Chapter 6 Troubleshooting - NETGEAR ProSafe WNAP320 Reference Manual

Troubleshooting
6.
This chapter provides information about troubleshooting your ProSafe Wireless-N Access Point
WNAP320. After each problem description, instructions are given to help you diagnose and
solve the problem. For the common problems listed, go to the section indicated.
• Is the wireless access point on?
Go to Basic Functioning
• Have I connected the wireless access point correctly?
Go to Basic Functioning
• I cannot access the Internet or the LAN.
Go to You Cannot Access the Internet or the LAN from a Wireless-Capable Computer
page 99.
• I cannot access the wireless access point from a browser.
Go to You Cannot Configure the Wireless Access Point from a Browser
• A time-out occurs.
Go to When You Enter a URL or IP Address a Time-Out Error Occurs
• I cannot remember the wireless access point's configuration password.
Go to Change the Administrator Password
• I want to clear the configuration and start over again.
Go to Restore the Wireless Access Point to the Factory Default Settings
• The date or time is not correct.
Go to Problems with Date and Time
The wireless access point provides a packet capture tool that enables you to perform
problem diagnoses. For information about how to use this tool, go to
Tool on page 103.
on page 98.
on page 98.
on page 64.
on page 103.
on page 100.
on page 101.
on page 62.
Use the Packet Capture
Chapter 6. Troubleshooting
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