Display/Lcd Shows Correctly During Power On Self Test (Post) But Fails When The Operating System Starts - Fujitsu TeamPoS 3000 XL Installation & Maintenance Manual

TeamPos 3000 XL and XL
8.3 Display/LCD shows correctly during Power On Self Test (POST), but
fails when the Operating System (OS) starts
No Check item
Does the display show properly if
terminal is booted up in "Safe Mode"
1
(F8 pressed during POST) (Windows
Only)
Does the display go blank at different
2
times when the OS is running?
Does the display work properly if
3 terminal is booted up from another
device? (ex. USB key, CD, floppy)
Go into the BIOS by hitting F2 during
POST, and "Load Optimized
4
Defaults". Does the display work
properly?
Does the display function in Analog
5 (VGA) mode but fail to display when
in digital mode (DVI)?
Does the display work properly after
6
replacing the LCD?
Does the display work properly after
7
replacing the motherboard
Does the display work properly after
8
replacing the backplane assembly?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
Judgment
sure the motherboard standby power LED light is out.
Issue 3
Action
Display drivers wrong or not installed
Y
properly – Go to Device Mgr and
update all display adapters. See PSB-
07-002 on display mode issues. See
ftp.ftxs.fujitsu.com/pos/
possustaining/Retail/
TeamPoS3000XL/SPG. If failure still
occurs O/S could be corrupted –
reload.
N
Go to No. 2
Y Go to No 5
N Go to No. 3
Y
Operating System could be corrupted
on hard drive or hard drive is bad.
Reseat hard disk and reboot. If failure
still occurs reload software or remove
and replace HDD.
Go to No. 4
N
Y End
N Go to No 5
Y Check JP-1 on motherboard
N Go to No. 6
Y End
N Go to No.7
Y End.
N Go to No. 8
Y End
N Change the controller.
Troubleshooting
8-3