assignments, refer to “RJ-45 Twisted Pair Port Pinouts”...
  • Page 23: Cable Type

    AT-9400 Stack Installation Guide Cable Type The cabling requirements for a 10/100/1000Base-T port are: For 10 Mbps operation: Standard TIA/EIA 568-B-compliant Category 3 or better shielded or unshielded cabling with 100 ohm impedance and a frequency of 16 MHz. For 100 Mbps operation: Standard TIA/EIA 568-A-compliant Category 5 or TIA/EIA 568-B-compliant Enhanced Category 5 (Cat 5e) shielded or unshielded cabling with 100 ohm impedance and a frequency of 100 MHz.
  • Page 24: Sfp Transceiver Slots

    For further information, refer to “Redundant Twisted Pair Ports” on page 26. Figure 4 illustrates an SFP transceiver. SFP Transceiver Figure 4 Note For a list of supported SFP transceivers, contact your Allied Telesis sales representative.
  • Page 25: Xfp Transceiver Slots

    10 gigabit devices to the switch or create high speed backbone networks between switches. Figure 5 shows an example of an XFP transceiver. XFP Transceiver Figure 5 Note For a list of supported XFP transceivers, contact your Allied Telesis sales representative.
  • Page 26: Redundant Twisted Pair Ports

    Negotiation on a twisted pair port and set the speed and duplex mode manually, the speed reverts to Auto-Negotiation when an SFP module establishes a link with an end node. Note These guidelines do not apply to the XFP slots on the AT-9424Ts/XP and AT-9448Ts/XP switches.
  • Page 27: Compact Flash Card Slot

    The slots on the member switches are deactivated and are not accessible. The AT-9400 Switches support only the AT-CF128A 128MB compact flash card from Allied Telesis. Contact your Allied Telesis sales representative for more information. To insert a compact flash card, position it so that the manufacturer’s brand label is facing up and press it into the slot until the button marked “Eject”...
  • Page 28: Port Leds

    Chapter 1: Overview Port LEDs The following sections describe the twisted pair and fiber optic port LEDs. 10/100/1000Base- A twisted pair port has two LEDs labeled L/A (link/activity) and D/C (duplex mode/collisions). The L/A LED indicates the speed and activity on a port. T Twisted Pair The D/C LED indicates the duplex mode (full- or half-duplex) and the Port LEDs...
  • Page 29: Fiber Optic Port And Transceiver Slot Leds

    AT-9400 Stack Installation Guide Fiber Optic Port Each 10 Gigabit Ethernet transceiver slot on the AT-9424Ts/XP and AT-9448Ts/XP switches has one LED, defined in Table 4. and Transceiver Slot LEDs Table 4 XFP Slot LED Function State Description Link Status...
  • Page 30: System Leds

    Chapter 1: Overview System LEDs The system LEDs on the front panel display general status information, as described in Table 5. Table 5 System LEDs State Description FAULT or Normal operation. Solid The switch or management software has malfunctioned. (Refer to Chapter 5, “Troubleshooting”...
  • Page 31: Stack Leds

    AT-9400 Stack Installation Guide Stack LEDs The Stack LEDs reflect the status of the two Stack ports on the AT-StackXG Stacking Module. These LEDs remain off if the module is not installed. Table 6 Stack LEDs State Description MSTR The switch is not part of a stack or is a member unit of the stack.
  • Page 32: At-Stackxg Stacking Module

    Chapter 1: Overview AT-StackXG Stacking Module The expansion slot on the back panel of the AT-9424Ts, AT-9424Ts/XP, and AT-9448Ts/XP Switches is designed for the optional AT-StackXG Stacking Module and its two full-duplex, 12-Gbps stacking ports. The module is stack used to build a .
  • Page 33: Terminal Port

    AT-9400 Stack Installation Guide Terminal Port The terminal port is used to establish a local (out-of-band) management session with the switch. You establish a local management session by connecting a terminal or a personal computer with a terminal emulation program to the port. All local management sessions of a stack must be conducted through the stack’s master switch.
  • Page 34: At-Rps3204 Redundant Power Supply

