Page 3: Trademarks
Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Infor- mation contained herein is for reference only and does not constitute a commitment on the part of the man- ufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Page 4: Fcc Statement
Preface FCC Statement (Federal Communications Commission) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5: Important Safety Instructions
Preface IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 6: Instructions For Care And Operation
Preface Instructions for Care and Operation The computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged.
Page 7 Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong magnetic fields. These can hinder proper performance and damage your data. Follow the proper working procedures for the computer. Shut the computer down properly and don’t forget to save your work.
Page 8: Power Safety
Preface Power Safety The computer has specific power requirements: • Only use a power adapter approved for use with this computer. • Your AC adapter may be designed for international travel but it still requires a steady, uninterrupted power supply. If you are unsure of your local power specifi- Power Safety cations, consult your service representative or local power company.
Page 9: Battery Precautions
Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the com- puter. • Recharge the batteries using the computer’s system. Incorrect recharging may make the battery explode. • Do not try to repair a battery pack. Refer any battery pack repair or replacement to your service representative or qualified service personnel.
Page 10: Cleaning
Preface Cleaning Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer. Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock.
Page 11: Travel Considerations
Preface Travel Considerations Packing As you get ready for your trip, run through this list to make sure the system is ready to go: Check that the battery pack and any spares are fully charged. Power off the computer and peripherals. Close the display panel and make sure it’s latched.
Page 12 Preface On the Road In addition to the general safety and maintenance suggestions in this preface, and Chapter 8: Troubleshoot- ing, keep these points in mind: Hand-carry the computer - For security, don’t let it out of your sight. In some areas, computer theft is very common.
Page 13 Preface Developing Good Work Habits Developing good work habits is important if you need to work in front of the computer for long periods of time. Improper work habits can result in discomfort or serious injury from repetitive strain to your hands, wrists or other joints.
Page 14 Preface Lighting Proper lighting and comfortable display viewing angle can reduce eye strain and muscle fatigue in your neck and shoulders. • Position the display to avoid glare or reflections from overhead lighting or outside sources of light. • Keep the display screen clean and set the brightness and contrast to levels that allow you to see the screen clearly.
Page 15: Table Of Contents
Preface Contents Notice ................I Top View with LCD Panel Open ......1-9 Trademarks ............I PC Camera ............1-10 FCC Statement ...........II LCD Panel ............1-10 Microphone ............1-10 Instructions for Care and Operation ....IV LED Power & Communication Indicators ..1-10 Power Safety .............
Page 16 Preface 6-in-1 Card Reader ..........1-16 The Power Sources ..........2-2 CD Device ............1-17 AC Adapter ............2-2 PC Card Slot ............1-18 Battery ..............2-2 Right Side View .............1-19 Recharging the Battery with the AC Adapter ..2-3 Security Lock Slot ..........1-19 Proper handling of the Battery Pack .....
Page 17 Preface Configuring the TouchPad and Buttons ....2-22 Conserving Power (System) ........ 3-19 Adding a Printer .............2-24 Hibernate Mode vs. Shutdown ......3-19 USB Printer ............2-24 Standby Mode vs. Hibernate Mode ..... 3-19 Install Instructions: ..........2-24 Standby ............... 3-20 Parallel Printer ............2-25 Hibernate ............
Page 18 Preface LAN (Win2000) .............4-7 Overview ..............5-1 Video (Win2000) ...........4-8 Important BIOS Settings .......... 5-2 Hot-Key (Win2000) ..........4-8 The Power-On Self Test (POST) ......5-3 TouchPad (Win2000) ..........4-8 Failing the POST ........... 5-4 PC Card/PCMCIA (Win2000) .......4-8 Fatal Errors ............5-4 PC Camera (Win2000) ...........4-9 Non-Fatal Errors ...........
Page 19 Preface Upgrading the Device in Bay Two ......6-10 Backup and General Maintenance ......8-3 Upgrading the Processor ........6-12 Viruses ..............8-4 Upgrading and Adding New Hardware/Software ..8-5 Optional Modules Power ............... 8-7 Overview ..............7-1 Display ..............8-9 Wireless LAN & Bluetooth Modules .......7-2 Hard Disk ...............
Page 20 Preface Device Bay Options ..........A-2 Hard Disk .............B-2 Hard Disk ............A-2 PC Card ..............B-2 PC Card ............... A-2 Keyboard ..............B-2 Keyboard ............. A-2 Pointing Device ............B-2 Pointing Device ........... A-2 Audio ..............B-3 Audio ..............A-3 Interface ...............B-3 Interface ............... A-3 Communication ............B-3 Communication ...........
Page 21: Introduction
Introduction Chapter 1: Introduction Overview Notes Check the light colored This manual refers to the hardware and essential software required to run your boxes with the mark computer. Depending on how your system is configured, some or all of the above to find detailed features described may already be set up.
Page 22: Warning Boxes
Introduction Warning Boxes No matter what your level please pay careful attention to the warning and safe- ty information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface . Not Included Operating Systems (e.g. Windows 2000 Professional, Windows XP etc.) have their own manuals, as do applications (e.g.
Page 23: Quick Start Guide
Introduction Quick Start Guide This guide assumes that you are already familiar with computers and can tell at a glance what and where all the key components are. If you are not that com- Peripheral Devices fortable with this type of device, then please refer to the following pages, Please note that pe- which give an overview of the system.
Page 24: System Map
Introduction System Map Your computer has a lot of built-in features. Most of these are enabled by your operating system. Further explanations of the various subsystems are covered in the chapter or pages indicated. Getting to Know Your Computer The following graphics will help you to become familiar with the basic func- tions, and to learn the location of the various ports and components of your computer.
Page 25: Model Differences
Introduction Model Differences This notebook series includes two different model types according to the spec- ifications and designs. You can identify if your computer is Model A or B by checking Table 1 - 1, “Model Differences” on page 1 - 5 Table 1 - 2, “Device Bay Options”...
Page 26: Device Bays
Introduction Device Bays Each Device Bay may have ONE of the following devices (Model A does not have Bay Three, and Model B can have 2 devices in Bay One), depending on the configuration purchased: Device Feature Model A Model B Table 1 - 2 6-in-1 Card Reader Device Bay Options...
Page 27 Introduction Design Types This manual refers to the notebook designs pictured on this page. designs vary slightly in external de- sign. Photographs used throughout this Model A (Design I) Model A (Design II) manual are of Model A (Design I) unless spec- ified otherwise.
