Chapter 6 Troubleshooting - NETGEAR WAC104 User Manual

802.11ac wireless access point
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6
Troubleshooting
This chapter provides information to help you diagnose and solve problems that you
might experience with the AP. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.
The chapter contains the following sections:
• Quick tips for troubleshooting
• Troubleshoot with the LEDs
• Troubleshoot the WiFi connectivity
• Troubleshoot Internet browsing
• You cannot log in to the AP's local browser UI
• Changes are not saved
• Troubleshoot your network using the ping utility
IMPORTANT: The AP provides WiFi and LAN connectivity but is a bridge and not a
router. Therefore, do not connect the AP directly to your DSL or cable modem. You
must connect the AP to a router or, if your network includes a DHCP server, to a switch
or hub that is connected to the DHCP server. (For more information, see Set up and
connect the AP to your router on page 17.)
Note: In this chapter, we refer to the access point as the AP.
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