Problems And Solutions - Epson Pro 5000 Reference Manual

5. Press the
finishes printing the operation check page.
If the operation check results appear as shown in step 4,
the printer itself is all right and the problem probably lies
in the printer software settings, application settings, the
interface cable (be sure to use a shielded cable), or the
computer itself.
If the operation check does not print satisfactorily, for
example, if any segment of the printed lines is missing, as
shown below, there is a problem with the printer. This
problem could be a clogged ink nozzle or a misaligned
print head. See "Problems and Solutions" below for
possible causes and solutions to the problem,
or go directly to "Cleaning the Print Head" on page 8-37.

Problems and Solutions

This section divides printer problems into five categories:
Power supply . . . . page 8-10
Operation . . . . . . . page 8-11
Paper handling . . . page 8-16
Printing quality . . . page 8-20
Printer utilities
Go to the category for the type of problem you have and look
for the description that most closely matches the problem. The
most likely causes and solutions are listed first, so try them in
the order that they are written until the problem is solved.
2
Operate button to turn off the printer after it
. . . page 8-27
Troubleshooting
8
8-9