Interconnect Module Troubleshooting - HP BL260c - ProLiant - G5 Troubleshooting Manual

Interconnect module troubleshooting

Interconnect modules, including switches, pass-throughs, and aggregation modules, interact with the
enclosure for management, power, and cooling. This section describes how to diagnose problems that
occur during the interaction between interconnect modules and the enclosure.
For specific interconnect module troubleshooting procedures, see the component documentation.
For specific component LED definitions and component identification, see "Component identification (on
page 72)."
Symptoms: Interconnect module errors
Symptom
The Insight Display reports error
on suspect interconnect module.
An interconnect module does
not power up.
An interconnect port not
functioning properly.
Procedures: Interconnect module errors
CAUTION:
avoid possible data loss, always secure permission before powering down an enclosure.
CAUTION:
Display shows a firmware update in progress. During this activity, the Insight Display displays
the Firmware Update screen with the Lock icon and the firmware update progress bar.
Step
Step 1
Step 2
Initial step
—
Interconnect modules are always
powered up. However, if a port is
unused or would present a
configuration error, the port is
disabled by the Onboard
Administrator.
Some troubleshooting procedures require powering down an entire enclosure. To
To avoid data loss, do not remove an Onboard Administrator when the Insight
Interconnect module errors action and verification
Action
Examine the interconnect module status on the Insight Display Health summary screen.
Verification
If the Insight Display Health Summary screen status is yellow or red, then perform all
procedures suggested by the Insight Display.
If the Insight Display Health Summary screen status is black, then continue to the next
step.
Action
Reseat the interconnect module.
Verification
If the interconnect module health LED is green, then the repair is complete.
If the interconnect module health LED remains off, then continue to the next step.
Required steps
To correct the issue, follow the Insight
Display steps.
Begin with step 1.
For troubleshooting information, see
the interconnect module
documentation.
Enclosure troubleshooting 50