    Chapter 1: Overview AT-RPS3204 Redundant Power Supply The RPS connector on the back panel of the switch connects to the optional AT-RPS3204 redundant power supply unit, shown in Figure 8. The unit can provide power to the switch in the event that the switch’s internal power supply fails.
  • Page 35: Ac Power Connector

    AT-9400 Stack Installation Guide AC Power Connector The AT-9400 Switch have a single AC power supply socket on the back panel, which has autoswitch AC inputs. To power the switch on or off, connect or disconnect the power cord. Refer to “Technical Specifications” on page 93 for the input voltage range.
  • Page 36 Chapter 1: Overview...
  • Page 37: Installing The Hardware

    “Installing the Switches in an Equipment Rack” on page 49 Note Allied Telesis recommends reading Chapter 1, “Overview,” in the AT-S63 Stack Command Line Interface User’s Guide before you begin the installation. It will be easier for you to install and configure the stack if you have an understanding of the information in that chapter.
  • Page 38: Installation Overview

    AT-9424Ts/XP, and AT-9448Ts/XP Switches. The installation procedures are divided into three chapters and should be performed in the order presented in Table 7. Allied Telesis recommends printing this table and placing a check mark beside the procedures as you complete them.
  • Page 39 AT-9400 Stack Installation Guide Table 7. Installation Procedures for a Stack Step Procedure Chapter 4, “Cabling the Network Ports” “Twisted Pair and Fiber Optic Cable Specifications” on page 74 “Installing Optional Transceivers” on page 76 “Cabling the Twisted Pair and Fiber Optic Ports” on page 80 “Warranty Registration”...
  • Page 40: Reviewing Safety Precautions

    Note indicates that a translation of the safety statement is available in a PDF document titled “Translated Safety Statements” (613-000405) posted on the Allied Telesis website at www.alliedtelesis.com. Warning: Class 1 Laser product. Warning: Do not stare into the laser beam.
  • Page 41 AT-9400 Stack Installation Guide All Countries: Install product in accordance with local and National Electrical Codes. Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring.
  • Page 42: Planning The Installation Of A Stack

    Installing the switches on a table or desktop is not recommended because it may create a hazardous work area. The AT-9424Ts, AT-9424Ts/XP, and AT-9448Ts/XP Switches are the only AT-9400 Switches that support the stacking feature. Each switch must have the AT-StackXG Stacking Module.
  • Page 43: Maximum Number Of Switches In A Stack

    Maximum Number of Switches in a Stack Table 8 lists the maximum number of switches that a stack can support. A stack can have up to five 48-port AT-9448Ts/XP Switches or eight 24-port AT-9424Ts or AT-9424Ts/XP Switches. A stack of both 24-port switches and 48-port switches models can have up to eight units.
  • Page 44: Unpacking A Switch

    Chapter 2: Installing the Hardware Unpacking a Switch To unpack a switch, perform the following procedure: 1. Remove all components from the shipping packages. Note Store the packaging material in a safe location. You must use the original shipping material if you need to return the unit to Allied Telesis.
  • Page 45: Installing The At-Stackxg Stacking Module

    Note Although the stacking module can be hot-swapped, meaning that it can be installed while the switch is powered on, Allied Telesis recommends that the switches be powered off during the initial installation of the stack.
  • Page 46 Chapter 2: Installing the Hardware Note Do not remove the blank panel from the chassis until you are ready to install the module. An open slot allows dust to enter the unit and can hinder the device’s ability to maintain proper airflow and cooling. 2.
  • Page 47 AT-9400 Stack Installation Guide A T - L X A T - S ta 4 4 C P c k X G U C V R S ta c k P o rt 1242 S ta c k P o rt Figure 10.
  • Page 48: Installing The Power Cord Retaining Clip (Ac Switches Only)

    Chapter 2: Installing the Hardware Installing the Power Cord Retaining Clip (AC Switches Only) Perform the following procedure to install the power cord retaining clip on the switches: 1. Locate the power cord retaining clip, shown in Figure 12. Figure 12. Power Cord Retaining Clip 2.
  • Page 49: Installing The Switches In An Equipment Rack