Page 28: Top View
Introduction Top View Figure 1 - 2 Top View with LCD Panel Closed LCD Latches LED Power & Communication Indicators Model A Model B To open the LCD display: Place the computer on a stable surface. Move the LCD latches in the direction of the arrows to release the top cover.
Page 29: Top View With Lcd Panel Open
Introduction Top View with LCD Panel Open Figure 1 - 3 Top View with LCD Panel Open Optional PC Camera Built-In Microphone LED Power & Communication Indicators LED Status Indicators Hot-Key buttons Close Cover Switch Power Button Keyboard 10. TouchPad and Buttons Model A Model B...
Page 30: Pc Camera
Introduction PC Camera If you have purchased the optional PC Camera, make sure to install the soft- ware application (see “PC Camera” on page 7 - 10). LCD Panel The computer comes with a 15.0" OR a 17.0" TFT (Liquid Crystal Display) screen, depending upon the configuration purchased.
Page 31: Hot-Key Buttons
Introduction Hot-Key Buttons The three hot-key buttons allow you instant access to your default Internet browser, default e-mail program, and an application of your choice. To learn how to set the buttons, see “Hot-Key Buttons” on page 2 - Close Cover Switch This switch acts as a sensor to tell when the LCD Panel is closed.
Page 32: Keyboard
Introduction Keyboard The computer has a “Win Key” keyboard including a numeric keypad. It has the same features as a full-sized desktop keyboard and can easily be replaced Forced Off with a different language keyboard should you desire. If the system “hangs”, and the Ctrl + Alt + Del TouchPad &...
Page 33: Front View
Introduction Front View Figure 1 - 4 Front View Model A LCD Latches Mini-IEEE 1394 Port S/PDIF Out Port Microphone-In Jack Headphone-Out Jack Model B Infrared Transceiver Wireless Module 4 5 6 ON/OFF Switch Built-In Speakers Model B only - Consumer Infrared IEEE 1394 Transceiver...
Page 34: Mini-Ieee 1394 Port
Introduction Mini-IEEE 1394 Port This allows high-speed connection to various peripheral devices, e.g. external disk drives and digital cameras. S/PDIF Out Port This S/PDIF (Sony/Philips Digital Interface Format) Out Port allows you to connect your DVD-capable PC to a Dolby AC-3 compatible receiver for “5.1” or ‘dts’...
Page 35: Wireless Module On/Off Switch
Introduction Wireless Module ON/OFF Switch If you have purchased the optional Wireless LAN and/or Bluetooth mod- ule(s), you can use this switch to turn the module(s) ON or OFF. To enable the module(s) you will need to install the drivers/software for it/them. You can use the key combination Fn + F12 to toggle through the options if you have two modules installed (see “Wireless LAN &...
Page 36: Left Side View
Introduction Left Side View Figure 1 - 5 Left Side View Model A Device Bay One - Card Reader Device Bay Two - Model B CD Device PC Card Slot PC Card Slot Eject Button Device Bays One & Two For Bay One &...
Page 37: Cd Device
Introduction CD Device All Models (Bay Two Device) - A 5.25" CD-ROM drive, or DVD-ROM drive, or CD-RW, or Combination CD-RW and DVD-ROM Drive, or DVD- RW (12.7mm height) is standard depending on the configuration you pur- chased. For more information on using the drive please refer to “CD/DVD De- vice”...
Page 38: Pc Card Slot
Introduction PC Card Slot The 3.3V/5V slot may be used for a Type-II PC card (PC cards were also pre- viously referred to as PCMCIA) and fully supports Cardbus. Refer to “PC Card Slot” on page 2 - 16 for more information. 1 - 18 Left Side View...
Page 39: Right Side View
Introduction Right Side View Model A Figure 1 - 6 Right Side View Model B Security Lock Slot Model B only - Device Bay Three - TV Tuner Module Security Lock Slot To prevent possible theft, a Kensington-type lock can be attached to this slot. Locks can be purchased at any computer store.
Page 40: Rear View
Introduction Rear View Figure 1 - 7 Rear View 8 9 10 Vent Model A DC-In Jack 2 * USB 2.0 Ports External Monitor Overheating (VGA) Port Parallel Port To prevent your com- Serial Port puter from overheating S-Video Out Port make sure nothing...
Page 41: Usb 2.0 Ports
Introduction 2 * USB 2.0 Ports These USB 2.0 compatible ports (USB 2.0 is fully USB 1.1 compliant) are for low-speed peripherals such as keyboards, mice or scanners, and for high- speed peripherals such as external HDDs, digital PC cameras or high-speed scanners etc.
Page 42: Serial Port
Introduction Serial Port Connect a serial type mouse to this port. S-Video Out Port Connect your television to your computer and view DVDs, VCDs or anything else your computer can display. You will need an S-Video cable to make the connection.
Page 43: Bottom View
Introduction Bottom View Figure 1 - 8 Bottom View Vent/Fan Outlets Battery Cover Hard Disk Cover Bluetooth Module Cover CPU & Memory Socket Cover Model B only - Optional Module (Sub Woofer) Model A Model B Note: The RAM and option- al Wireless LAN module are located under the CPU Heat- sink Cover.
Page 44: Vent
Introduction Vent This enables airflow to prevent the computer from overheating. Battery “Battery Information” on page 3 - 22 for instructions on battery use and care. Hard Disk Drive The internal hard disk drive is used to store your data. See information on page 6 - 4 for information on upgrading/replacing your hard disk drive.
Page 45: Optional Modules
Introduction Optional Modules You may have one or more of the following optional modules included in your purchase. Wireless LAN & • Wireless LAN (network) module Bluetooth Modules • Bluetooth module • PC Camera module The Wireless LAN and Bluetooth modules •...
Page 46 Introduction Sub Woofer Module For Model B only - The sub woofer module enhances the audio output with a deep precise bass sound. 6-in-1 Card Reader Module The card reader allows you to use the most popular digital storage cards. Refer “6-in-1 Card Reader Module”...
Page 47: Using The Computer Overview
Using The Computer Chapter 2: Using The Computer Overview To learn more about using your computer, please read this chapter. This chapter includes: • The Power Sources • Turning on the Computer • The LED Indicators • The Auto Mail Program •...
Page 48: The Power Sources
Using The Computer The Power Sources The computer can be powered by either an AC adapter or a battery pack. Power Button as Standby or Hibernate AC Adapter Button Use only the AC adapter that comes with your computer. The wrong type of If you are using a fully AC adapter will damage the computer and its components.
Page 49: Recharging The Battery With The Ac Adapter
Using The Computer Recharging the Battery with the AC Adapter The battery pack automatically recharges when the AC adapter is attached and plugged into an electrical outlet. If the computer is powered on, and in use, it Battery Removal will take several hours to fully recharge the battery. When the computer is We recommend that turned off but plugged into an electrical outlet, battery charge time is less.
Page 50: Turning On The Computer
Using The Computer Turning on the Computer Now you are ready to begin using your computer. To turn it on simply press the power button on the front panel. Shutdown Note that you should When the computer is on, you can use the power button as a Standby/Hiber- always shut your com- nate/Shutdown hot-key button when it is pressed for less than 4 seconds puter down by choos-...
Page 51: Led Indicators
