Lucent Technologies MERLIN LEGEND Release 6.0 Maintenance And Troubleshooting Manual page 30

MERLIN LEGEND Communications System Release 6.0
Maintenance and Troubleshooting 555-660-140
Introduction
Using SPM
Dialing the System Operator
If you do not know the remote access trunk number, dial the number for the
customer's system. To dial the operator, follow the steps below.
Start SPM. When the Welcome message appears, press any key.
! 
Enter the command to put the modem in originate mode (this
! 
command varies depending on the type of modem you are using).
Pick up the handset on the T/R telephone and dial the customer's
! 
system operator (the Listed Directory Number for the customer's
system).
When the attendant answers the call, explain what you are doing
! 
and ask for any passwords you may need; then ask the operator to
transfer you to the modem by pressing the Transfer button and then
dialing
NOTES:
1. If the password is not known, check the System Information
2. You can change the password without knowing the old
When you hear the modem tone, hang up.
! 
If nothing appears on the SPM screen, press
! 
Enter the password.
! 
When the
). The SPM main menu appears, and you are ready to proceed
with remote maintenance.
.
Report or ask to speak with the system manager.
password only when you perform on-site maintenance through
the ADMIN jack.
: prompt appears, type the password (do not press
Issue 1
February 1998
Page 1-10
.