    AT-9400 Stack Installation Guide Installing the Switches in an Equipment Rack Note Installing a stack on a table or desktop is not recommended because it may create a hazardous work area. Perform the following procedure to install each switch in a standard 19-inch rack: Note Steps 1, 2, and 3 are optional.
  • Page 50 Chapter 2: Installing the Hardware Figure 15. Attaching Rack-Mount Brackets 5. Install the second rack-mount bracket on the other side of the switch with the four remaining screws. 6. Mount the switch in a 19-inch rack using standard screws (not provided), as shown in Figure 16.
  • Page 51: Preparing The Switches Of The Stack

    Chapter 3 Preparing the Switches of the Stack The chapter contains the following procedures: “Verifying the AT-S63 Version Number” on page 52 “Choosing Static or Dynamic Module ID Numbers” on page 55 “Labelling the Switches” on page 56 “Assigning the Static Module ID Number 1 to the Master Switch” on page 58 “Assigning a Static Module ID Number to the Member Switches”...
  • Page 52: Verifying The At-S63 Version Number

    Chapter 3: Preparing the Switches of the Stack Verifying the AT-S63 Version Number This phase verifies the version number of the AT-S63 Management Software on the switches of the stack. The switches must use the same version and it must be version 3.0.0 or later. Starting with the top switch of the stack, perform the following procedures: Powering on a To power on a switch, perform the following procedure:...
  • Page 53: Starting A Local Management Session

    AT-9400 Stack Installation Guide 1 0 0 - 2 4 0 V A Figure 18. Connecting the AC Power Cord 3. Connect the other end of the power cord to an appropriate AC power outlet. For power specifications for the switch, refer to “Power Specifications”...
  • Page 54 “friend“. User names and passwords are case sensitive. 6. The local management session starts and the command line interface (CLI) prompt is displayed, as shown in Figure 20. Allied Telesis Ethernet Switch AT-9448Ts/XP - AT-S63 v3.0.0 <No system name> Figure 20. CLI Prompt 7.
  • Page 55: Choosing Static Or Dynamic Module Id Numbers

    The switches of a stack are identified by module ID numbers. The range is 1 to 5 for a stack of 48-port AT-9448Ts/XP Switches and 1 to 8 for a stack of 24-port AT-9424Ts or AT-9424Ts/XP Switches, or both 24-port and 48- port switches.
  • Page 56: Labelling The Switches

    Chapter 3: Preparing the Switches of the Stack Labelling the Switches Starting with either the top or bottom switch of the stack, assign a number starting with 1 to each unit and affix a label with the number to the unit’s front panel or adjacent to it on the equipment rack.
  • Page 57 AT-9400 Stack Installation Guide After labelling the switches, go to “Assigning the Static Module ID Number 1 to the Master Switch,” next.
  • Page 58: Assigning The Static Module Id Number 1 To The Master Switch

    Chapter 3: Preparing the Switches of the Stack Assigning the Static Module ID Number 1 to the Master Switch This procedure assigns the static module ID number 1 to the master switch of the stack. 1. Establish a local management session on the device labelled “1” in “Labelling the Switches”...
  • Page 59 AT-9400 Stack Installation Guide If this is a new switch or if you just downloaded the latest version of the management software onto it, Stack Mode will be Auto and Stack ID will be 1,signifying that the switch’s stack ID number was assigned dynamically.
  • Page 60 Chapter 3: Preparing the Switches of the Stack 8. Power off the switch and go to the next procedure to configure the other switches of the stack.
  • Page 61: Assigning A Static Module Id Number To The Member Switches

    AT-9400 Stack Installation Guide Assigning a Static Module ID Number to the Member Switches This procedure assigns a static ID number to the member switches of the stack. This procedure must be performed on each switch before the cables are connected to the AT-StackXG Stacking Modules. To assign the static module ID number 2 to the switch labelled 2, perform the following procedure: 1.
  • Page 62: Cabling The At-Stackxg Stacking Modules