Using The Computer LED Indicators There are two sets of LED indicators (LED Power & Communication Indi- cators and LED Status Indicators) on your computer that will display help- ful information about the current status of the computer. The LED Power & Communication Indicators are also visible when the top of your computer is closed.
Page 52: Led Power & Communication Indicators
Using The Computer LED Power & Communication Indicators Icon Color Description Battery Problem Orange AC Adapter is plugged in If the battery has a se- Green The computer is on rious problem contact Blinking Green The computer is in standby mode your service represen- tative.
Page 53: Auto Mail Checker
Using The Computer Auto Mail Checker After you have installed the driver for the Auto Mail program (see “What to Install” on page 4 - 1) you may then configure it to give you notification when you receive new mail. You must be online to receive this notification (note that this program only supports the POP3 protocol), and your default mail program does not need to be open.
Page 54 Using The Computer You may then configure the options for your mailserver, name, password, pro- gram and method(s) of notification. Note Check with your Inter- net Service Provider, network administrator or Mail Service provid- er for details on what to put on these pages.
Page 55: Special Group
Using The Computer Special Group You may add the e-mail addresses of those you wish to assign to your special group here. The Mail LED will then blink fast when mail is received from members of this group, if LED notification is enabled in the control panel (Figure 2 - Figure 2 - 5 Special Group Setup...
Page 56: Hard Disk Drive
Using The Computer Hard Disk Drive The hard disk drive is used to store your data in the computer. The hard disk can be taken out to accommodate other 2.5" IDE hard disk drives with a height Power Safety of 9.5 mm. Before attempting to access any of the inter- The hard disk...
Page 57: Cd/Dvd Device
Using The Computer CD/DVD Device There is a bay for either a CD-ROM, or DVD-ROM, or CD-RW, or Combi- nation CD-RW and DVD-ROM, or DVD-RW drive, depending on the model you purchased. The CD Device is usually labeled “Drive D:”, and may be used as a boot device if properly set in the BIOS (“Boot Menu”...
Page 58: Loading Discs
Using The Computer Loading Discs To insert a CD/DVD, press the open button and carefully place a CD/DVD onto the disc tray with label-side facing up (use just enough force for the disc to click onto the tray’s spindle). Gently push the CD/DVD tray in until its lock “clicks” and you are ready to start.
Page 59: Handling Cds Or Dvds
Using The Computer Handling CDs or DVDs Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CD- CD Emergency Eject ROMs/DVD-ROMs can be accessed. If you need to manually Remember to: eject a CD (e.g.
Page 60: Dvd Regional Codes
Using The Computer DVD Regional Codes DVD region detection is device dependent, not OS-dependent. You can select your module’s region code 5 times. The fifth selection is permanent. This can- not be altered even if you change your operating system or you use the module in another computer.
Page 61: Changing Dvd Regional Codes
Using The Computer Changing DVD Regional Codes Go to the Control Panel in WindowsXP/Windows 2000 and double-click Sys- tem > Hardware (tab), click Device Manager, then click the + next to DVD/ CD-ROM drives. Double-click on the DVD-ROM device to bring up the Properties menu, and select the DVD Region (tab) to bring up the control panel as seen in “DVD Regional Codes (Windows XP)”...
Page 62: Pc Card Slot
Using The Computer PC Card Slot The computer is equipped with a PCMCIA 3.3V/5V slot for one Type II PC Card. Make sure you install the driver for the PC Card (see “What to Install” on page 4 - Inserting and Removing PC Cards •...
Page 63: Hot-Key Buttons
Using The Computer Hot-Key Buttons These keys access the internet, e-mail or a user-defined application with one quick button press. To use the “user-defined Hot-Key”, you must install the Non-Default E-Mail and Browser Hot-Key driver. Refer to “What to Install” on page 4 - 1 for driver installation Programs steps.
Page 64 Using The Computer To configure and specify an application for Application 1 (the default Hot- Key setting is for the CD Player/Media Player application), you must follow the instructions below. Application.exe Right click the Hot-Key driver icon on the taskbar and the following You will need to locate menu will appear.
Page 65: Function Keys And Numeric Keypad
Using The Computer Function Keys and Numeric Keypad Function Keys Other Keyboards On the bottom-left of the keyboard is the Fn key or Function key. The Fn key If your keyboard is allows you to change operational features instantly. To use the functions press damaged or you just and hold the Fn key, then press the appropriate function key (F3 - F9 etc.) lo- want...
Page 66: Numeric Keypad
Using The Computer Numeric Keypad For Model A only - The keyboard has an embedded numerical keypad for easy numeric data input. The numeric keys are highlighted by a yellow type- Special Characters face. Some software appli- Activate the Number Lock feature by pressing and holding the Fn key, then cations allow number-keys...
Page 67 Using The Computer For Model B only - The keyboard includes a numerical keypad (on the right side of the keyboard) for easy numeric data input. Activate the Number Lock feature by pressing the Num Lk key at the top right of the keyboard.
Page 68: Touchpad And Buttons/Mouse
Using The Computer TouchPad and Buttons/Mouse The TouchPad is a device for pointing (controlling input positioning) on the computer’s display screen by sensing finger movement, and downward pres- Mouse Driver sure. It is an alternative to the mouse, however, you can also add a mouse to If you are using an ex- your computer either through the PS/2 interface, or one of the USB ports.
Page 69 Using The Computer Easy Launcher You can add programs to the menu from the Others Mouse control panel. Click on Settings for Easy Launcher to get the settings options. Click the New button and browse to any pro- grams you wish to add to the menu.
Page 70: Adding A Printer
Using The Computer Adding a Printer The most commonly used peripheral is a printer. The following conventions will help you to add a printer, however it is always best to refer to the printer manual for specific instructions and configuration options. USB Printer Most new printers have a USB interface connection.
Page 71: Parallel Printer
Using The Computer Parallel Printer This is still the most common type of printer. Install Instructions: Set up the printer according to its instructions (unpacking, paper tray, toner/ ink cartridge etc.). Attach the parallel cable to the printer. Connect the printer’s parallel cable to the parallel port at the rear of the computer (see “Rear View”...
Page 72 Using The Computer 2 - 26...
Page 73: Advanced Controls
Advanced Controls Chapter 3: Advanced Controls Overview This chapter covers: Drivers • Advanced video controls • Power and battery management features You are unable to use • Configuring the Infrared settings for FIR most advanced con- trols until the neces- sary drivers utilities are properly in-...
Page 74: Advanced Video Controls
Advanced Controls Advanced Video Controls This section is about making adjustments for the LCD, and switching display devices. Protecting the LCD Do not allow any for- Opening the LCD eign objects (i.e. paper As you open the lid, adjust it so you can look at the screen straight on, without or plastic) to get be- tween the lid/LCD and any glare.
