Printing Quality - Epson Pro 5000 Reference Manual

Paper feed or paper jam problems occur frequently.
Cause
Sheets of paper are stuck
together.
The paper is too thin or
rough.
Too many sheets are loaded
in the paper tray.
The printable side of the
paper is not correctly loaded.

Printing quality

The printed image has gaps or faint areas.
Cause
The print head nozzles are
clogged.
The paper quality has been
degraded due to age.
The printer driver settings
may not be correct.
8-20
Troubleshooting
What to do
Fan the stack of paper and align the
edges before loading.
Make sure the paper meets the paper
requirements for this printer. See
"Paper" on page A-2.
Check the paper package and see
"Paper Tray and Loading Capacity by
Media Type" on page 2-5 for the
amount of paper you can load at one
time in the paper tray.
Try turning the stack of paper over in
the sheet feeder. Most packages of
paper indicate the printable side with
an arrow on the end of the package.
Make sure the printable side is loaded
correctly.
What to do
Clean the print head. See "Cleaning
the Print Head" on page 8-37.
Use new paper.
Select Automatic on the printer
driver's Main menu (Windows) or
Print dialog box (Macintosh), and
make sure the Media Type setting is
appropriate for the type of paper
loaded in the printer.