Sub error codes
The sub error codes are helpful troubleshooting a paper path problem. Each status byte has a different level of
troubleshooting value for each area of the MFP. The following table displays up to 8 status bytes of data. Some
or all of these bytes may be used to help diagnose a MFP problem. These status bytes are designed to help
isolate paper jams and paper feed problems in the base MFP.
DU
xx
DU
xx
To identify the bytes:
Byte 1
DU
xx
DU
xx
Byte 5
Displayed error codes
When a 9xx or 2xx error displays:
1.
Press and hold Menu and press
The first screen of information displays. Write down the information.
2.
Continue pressing Menu and
When the last screen displays, the original message displays.
xx
xx
xx
xx
xx
xx
Byte 2
Byte 3
Byte 4
xx
xx
xx
xx
xx
xx
Byte 6
Byte 7
Byte 8
to enter for sub error codes.
until each screen of information is obtained.
7003-XXX
2-13
Diagnostic information