Page 75: Video Driver Controls
Advanced Controls Video Driver Controls The video interface lets you change the screen resolution and color output to whatever is most comfortable/efficient for you. This is a matter of hardware, Screen Resolution/ video memory and the driver for your operating system. The driver interface Screen Area Note shows the available options (see “Model Differences”...
Page 76: Making Adjustments For The Display
Advanced Controls Making Adjustments for the Display The higher the resolution you set the LCD for, the more information the LCD can display on screen. To change the LCD’s resolution and color depth go to the Display Properties control panel: Click Start, point to Settings and click Control Panel.
Page 77 Advanced Controls Figure 3 - 3 Advanced Display Properties Mobility M10 Properties You can also access Mobility M10 Proper- ties by right-clicking the ATI icon in the taskbar. Point to Set- When the Display Properties control panel is open, click the Advanced (but- tings and click Dis- ton) to bring up the Mobility M10 Properties options tabs.
Page 78 Advanced Controls Figure 3 - 4 Mobility M10 Properties Option Tabs Help Menu Help Menus Right-click on almost any item in the tabs to bring up the “What’s This?” button. Click “What’s This?” button to bring up the help menu. 3 - 6 Video Driver Controls...
Page 79 Advanced Controls Access the menus from ATI taskbar to get further help on display options, TV options etc. Right-click the ATI icon in the taskbar and point to Help or Troubleshooting (Figure 3 - Figure 3 - 5 ATI Menus Video Driver Controls 3 - 7...
Page 80: Display Devices & Options
Advanced Controls Display Devices & Options Besides the built-in LCD, you can also use an external monitor connected to the external monitor (VGA) port as your display device. You may also con- TV Support nect a TV. The following are the display options: You cannot set your The built-in LCD.
Page 81: Attaching A Monitor
Advanced Controls Attaching a Monitor If you prefer to use a monitor, connect it to the external monitor (VGA) port on the rear panel (see “Rear View” on page 1 - 20). You can use the Fn + F7 Function Key keys to toggle through the display options.
Page 82: Enabling Other Displays
Advanced Controls Enabling Other Displays Other displays are enabled from Displays in the Advanced Mobility M10 Properties window (see Figure 3 - Primary & Clone Displays Attach a monitor to the external monitor (VGA) port (or TV to the S-Video out port), and turn it on.
Page 83: Clone Mode
Advanced Controls Clone Mode Clone Mode simply shows an exact copy of the Primary display desktop on the other display(s). This mode will drive multiple displays with the same con- Display Data Channel tent. Use this feature to display the screen through a projector for a presenta- Information tion.
Page 84: Extended Desktop Mode
Advanced Controls Extended Desktop Mode The system supports Extended Desktop (the LCD and a monitor showing dif- ferent views) in multiple display environments in Windows XP, but this mode is NOT supported in Windows 2000 . An Extended Desktop creates a desktop spanning multiple displays and acts as a large workspace.
Page 85 Advanced Controls 11. In the example shown in Figure 3 - 9 the primary monitor is on the left. Click either the Display pop-up menu, or click the icon for the appro- priate display. Figure 3 - 9 Extended Desktop Then click the tick box Monitor to extend the primary...
Page 86 Advanced Controls 13. One display will be set to 1 (Primary), and the other to 2 (Clone). The displays may be switched as long as one is set to Primary. Figure 3 - 10 Displays Tab (Extended Desktop Mode) 14. To switch from Extended Desktop mode back to Clone mode, first uncheck the tick box to disable the Extended Desktop (via the Settings tab in the Display Properties control panel) and click Apply (see “Extended...
Page 87: Enabling Tv Display
Advanced Controls Enabling TV Display To display desktop images on a TV display, connect the TV to your computer by using an S-Video cable from the TV to the port at the rear of the computer TV Format (see “Rear View” on page 1 - 20).
Page 88: Power Management Features
Advanced Controls Power Management Features To conserve power, especially when using the battery, your computer uses the ACPI power management system. Power management conserves power by OS Note controlling individual components of the computer (the monitor and hard disk Power management drive) or the whole system.
Page 89: Enabling Power Options
Advanced Controls Enabling Power Options Power Options are enabled through the control panel in your Windows sys- tem (Power Options). With other operating systems you may have power management available, so check your documentation. Figure 3 - 12 Power Options Control Panel You may conserve power through individual components or throughout the whole system.
Page 90: Conserving Power (Individual Components)
Advanced Controls Conserving Power (Individual Components) Turn off Monitor Resuming Operation To conserve power, you can set the monitor to turn off after a specified time. system resume from Monitor Turn off Hard Disk or Hard Disk Standby The computer's hard disk motor will be turned off if the hard disk drive has by pressing a key on the keyboard.
Page 91: Conserving Power (System)
Advanced Controls Conserving Power (System) With this function you can stop the computer’s operation and restart where you left off. This system features Standby and Hibernate sleep mode levels (Hibernate mode will need to be enabled by clicking the option in the Hiber- nate tab in the Power Options control panel - Figure 3 - 14 on page 3 - 20).
Page 92: Standby
Advanced Controls Standby Standby saves the least amount of power, but takes the shortest time to return to full operation. During Standby the hard disk is turned off, and the CPU is System Resume made to idle at its slowest speed. All open applications are retained in memo- ry.
Page 93: Configuring The Power Button
Advanced Controls Configuring the Power Button The power button may be set to send the computer in to either Standby or Hi- bernate mode (Figure 3 - 15). In Standby mode, the LED will flash Sleep Button green, and in Hibernate mode the LED will be orange if powered by the AC adapter (if powered by the battery, the LED will be off).
Page 94: Battery Information
Advanced Controls Battery Information Please follow these simple guidelines to get the best use out of your battery. Caution New Battery Danger of explosion if Always completely discharge, then fully charge, a new battery before using it battery is incorrectly (see “Battery FAQ”...
Page 95: Battery Faq
Advanced Controls Battery FAQ How do I completely discharge the battery? Use the computer with battery power until it shuts down due to a low battery. Conserving Battery Don’t turn off the computer by yourself even when you see a message that in- Power dicates the battery is critically low, just let the computer use up all of the bat- To conserve battery...
Page 96: Configuring The Infrared Settings For Fir
Advanced Controls Configuring the Infrared Settings for FIR You will need to change the settings for the infrared device in the BIOS (see “I/O Device Configuration (Advanced Menu)” on page 5 - 11) to enable the Infrared FIR setting support. Communication The infrared transceiv- To configure your computer for Fast Infrared (FIR) communication follow...
Page 97: Drivers & Utilities
