TeamPos 3000XT
8.5
Deletion of date, time and disk setup data when turning off power
No
Check item
Is the voltage of the lithium battery on
1
the motherboard normal?
Is the "Clear CMOS" jumper on the
2
motherboard set to "normal" (jumper
between pins 2-3)
Is operation executed normally after
2
replacing the motherboard?
8.6
MSR reading error
Note: the MSR is an optional peripheral.
No
Check item
Is the MSR cable connected
1
correctly?
Does the magnetic card meet ISO
2
standards?
Was the card swiped in the correct
3
direction?
Can it read correctly after cleaning
4
the MSR with a cleaning card?
Does the MSR operate properly
5
using the test program?
Is data read normally after
6
replacing the MSR?
7
Does the MSR work after replacing
the motherboard?
Caution: Before replacing any boards, unplug the power cable and make
D900000172
Judgment Action
Y
N
Y
N
Y
N
Y
N
Y
N
Y
N
Y
N
sure the motherboard standby power LED light is out.
Installation and Maintenance Manual
Judgment Action
Y
Go to No.2.
N
Change the motherboard.
Y
Go to No. 3.
N
Set jumper correctly.
Y
End.
N
Change the whole unit.
Go to No.2.
Connect the cable correctly.
Go to No.3.
Try a known good card and go to
No. 3 if good card still fails.
Go to No.4.
Change the position.
End.
Go to No.5.
Check OPOS/JavaPOS drivers.
Go to No. 6.
End.
Go to No. 7.
End.
Change the whole unit.
8-5