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TeamPos 3000 XL and XL
8.8
Cash Drawer Operation errors
No
Check item
Is the cash drawer cable connected
1
correctly?
Can the cash drawer be activated by
2
WINCLD diagnostics?
Can the cash drawer be activated after
3
replacing the drawer cable?
Can the cash drawer be activated after
4
replacing the drawer?
Can the cash drawer be activated after
5
replacing the backplane assembly?
Can the cash drawer be activated after
6
replacing the motherboard?
8.9
Customer display errors
No
Check item
Is the cable connected correctly?
1
When you turn on the power, is the VFD
2
version displayed?
EX:[V01.00.05
Will WINCLD run normally using the
3
VFD test program?
Will the display show properly after
4
replacing the display cable?
Does the VFD run properly after replacing
5
the Combo board or USB board?
Does the VFD run properly after replacing
6
the I/O Board?
Does the VFD run properly after replacing
7
the motherboard?
Does the VFD run properly after replacing
8
the power supply?
Caution: Before replacing any boards, unplug the power cable and make
D900000145
2
FJ i] *
sure the motherboard standby power LED light is out.
Issue 3
Judgment Action
Y
Go to No.2.
N
Connect the cable correctly.
Y
Check the OPOS/JavaPOS
drivers for the cash drawer.
N
Go to No. 3.
Y
End.
N
Go to No. 4.
Y
End.
N
Go to No. 5.
Y
End.
N
Go to No. 6.
Y
End.
N
Change the controller.
Judgment Action
Y
Go to No.2.
N
Connect the cable correctly.
Y
Go to No. 3.
N
Go to No. 4.
Y
Possible software problem,
check OPOS/JAVAPOS.
N
Go to No. 4.
Y
End.
N
Go to No. 5.
Y
End.
N
Go to No. 6.
Y
End.
N
Go to No. 7.
Y
End.
N
Go to No. 8.
Y
End.
N
Change the controller.
Troubleshooting
8-8
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