    Chapter 3: Preparing the Switches of the Stack Cabling the AT-StackXG Stacking Modules Note Allied Telesis recommends that during the initial installation you power off the switches before you attach the stacking cables. To connect the AT-StackXG/.5 Stacking Cables and the optional...
  • Page 63 AT-9400 Stack Installation Guide 3. Connect the other end of the stacking cable to a Stack Port on the stacking module in the next switch of the stack. The cable connections must crossover to a different numbered port on the next stacking module.
  • Page 64 Chapter 3: Preparing the Switches of the Stack Figure 26 illustrates a stack of four switches in the ring topology. AT-StackXG RPS INPUT STACK PORT 1 STACK PORT 2 AT-StackXG RPS INPUT STACK PORT 1 STACK PORT 2 AT-StackXG RPS INPUT STACK PORT 1 STACK PORT 2 AT-StackXG...
  • Page 65: Powering On The Switches Of The Stack

    AT-9400 Stack Installation Guide Powering On the Switches of the Stack After cabling the stacking modules, apply power to the switches of the stack by connecting the power cords. The switches of a stack can be powered on in any order. The units initialize their management software, which takes about one minute to complete, and afterwards perform the discovery process.
  • Page 66 Chapter 3: Preparing the Switches of the Stack The master switch then configures the devices with the commands in the active configuration file in its file system. If this is the first time the stack is booted up, you will see the messages in Figure 29. Configuring the Stack......
  • Page 67: Verifying The Installation

    AT-9400 Stack Installation Guide Verifying the Installation The section contains procedures for verifying the installation of the stack from a local management session on the master switch. There are two procedures. Perform “Verifying a Stack with Static ID Numbers,” next if the switches have static module ID numbers.
  • Page 68 Chapter 3: Preparing the Switches of the Stack The command lists the switches of a stack. An example is show in Figure 30. Allied Telesis Ethernet Switch AT-9448Ts/XP - AT-S63 <No system name> Local Mac Addr :0:4:75:0:0:11 Master MAC Addr...
  • Page 69: Verifying A Stack With Dynamic Module Id Numbers

    AT-9400 Stack Installation Guide Verifying a Stack To verify the installation of a stack with dynamic module ID numbers on the switches, perform the following procedure: with Dynamic Module ID 1. After powering on the stack, wait a least two minutes. This is to give Numbers the switches sufficient time to initialize their management software and complete the discovery process.
  • Page 70 Chapter 3: Preparing the Switches of the Stack 8. You can now connect the network cables to the ports on the switches and install optional SFP and XFP fiber optic modules. For instructions, go to Chapter 4, “Cabling the Network Ports” on page 73.
  • Page 71: Troubleshooting The Discovery Process

    AT-9400 Stack Installation Guide Troubleshooting the Discovery Process The easiest way to troubleshoot a stack that is unable to complete the discovery process is by watching for error messages on the Terminal Port of the master switch. Here are the steps: 1.
  • Page 72 Chapter 3: Preparing the Switches of the Stack If the master switch successfully completes the discovery process but the SHOW STACK command displays only one switch or a subset of the switches of the stack, try the following: Verify that all of the switches are powered on. Verify that all of the switches are using the same version of the AT-S63 Management Software.
  • Page 73: Cabling The Network Ports

    Chapter 4 Cabling the Network Ports This chapter contains the instructions for attaching the network cables to the ports on the switches of the stack. The chapter contains the following sections: “Twisted Pair and Fiber Optic Cable Specifications” on page 74 “Installing Optional Transceivers”...
  • Page 74: Twisted Pair And Fiber Optic Cable Specifications

    Chapter 4: Cabling the Network Ports Twisted Pair and Fiber Optic Cable Specifications Twisted Pair Table 9 lists the cabling specifications for the 10/100/1000Base-T twisted pair ports. Cable Specifications Table 9. Twisted Pair Cabling and Distances Maximum Speed Cable Type Operating Distance 10 Mbps...
  • Page 75: Optional Transceiver Cable Specifications