Drivers & Utilities Chapter 4: Drivers & Utilities Overview This chapter deals with installing the drivers and utilities essential to the operation or improvement Assumption of some of the computer’s subsystems. The system takes advantage of some newer hardware compo- We assume that you will install all drivers and utilities nents for which the latest versions of most available from the built-in CD device and it is assigned to “Drive...
Page 98: Optional Module Drivers
Drivers & Utilities Optional Module Drivers The procedures for installing drivers for the op- tional Wireless LAN, PC Camera and Bluetooth modules are provided in “Optional Modules” on Wireless Module ON/OFF Switch page 7 - 1. Make sure that the drivers are installed While installing the drivers make sure that the in the order indicated in Table 4 - 1 on page 4 -...
Page 99: Authorized Driver Message
Drivers & Utilities Authorized Driver Message If you receive a message telling you that the driver you are installing is not authorized (Digital Signa- ture Not Found), just click Yes or Continue Any- Navigate (Browse...) to D: way to ignore the message and continue the You will notice that many of the instructions for driver installation procedure.
Page 100: Updating/Reinstalling Individual Drivers
Drivers & Utilities Updating/Reinstalling Individual If the driver is not listed in the Add/Remove Pro- grams item: Drivers If you wish to update/reinstall individual drivers it 1. Click Start (menu), point to Settings and click may be necessary to uninstall the original driver. Control Panel.
Page 101 Drivers & Utilities Feature Windows 2000 Windows XP page 4 - 6 page 4 - 11 Audio page 4 - 6 page 4 - 11 Modem page 4 - 7 page 4 - 11 Network (LAN) page 4 - 7 page 4 - 12 Video page 4 - 8...
Page 102: Windows 2000 Professional
Drivers & Utilities Windows 2000 Professional This section covers driver and utility installation in- structions for Windows 2000 Professional. New Hardware Found Windows 2000 Service Pack 4 If you see the message “New Hardware Found” Make sure that you install Windows 2000 Service (Found New Hardware Wizard) during the Pack 4 (or a Windows 2000 version which includes installation procedure (other than when outlined in...
Page 103: Audio (Win2000)
Drivers & Utilities Audio (Win2000) LAN (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu) , point to Settings and click Control Panel. Double-click System (icon) 2. Navigate (Browse...) to and then click Hardware (tab) > Device D:\Drivers\01Audio\Setup.exe and click Manager (button).
Page 104: Video (Win2000)
Drivers & Utilities Video (Win2000) TouchPad (Win2000) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse..) to 2. Navigate (Browse..) to D:\Drivers\04Vga\Setup.exe and click Open > D:\Drivers\06Touchpad\win2000\Setup.exe and click Open > OK. 3.
Page 105: Pc Camera (Win2000)
Drivers & Utilities Auto Mail (Win2000) selected “Search for a suitable driver for my device (recommended)”). 1. Click Start (menu) > Run ... 6. When Locate Driver Files appears, select 2. Navigate (Browse...) to ONLY “Specify a location” and click Next. D:\Drivers\11AutoMail\Setup.exe and click 7.
Page 106: Windows Xp
Drivers & Utilities Windows XP This section covers driver and utility installation in- structions for Windows XP. New Hardware Found Windows XP Service Pack 1a If you see the message “New Hardware Found” Make sure that you install Windows XP Service (Found New Hardware Wizard) for the Univer- Pack 1a before installing all the drivers (if your Windows XP version includes Service Pack 1a you...
Page 107: Agp (Winxp)
Drivers & Utilities AGP (WinXP) Modem (WinXP) 1. Click Start (menu) > Run ... 1. Click Start (menu) > Run ... 2. Navigate (Browse...) to 2. Navigate (Browse...) to D:\Drivers\00Agp\Setup.exe and click Open D:\Drivers\02Modem\WINXP\Setup.exe and > OK > Next. click Open > OK. 3.
Page 108: Lan (Winxp)
Drivers & Utilities LAN (WinXP) 9. Navigate (Browse...) to D:\Drivers\03Lan\WINXP\OEMA and click 1. If you can see the My Computer icon on your OK (button), then click Next. desktop (if you cannot see the My Computer 10.Click Finish and close the open windows. icon go to step 2) click on it once to select it, 11.The network settings can now be configured.
Page 109: Touchpad (Winxp)
Drivers & Utilities 5. Click Finish to restart the computer. highlight it) My Computer. Right-click it to 6. You may then configure your Hot-Key buttons make the sub-menu appear and scroll down to as outlined in “Hot-Key Buttons” on page 2 - Properties and click on it (go to step 3).
Page 110: Pc Camera (Winxp)
Drivers & Utilities PC Camera (WinXP) Auto Mail (WinXP) 1. Click Start (menu) > Run ... See install procedure in “PC Camera Driver In- 2. Navigate (Browse...) to stallation (WinXP)” on page 7 - D:\Drivers\11AutoMail\Setup.exe and click Open > OK. Wireless LAN (WinXP) 3.
Page 111: Bios Utilities
BIOS Utilities Chapter 5: BIOS Utilities Overview BIOS Settings Warning This chapter gives a brief introduction to the computer’s built-in software: Incorrect settings can cause your system to Diagnostics: The POST (Power-On Self Test) malfunction. To correct mistakes, return Configuration: The Setup utility Setup and restore the If your computer has never been set up, or you are making important changes Setup Defaults with...
Page 112: Important Bios Settings
BIOS Utilities Important BIOS Settings Generally speaking you should not have to adjust any of the BIOS settings, as they will already be set for your computer. However the following is a quick reference to the most important settings you may need to change at some point.
Page 113: The Power-On Self Test (Post)
BIOS Utilities The Power-On Self Test (POST) Each time you turn on the computer, the system takes a few seconds to con- duct a POST, which will indicate the CPU type, and include a quick test of POST Screen the on-board RAM (memory). 1.BIOS information 2.CPU type As the POST proceeds, the computer will tell you if there is anything wrong.
Page 114: Failing The Post
BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non-fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized service center as soon as possible.
Page 115: The Setup Program
BIOS Utilities The Setup Program The Phoenix Setup program tells the system how to configure itself and man- age basic features and subsystems (e.g. port configuration). Entering Setup To enter Setup, turn on the computer and press F2 during the POST. The Figure 5 - 1 prompt (“Press F2 to Enter Setup”) seen in is usually present...
Page 116: Setup Screens
BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. Setup Menus Along the top of the screen is a menu bar with five (5) menu headings. When Setup menus you select a heading, a new screen appears. Scroll through the features listed shown in this section on each screen to make changes to Setup.
Page 117: Main Menu
BIOS Utilities Main Menu Figure 5 - 2 PhoenixBIOS Setup Utility Main Menu Main Main Advanced Security Boot Exit Item Specific Help System Time: [22:11:05] System Date: [07/14/2003] <Tab>, <Shift Tab>, or Legacy Diskette A: [1.44/1.25 MB 3½"] <Enter> selects field. Primary Master [TOSHIBA MK3021GAS-(PM)] Secondary Master...
Page 118 BIOS Utilities Legacy Diskette A: (Main Menu) This control “enables” a floppy disk drive. When set to USB Floppy, the sys- tem will allow use of an external USB floppy disk drive plugged into the bot- Switching Hard Disks tom USB port at the rear of the computer. Every time you install a Primary Master (Main Menu) different hard disk in...
Page 119: Advanced Menu
