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If you do not succeed in solving the problem using the diagnostics utility please contact either Telkom's or
Sizwe's router helpdesk – please see contact details and operating hours below.
Note that both Telkom and Sizwe support personnel will request that you run the diagnostic test and relay
the results back to them as the first step in the troubleshooting process, so please have this information
handy.
Contact Telkom ADSL support
Telephone:
Operating hours:
Contact SizweBroadband
Telephone:
Website:
Operating hours:
Chapter 5: Troubleshooting and Contact Information
0800 375 375
24hrs – 7 days a week
0860 110 041
www.sizwebroadband.co.za
8:00am to 17:00pm (work days only)
Billion 800VGT Router
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