    AT-9400 Stack Installation Guide Note A 10/100/1000Base-T twisted pair port must be set to Auto - Negotiation to operate at 1000 Mbps. You cannot manually set the speed of a twisted pair port to 1000 Mbps. Optional The cable specifications for an optional GBIC, SFP, or XFP transceiver can be found in the transceiver’s installation guide shipped with the device.
  • Page 76: Installing Optional Transceivers

    Chapter 4: Cabling the Network Ports Installing Optional Transceivers Review the following guidelines before installing an optional SFP or XFP transceiver in a switch: A transceiver can be hot-swapped; the switch can be powered on when you install it. However, you should always disconnect the cables first before removing a transceiver.
  • Page 77 AT-9400 Stack Installation Guide 2. Remove the transceiver from its shipping container and store the packaging material in a safe location. 3. Position the transceiver with the label facing up. 4. Slide the transceiver into the slot until it clicks into place. Figure 32.
  • Page 78: Installing An Xfp Transceiver

    Chapter 4: Cabling the Network Ports Installing an XFP To install an XFP transceiver in the AT-9424Ts/XP or AT-9448Ts/XP Switch, perform the following procedure: Transceiver 1. Remove the dust plug from a transceiver slot on the switch. Refer to Figure 34.
  • Page 79 AT-9400 Stack Installation Guide 5. Repeat this procedure to install a second XFP transceiver or go to “Cabling the Twisted Pair and Fiber Optic Ports” on page 80. For XFP optical and cabling specifications, consult the documentation shipped with the module.
  • Page 80: Cabling The Twisted Pair And Fiber Optic Ports

    Chapter 4: Cabling the Network Ports Cabling the Twisted Pair and Fiber Optic Ports Observe the following guidelines when connecting a twisted pair or fiber optic cable to a port on the switch: The connector on the cable should fit snugly into the port on the switch.
  • Page 81: Warranty Registration

    AT-9400 Stack Installation Guide Warranty Registration For warranty information, go to the Allied Telesis web site at www.alliedtelesis.com.
  • Page 82 Chapter 4: Cabling the Network Ports...
  • Page 83 “Switch Functions Intermittently” on page 92 Note If after following the instructions in this chapter you are unable to resolve the problem, contact Allied Telesis Technical Support for assistance. Refer to “Contacting Allied Telesis” on page 15 for contact information.
  • Page 84: Chapter 5 Troubleshooting

    Chapter 5: Troubleshooting No Master Switch After powering on the switches of a stack and waiting two to three minutes for the stack to complete the discovery process, you observe that the Stack MSTR LED on the front panel of all the switches is off. This could indicate that the discovery process encountered a problem that prevented the stack from selecting a master switch.
  • Page 85: Power Led Is Off

    AT-9400 Stack Installation Guide Power LED is Off Check the PWR LED on the front of the switch. If the LED is off, indicating that the unit is not receiving power, do the following: Make sure the power cord is securely connected to the power source and to the AC connector on the back panel of the switch.
  • Page 86: Twisted Pair Port Link Led Is Off

    Chapter 5: Troubleshooting Twisted Pair Port Link LED is Off When a twisted pair port on the switch is connected to a properly operating end node, the Link LED for the port should be on. If a Link LED is off, do the following: Note A 1000Base-T connection can take from five to ten seconds to establish a link.
  • Page 87: Fiber Optic Port Link Led Is Off

    AT-9400 Stack Installation Guide Fiber Optic Port Link LED is Off When a fiber optic port on the switch is connected to a properly operating end node, the Link LED for the port should be on. If a Link LED is off, do the following: Verify that the end node connected to the port is powered ON and is operating properly.
  • Page 88: Transceiver Is Installed But The Status Is "Not Present

    Chapter 5: Troubleshooting Transceiver is Installed but the Status is “Not Present” If a GBIC, SFP, or XFP transceiver is installed in a transceiver slot but the Uplink Information menu in the AT-S63 Management Software interface displays “Not Present” for that port, do the following: Verify that the transceiver is completely inserted in the slot on the front of the switch.
  • Page 89: System Fault Led Is Blinking