BIOS Utilities Advanced Menu PhoenixBIOS Setup Utility Figure 5 - 3 Main Advanced Advanced Security Power Boot Exit Advanced Menu Item Specific Help Setup Warning Setting itmes on this menu to incorrect values may cause your system to malfunction. Select options for Advanced Chipset Intel On-Screen Branding Logo [Enabled]...
Page 120 BIOS Utilities Hyper-Threading (Advanced Menu>Advanced Chipset Control) You can enable (it is Disabled by default) Hyper-Threading if your computer has an Intel Pentium® 4 Processor with Hyper-Threading Technology, run- Hyper-Threading ning the Windows XP OS. Hyper-Threading will increase performance of your computer depending on the hardware and software you use.
Page 121 BIOS Utilities I/O Device Configuration (Advanced Menu) The sub-menus under this item include options to configure the Serial port A (Serial Mouse), Serial port B (Infrared) and Parallel (Printer) port. These can be left to the default settings, however you may wish to use certain devices that require settings to be adjusted accordingly.
Page 122: Configuring The Network Boot Protocol
BIOS Utilities Configuring the Network Boot Protocol The system supports booting from FDD, HDD, CD or LAN (network). To boot from a network, set Network Boot (PXE Oprom) to “Enabled”. Follow Enabling Network the full instructions in the sidebar to configure the network boot protocol. Boot Go to the Advanced Menu.
Page 123: Security Menu
BIOS Utilities Security Menu Figure 5 - 5 PhoenixBIOS Setup Utility Security Menu Main Advanced Security Security Boot Exit Item Specific Help Supervisor Password Is: Clear Supervisor Password Set Supervisor Password [E E nter] controls access to the setup utility. Password on boot: [Disabled] Fixed disk boot sector:...
Page 124 BIOS Utilities Set Supervisor Password: (Security Menu) Set a password for access to the Setup utility (this will not affect access to the computer OS, only the Setup utility). Password Warning Password on boot: (Security Menu) If you choose to set a After setting the supervisor password, you can choose Enabled to set a pass- boot password, NEV- ER forget your pass-...
Page 125: Boot Menu
BIOS Utilities Boot Menu Figure 5 - 6 PhoenixBIOS Setup Utility Boot Menu Main Advanced Security Boot Boot Exit Item Specific Help Removable Devices Keys used to view or CD-ROM Drive configure devices: Hard Drive <Enter> expands or collapses devices with a + or - <Ctrl+Enter>...
Page 126 BIOS Utilities Boot devices usually are hard drives, floppy drives, CD-ROMs and LANs (Local Area Networks). When you specify a device as a boot device in the Boot Menu, it requires the availability of an operating system on that device. Most home computers come with an operating system already installed on “Drive C:”.
Page 127: Exit Menu
BIOS Utilities Exit Menu Figure 5 - 7 PhoenixBIOS Setup Utility Exit Menu Exit Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to CMOS. Discard Changes Save Changes Help...
Page 128 BIOS Utilities 5 - 18...
Page 129: Upgrading The Computer
Upgrading The Computer Chapter 6: Upgrading The Computer Overview This chapter contains information on upgrading the computer. Follow the steps outlined to make the desired upgrades. If you have any trouble or prob- Warranty Warning lems you can contact your service representative for further help. Before you Please check with your begin you will need: service representative...
Page 130: When Not To Upgrade
Upgrading The Computer When Not to Upgrade These procedures involve opening the system’s case, adding and sometimes replacing parts. Model Types You should not perform any of these upgrades if: models vary slightly in external de- sign. Photographs • Your system is still under warranty or a service contract used throughout this •...
Page 131: Removing The Battery
Upgrading The Computer Removing the Battery If you are confident in undertaking upgrade procedures yourself, for safety reasons it is best to remove the battery. Under normal circumstances we rec- Screws ommend that you do not remove the battery. The number of screws Battery Removal Process used for Model B is different from that of...
Page 132: Upgrading The Hard Disk Drive
Upgrading The Computer Upgrading the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" IDE hard disk drives with a height of 9.5mm (h) (see “Hard Disk” in the appropriate Ap- HDD System pendix). Follow your operating system’s installation instructions, and install Warning all necessary drivers and utilities as outlined in “What to Install”...
Page 133 Upgrading The Computer Carefully disconnect the hard disk cable from the rear of the hard disk assembly, and pay careful attention to which end of the cable connects to the hard disk (see sidebar). Remove screws from the hard disk assembly. HDD Cable Take the HDD out of the case, and pay careful attention to the orientation of The hard disk cable...
Page 134: Upgrading The System Memory (Ram)
Upgrading The Computer Upgrading the System Memory (RAM) The computer has two memory sockets for 200 pin Small Outline Dual In-line (SO-DIMM) type memory modules supporting DDR SDRAM SODIMM (2.5V) - DDR 333/ DDR 400 (depending on the configuration purchased - see appropriate specification for your model).
Page 135: Memory Upgrade Process
Upgrading The Computer Memory Upgrade Process Turn the computer off, and turn it over. Remove screws (Model B has additional 2 screws) from the Screws memory socket cover Carefully lift up the memory socket cover (a fan cable is still attached to the The number of screws mainboard and there is no need to disconnect it) and set it on the computer.
Page 136 Upgrading The Computer Figure 6 - 5 Gently pull the two release latches ( & on the sides of the memory socket toward the sides of the computer. Contact Warning Be careful not to touch the metal pins on the module’s connecting edge.
Page 137 Upgrading The Computer The module’s pin alignment will allow it to only fit one way. Make sure the module is seated as far into the slot as it will go. DO NOT FORCE the module; it should fit without much pressure. Figure 6 - 6 Memory Sockets One &...
Page 138: Upgrading The Device In Bay Two
Upgrading The Computer Upgrading the Device in Bay Two The interchangeable device installed in Bay Two will depend on what config- uration you purchased (see “Device Bay Options” on page 1 - 6). If you need Warranty Warning to upgrade or replace the device in Bay Two follow this procedure, however Please check with your take note of the warranty warning on the right.
Page 139: Replace The Memory Socket Cover (Be Careful With The Fan Cable) And The
Upgrading The Computer Use a screwdriver to carefully push the CD device assembly out of the computer at point Figure 6 - 8 Bay Two Device Removal Insert the new device and carefully slide it into the computer (the device only fits one way).
Page 140: Upgrading The Processor
Upgrading The Computer Upgrading the Processor If you want to upgrade your computer by replacing the existing processor with a faster/new one you will need to contact your customer service representa- Warranty tive. We recommend that you do not do this yourself, since if it is done incor- The CPU is not a user rectly you may damage the processor or mainboard.
Page 141: Optional Modules
Optional Modules Chapter 7: Optional Modules Overview This chapter contains the information on the various optional modules which may come with your computer, depending on the configuration pur- chased. If you are unsure please contact your service representative. The chapter includes information on the following: •...
