Problems And Solutions; Power Supply; Printing - Epson PLQ-50 User Manual

Problems and Solutions

Most problems you may encounter while operating your printer have simple solutions.
You can check the operation of your printer using the self test. See "Printing a Self Test" on page 60. If
the self test works properly the problem probably lies in the computer, the application software, or the
interface cable. If the self test does not work, contact your dealer or a qualified service person for
assistance.

Power Supply

Power is not being supplied
The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
Cause
The voltage ratings of the printer and electrical
outlet may not match.
The printer does not work and the control panel lights are off even when you turn on the printer.
Cause
The power cord is not properly plugged into the
electrical outlet or your printer.
The electrical outlet does not work.

Printing

Printing or printout quality problems
The printer is on but it doesn't print.
Cause
The interface cable is broken or twisted.
PLQ-50/PLQ-50CS/PLQ-50M/PLQ-50CSM/PLQ-50CSK
What to do
Check that the printer's voltage rating matches the voltage of your
electrical outlet. If the voltages do not match, unplug the printer
and contact your dealer immediately. Do not reconnect the power
cord to an electrical outlet.
What to do
Turn off the printer, and make sure the power cord is firmly
plugged into the electrical outlet and the printer, if necessary.
Then turn on the printer.
Use a different outlet.
What to do
Check that the interface cable is not broken or twisted. If you have
another interface cable, replace the cable and check whether the
printer works correctly.
User's Guide
Troubleshooting 53