Keyboard Msr Reading Error - Fujitsu TeamPoS 3000 XL Installation & Maintenance Manual

TeamPos 3000 XL and XL
8.7

Keyboard MSR reading error

No Check item
Is the keyboard cable connected
1
correctly?
Does the magnetic card meet ISO
2 standards?
Was the card swiped in the correct
3 direction?
Can it read correctly after cleaning
4
the MSR with a cleaning card?
Does the MSR operate properly
5 using the test program in OPOS
Test Utilities?
Is data read normally after
6
replacing the MSR
Can the system be activated after
7
replacing the device the MSR is
attached to?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
Judgment Action
Y
N
Y
N
Y
N
Y
N
Y
N
Y
N
Y
N
sure the motherboard standby power LED light is out.
Issue 3
Troubleshooting
Go to No.2.
Connect the cable correctly.
Go to No.3.
Try a known good card and go to
No. 3 if good card still fails.
Go to No.4.
Change the position.
End.
Go to No.5.
Check OPOS/JavaPOS drivers.
Go to No. 6.
End.
Go to No. 7.
End.
Change the keyboard.
8-7