Page 142: Wireless Lan & Bluetooth Modules
Optional Modules Wireless LAN & Bluetooth Modules If your purchase includes the optional 802.11b Wireless LAN module and/or Bluetooth module, make sure you install the supplied device driver(s) for it/ Communication Conflict them as indicated in the following pages (only install the drivers for the op- tional modules you have purchased).
Page 143: Wireless Lan Driver Installation (Win2000)
Optional Modules Wireless LAN Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you Network Protocols have two wireless modules, you may need to use the key combination Fn + F12 to enable the Wireless LAN module (the Mail LED indicator During the install proc- will be green - see...
Page 144: Wireless Lan Driver Installation (Winxp)
Optional Modules Wireless LAN Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Wireless LAN module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Wireless LAN module (the Mail LED indicator will be green - see “LED Power &...
Page 145: Bluetooth Driver Installation (Win2000)
Optional Modules Bluetooth Driver Installation (Win2000) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Bluetooth module (the Mail LED indicator will be orange - see...
Page 146: Bluetooth Driver Audio Setup (Win2000)
Optional Modules Bluetooth Driver Audio Setup (Win2000) After installing the Bluetooth driver in Windows 2000 you may no longer hear any sound, nor see the Volume icon in the taskbar. If this is the case then fol- low this procedure: Go to the Sounds &...
Page 147: Bluetooth Driver Installation (Winxp)
Optional Modules Bluetooth Driver Installation (WinXP) 1. Turn the Wireless Module ON/OFF switch ON. 2. If you only have the Bluetooth module go straight to step 3. If you have two wireless modules, you may need to use the key combination Fn + F12 to enable the Bluetooth module (the Mail LED indicator will be orange - see...
Page 148: Control Panel Options (Bluetooth)
Optional Modules Control Panel Options (Bluetooth) You may need to change some control panel options after installing the Blue- tooth driver: Audio Go to the Start menu and point to Settings and click Control Panel, then double-click the Sounds & Audio Devices/Sounds & Multimedia icon (Category View >...
Page 149 Optional Modules FAX (Win2000) Go to the Start menu and point to Settings and click Control Panel, then double-click the Fax icon. Click Advanced Options (tab) and click the Open Fax Service Management Console (button). Click Devices in the Tree window on the left. The fax devices will be displayed in the right window, with the device with the highest priority displayed at the top.
Page 150: Pc Camera
Optional Modules PC Camera If you have purchased the optional PC Camera you will need to install the de- vice driver for it as indicated in the following pages (only install the drivers for the optional modules you have purchased). After installing the driver you can run the application software by going to the PC Camera 301P item in the Start >...
Page 151: Pc Camera Driver Installation (Win2000)
Optional Modules PC Camera Driver Installation (Win2000) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. Click Start (menu) > Run ... 3. Navigate (Browse...) to D:\Default setting_60Hz\Setup.exe and click 4. Click Next (click Yes if asked if you want to continue at any time). 5.
Page 152: Pc Camera Driver Installation (Winxp)
Optional Modules PC Camera Driver Installation (WinXP) 1. Insert the PC Camera CD-ROM into the CD Drive. 2. Click Start (menu) > Run ... 3. Navigate (Browse...) to D:\Default setting_60Hz\Setup.exe and click 4. Click Next ( click Continue Anyway if asked if you want to continue at any time).
Page 153: Audio Setup
Optional Modules Audio Setup If you wish to capture video & audio with your camera, it is necessary to setup the audio recording options in Windows. To do this in Windows XP (for Win- Windows 2000 Audio dows 2000 see sidebar): Setup Go to the Start menu and point to Settings and click Control Panel, then Go to the Start menu...
Page 154: Figure
Optional Modules Windows 2000 Audio Setup (continued) Make sure the Select (check box) in the Mi- crophone section is checked, and boost the volume as high as it will go. Close the windows. Figure 7 - 1 Audio Setup (Windows XP) 7 - 14 PC Camera...
Page 155: Amcap
Optional Modules AMCAP AMCAP is a video viewer useful for general purpose video viewing and test- ing, and can capture video files to .avi format. Pre-Allocating File To capture video: Space Run the AMCAP program from the Start > Programs menu (it is recom- You may pre-allocate mended that you set the capture file before the capture process - see Set the file size for the cap-...
Page 156 Optional Modules Eliminating Screen Flicker If you find that the video screen in the AMCAP program is flickering, you can try to adjust the option from the Video Capture Filter options. Run the AMCAP program from the Start > Programs menu. Go to Options and scroll down to select “Video Capture Filter...”.
Page 157: Other Optional Modules
Optional Modules Other Optional Modules Sub Woofer Module For Model B only - The sub woofer module enhances the audio output with a deep precise bass sound. 6-in-1 Card Reader Module The card reader allows you to use the most popular digital storage cards. The formats which can be read include: •...
Page 158: Tv Tuner Module
Optional Modules TV Tuner Module For Model B only - With the TV tuner installed you can watch TV, video con- ference, and capture still and video images on your computer. The TV tuner comes with a remote control unit and quick start guide. Consult the corre- sponding guide for full instructions on how to use the TV tuner and software.
Page 159: Troubleshooting
Troubleshooting Chapter 8: Troubleshooting Overview Should you have any problems with your computer, before consulting your service representative, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Page 160: Basic Hints And Tips
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working. • Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working.
Page 161: Backup And General Maintenance
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases, e.g.
Page 162: Viruses
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet.
Page 163: Upgrading And Adding New Hardware/Software
Troubleshooting Upgrading and Adding New Hardware/Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system. • Don’t open your computer or undertake any repair or upgrade work if you are not comfortable with what you are doing.
Page 164 Troubleshooting • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. •...
Page 165: Power
Troubleshooting Power Problem Possible Cause - Solution You turned on the power Battery missing / incorrectly installed. Check the battery bay, make sure the battery is but it doesn’t work. present and seated properly (the design of the battery only allows it to go in one way). Make sure there’s nothing interfering with the battery contacts.
Page 166 Troubleshooting Problem Possible Cause - Solution A beeping sound is heard The battery power is nearly used up. Connect the AC adapter to your computer. and the low-battery indicator is on. A beep isn’t heard when The battery power is nearly used up and the volume control may be turned down. Adjust the low-battery indicator the volume control and connect the computer with the AC adapter.
Page 167: Display
Troubleshooting Display Problem Possible Cause - Solution Nothing appears on The screen saver is activated. Press any key or touch the TouchPad. screen. The system is in a power saving mode. Toggle the sleep/resume key combination, Fn + F4 (see “Function Keys and Numeric Keypad”...
