Troubleshooting - HP StorageWorks Reference Manual

Tape Drive Installation and Replacement

Troubleshooting

Use the following information to help solve problems that may develop while
installing or replacing a tape drive.
Table 2: Tape drive installation troubleshooting
Problem
Random data errors detected
on tape drive
SCSI ID conflict detected
Enclosure won't slide into rack
42
Cause
For installations with one tape
drive on a SCSI bus, that drive
may not be connected to SCSI
port nearest the terminator.
For installations with two tape
drives on one SCSI bus, both
drives may be set to the same
SCSI ID.
Top cover not fully engaged
Rail alignment problems
Solution
Verify that tape drive is
connected to the SCSI port
nearest the terminator at the
end of the internal SCSI cable.
Refer to Two drives on two SCSI
buses, page 34.
Verify:
each tape drives have
unique SCSI ID settings,
refer to Setting SCSI
page 25
both tape drives have SCSI
ID cables installed
correctly, refer to
Make sure that all pins in the
cover are engaged in their
respective slots in the sides of
the unit. Make sure the latch is
fully closed and is flush with the
top of the cover.
Make sure the rails are installed
in the corresponding holes in
the front and back vertical
mounting bars in the rack. It is
important that the unit be
horizontal front-to-back and
side-to-side.
1U Rackmount Tape Enclosure Reference Guide
IDs,
Figure 30.