    AT-9400 Stack Installation Guide System Fault LED is Blinking If the system FAULT LED is blinking, no action is required. A blinking FAULT LED could indicate that a new version of the management software is being downloaded to the switch or the switch’s is updating the active boot configuration file.
  • Page 90: System Fault Led Is Steadily On

    If the FAULT LED remains ON, try downloading a new version of the switch’s management software. For instructions, refer to the AT-S63 Stack Command Line Interface User’s Guide. Note If the FAULT LED remains steadily on, contact Allied Telesis Technical Support for assistance.
  • Page 91: Cannot Establish A Local (Out-Of-Band) Management Session

    AT-9400 Stack Installation Guide Cannot Establish a Local (Out-of-Band) Management Session If you are unable to establish a local (out-of-band) management session through the Terminal Port on the master switch of the stack, do the following: Check to be sure that the RJ-45 serial management cable is securely connected to the serial terminal port on the switch and to the RS-232 port on the terminal or personal computer.
  • Page 92: Switch Functions Intermittently

    Chapter 5: Troubleshooting Switch Functions Intermittently If a switch functions intermittently, check the system hardware status through the management interface: Note the current voltage for the power supply compared to the optimum rating. Verify that the system temperature is within the operating range.
  • Page 93: Technical Specifications

    Technical Specifications Physical Specifications Dimensions (H x W x D): AT-9424Ts 4.4 cm x 43.8 cm x 30.4 cm AT-9424Ts/XP (1.75 in. x 17.30 in. x 12.0 in.) AT-9448Ts/XP Weight: AT-9424Ts 4.21 kg (9.35 lb.) AT-9424Ts/XP 4.23 kg (9.40 lb.) AT-9448Ts/XP 5.09 kg (11.20 lb.)
  • Page 94: Power Specifications

    Appendix A: Technical Specifications Power Specifications Maximum Power Consumption: AT-9424Ts 54 watts AT-9424Ts/XP 68 watts AT-9448Ts/XP 128 watts Input Voltage: 100-240 VAC, 2.0 A maximum, 50/60 Hz Certifications EMI (Emissions): FCC Class A, EN55022 Class A, EN61000-3-2, EN61000-3-3, VCCI Class...
  • Page 95: Rj-45 Twisted Pair Port Pinouts

    AT-9400 Stack Installation Guide RJ-45 Twisted Pair Port Pinouts Figure 36 illustrates the pin layout of an RJ-45 connector and port. Pin 1 Figure 36. RJ-45 Connector and Port Pin Layout Table 10 lists the pin signals when a port is operating in the MDI configuration at 10 or 100 Mbps.
  • Page 96 Appendix A: Technical Specifications Table 12 lists the pin signals when a port operating at 1000 Mbps. Table 12. Pin Signals - 1000 Mbps Pinout Pair Pair 1 + Pair 1 - Pair 2 + Pair 3 + Pair 3 - Pair 2 - Pair 4 + Pair 4 -...
  • Page 97: Rj-45 Style Serial Terminal Port Pinouts

    AT-9400 Stack Installation Guide RJ-45 Style Serial Terminal Port Pinouts Table 13 lists the pin signals on the RJ-45 style serial terminal port. Table 13. RJ-45 Style Serial Terminal Port Pin Signals Signal Data Carrier Detect Transmit Data Receive Data Data Set Ready Ground Data Terminal Ready...
  • Page 98: Rps 21-Pin D-Combo Port And Connector Pinouts

    Appendix A: Technical Specifications RPS 21-pin D-combo Port and Connector Pinouts Figure 37 illustrates the pin layout of the RPS 21-pin D-combo port and connector. Figure 37. RPS 21-pin D-combo Connector and Port Pin Layout Table 14 lists the definitions for the RPS 21-pin D-combo port and connector pins.
  • Page 99 AT-9400 Stack Installation Guide Table 14. RPS 21-pin D-combo Port and Connector Pin Definitions Definition Ground Ground +12.0 VDC sense Ground No connect +12.0 VDC...
  • Page 100 Appendix A: Technical Specifications...

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