Page 168 Troubleshooting Problem Possible Cause - Solution The screen is flickering, The vertical refresh rate is insufficient on your external monitor. Avoid using the or the images aren’t Simultaneous display mode. Use LCD only or monitor only. Switch to a lower resolution clear.
Page 169: Hard Disk
Troubleshooting Hard Disk Problem Possible Cause - Solution The computer takes Data saved on the hard disk drive may be lost or damaged. Operate the scan disk or disk longer during Startup. defragmenter to check for any lost or damaged data. The computer is waking up from the Hibernate mode.
Page 170: Boot Password
Troubleshooting Boot Password Problem Possible Cause - Solution You forget the boot If you forget the password, you may have to discharge the battery of the CMOS. Contact password. your service representative for help. Password Warning If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
Page 171: Audio
Troubleshooting Audio Problem Possible Cause - Solution The sound cannot be The volume might be set too low. Check the volume control in the Volume Control Panel heard or the volume is in the Windows taskbar, or use the key combination Fn + F5 and F6 (see “Function Keys very low.
Page 172: Cd Device
Troubleshooting CD Device Problem Possible Cause - Solution The compact disc cannot The compact disc is dirty. Clean it with a CD-ROM cleaner kit. be read. The compact disc tray The compact disc is not correctly placed in the tray. Gently try to remove the disc using the will not open when there eject hole (see “Loading Discs”...
Page 173: Pc Card
Troubleshooting PC Card Problem Possible Cause - Solution The system cannot The PC Card is not inserted into the socket or inserted incorrectly. Remove the card and recognize the PC Card. re-insert it aligning the PC Card with the slot. Push the card in until it locks into place. The PC Card or card driver is not compatible with the computer.
Page 174: Keyboard And Mouse
Troubleshooting Keyboard and Mouse Problem Possible Cause - Solution Unwelcome numbers For Model A only - If the LED is lit, then Number Lock is turned ON. Press and release appear when typing. the Fn + NumLk key combination. I have installed a new You have not installed the driver to enable any extra functions.
Page 175: Printer
Troubleshooting Printer Problem Possible Cause - Solution The printer cannot be The printer is not turned on, is not correctly connected to the computer, or has an internal added to the system or problem. Make sure the printer is on. Check all connections and cables and then try to will not work.
Page 176: Operation
Troubleshooting Operation Problem Possible Cause - Solution The system freezes or The system’s power saving features have timed-out. Use the AC adapter, press the sleep the screen goes dark. (Fn + F4) key combination, or press the power button if no LEDs are lit. A software conflict made the system “crash”.
Page 177: Wireless Lan & Bluetooth Modules
Troubleshooting Wireless LAN & Bluetooth Modules Problem Possible Cause - Solution The Wireless LAN or The ON/OFF switch has not been switched ON. Make sure you have set the ON/OFF Bluetooth module cannot switch to ON in order to enable the module (see “Wireless LAN &...
Page 178: Driver Installation
Troubleshooting Driver Installation Problem Possible Cause - Solution There is a problem You have enabled Windows XP Multi Language Options. Make sure that you do not installing the Audio enable any Multi Language Options when installing the drivers in Windows XP. drivers in Windows XP.
Page 179: Hyper-Threading Notes
Troubleshooting Hyper-Threading Notes You can enable (the default setting is disabled) Hyper-Threading from the Advanced Menu in the BIOS (see “Hyper-Threading (Advanced Menu>Advanced Chipset Control)” on page 5 - 10). Hyper-Thread- ing is only supported in computers with a processor with Hyper-Threading Technology. If you do not have a processor with Hyper-Threading Technology, this menu option will not appear.
Page 180 Troubleshooting 8 - 22...
Page 181: Model A Specifications
Appendix A: Model A Specifications Feature Specification Processor Types Intel Pentium® 4 Processor (478-pin) FC-PGA2 Package µ 0.13) 0.13 Micron Process Technology, 512KB On-die L2 Cache & 800MHz Front Side Bus - 2.4 ~ 3.2 GHz Intel Pentium® 4 Processor (478-pin) FC-PGA2 Package µ...
Page 182: Display
Feature Specification Display ATI Mobility Radeon 9600 PRO (M10), AGP™ 8X 2D/3D graphics engine Advanced HW accelerator for DVD playback Fully DirectX 9 compliant notebook GPU 128-bit memory interface External memory up to 128MB DDR SGRAM On Board Dual-view display monitor Device Bay Options Bay One: Bay Two:...
Page 183: Audio
Feature Specification Audio AC'97 compliant interface Built-in microphone 3D stereo enhanced sound system 2 Built-in speakers Compatible Sound-Blaster PRO™ S/PDIF Digital output (5.1 CH) Interface Two USB 2.0 ports One headphone-out jack One Mini-IEEE 1394 port One microphone-in jack One S-Video out port for TV output One RJ-11 jack for modem One serial port One RJ-45 jack for LAN...
Page 184: Power
Feature Specification Power Full Range AC adapter One removable Smart Li-Ion battery AC Input: 100~240V, 50~60Hz DC Output: 20V, 6.0A, 120W Indicator LED indicators (Power On/ AC-In/ Suspend, Battery Charging/Battery Full, E-Mail, HDD, Num Lock, Caps Lock, Scroll Lock) Environmental Spec Temperature Relative Humidity °...
Page 185: Model B Specifications
Appendix B: Model B Specifications Feature Specification Processor Types Intel Pentium® 4 Processor (478-pin) FC-PGA2 Package µ 0.13) 0.13 Micron Process Technology, 512KB On-die L2 Cache & 800MHz Front Side Bus - 2.4 ~ 3.2 GHz Mobile Intel Pentium® 4 (Portability) Processor (478-pin) FC-PGA2 Package µ...
Page 186: Display
Feature Specification Display ATI Mobility Radeon 9600 PRO (M10), Ultra AGP™ 8X 2D/3D graphics engine Advanced HW accelerator for DVD playback Fully DirectX 9 compliant notebook GPU 128-bit memory interface External memory 128MB DDR SGRAM On Board Dual-view display monitor Device Bay Options Bay One: Bay Two:...
Page 187: Interface
Feature Specification Audio AC'97 compliant interface Built-in microphone 3D stereo enhanced sound system 4 Built-in speakers Compatible Sound-Blaster PRO™ Built-in sub woofer (factory option) S/PDIF Digital output (5.1 CH) Interface Two USB 2.0 Ports One headphone-out jack One Mini-IEEE 1394 Port One microphone-in jack One S-Video out port for TV output One RJ-11 jack for modem...
Page 188: Power Management
Feature Specification Power Management Supports ACPI v1.0b Supports Battery low suspend Supports Standby mode Supports resume from modem ring Supports Hibernate mode Power Full Range AC adapter One removable Smart Li-Ion battery AC Input: 100~240V, 50~60Hz DC Output: 20V, 6.0A, 120W Indicator LED indicators (Power On/ AC-In/ Suspend, Battery Charging/ Battery Full, E-Mail, HDD, Num Lock, Caps Lock, Scroll Lock)

This manual is also suitable for:

D470v impressa

EUROCOM D400V IMPRESSA User Manual

Preface

Introduction

Using the Computer Overview

Advanced Controls

Drivers & Utilities

Drivers & Utilities

BIOS Utilities

Upgrading the Computer

Upgrading the Computer

Optional Modules

Troubleshooting

Model a Specifications

Model B Specifications

Quick Links

Chapters

Need help?

Questions and answers

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Summary of Contents for EUROCOM D400V IMPRESSA