HP BL260c - ProLiant - G5 Troubleshooting Manual page 64

Step
Step 1
Step 2
Step 3
Step 4
Procedures: KVM Linux troubleshooting
CAUTION:
avoid possible data loss, always secure permission before powering down an enclosure.
KVM module troubleshooting action and verification
Action
Be sure the KVM module is fully connected by removing and reconnecting the KVM
module.
Verification
If the KVM Menu appears at the bottom of the Insight Display Main Menu, then the
repair is complete.
If the KVM Menu does not appear at the bottom of the Insight Display Main Menu, then
continue to the next step.
Action
Be sure the Onboard Administrator is connected fully by removing and reinstalling the
Onboard Administrator.
Verification
If the KVM Menu appears at the bottom of the Insight Display Main Menu, then the
repair is complete.
If the KVM Menu does not appear at the bottom of the Insight Display Main Menu, then
continue to the next step.
Action
Remove the KVM module and replace it with a known-working KVM module.
Verification
If the KVM Menu appears at the bottom of the Insight Display Main Menu, then the
repair is complete.
If the KVM Menu does not appear at the bottom of the Insight Display Main Menu, then
continue to the next step.
Action
Remove the Onboard Administrator and install a known-working Onboard
Administrator.
If the KVM Menu appears at the bottom of the Insight Display Main Menu, then replace
the original Onboard Administrator:
1 Save the enclosure configuration.
2 Remove the original Onboard Administrator.
3 Install a known-working Onboard Administrator.
4 Update the enclosure configuration with the information saved previously.
The repair is complete.
If the KVM Menu does not appear at the bottom of the Insight Display Main Menu, then
contact an authorized service provider to complete the midplane assembly replacement
(on page 69).
Some troubleshooting procedures require powering down an entire enclosure. To
Enclosure troubleshooting 64