Ribbon Problems - Brady BBP81 User Manual

96 Troubleshooting

Ribbon Problems

Ribbon Problems

Table 19
recommended solutions.
Problem
Broken or melted
ribbon
The printer does not
detect when the
ribbon runs out.
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on
even though ribbon is
loaded correctly.
Y882746
identifies problems that may occur with ribbon, the possible causes, and the
Table 19 • Ribbon Problems
Possible Cause
Darkness setting too high.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
The printer was not calibrated
for the label and ribbon being
used.
BBP81 User Manual
Recommended Solution
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
Calibrate the printer, this time using ribbon, or
load printer defaults. See
Ribbon Sensor Sensitivity on page
Perform the calibration procedure in
Media and Ribbon Sensor Sensitivity on page
Calibrate Media and
55.
Calibrate
55.
5/13/08