MERLIN LEGEND Communications System Release 6.0
MERLIN LEGEND Communications System Release 6.0
Maintenance and Troubleshooting 555-660-140
Maintenance and Troubleshooting
Introduction
Equipment
Introduction
1
The purpose of maintenance is to detect, report, and clear problems quickly and
with minimal disruption of service. The system attempts to isolate each problem
to a single replaceable unit, whenever possible, by running automatic tests. In
networked systems (Release 6.0 and later, Hybrid/PBX mode), many problems
are caused by programming errors rather than by malfunctioning hardware.
Errors that the system cannot automatically correct are usually recorded in error
logs. Most troubleshooting relies on checking the error logs and interpreting
them, using Table 2–2, page 2–7.
Equipment
To perform maintenance, you need a maintenance terminal and some additional
tools, all of which are defined below.
Maintenance Terminal
Whether you perform on-site or remote maintenance, you need a maintenance
terminal:
For on-site maintenance, you can use either an MLX-20L system
programming console or a PC with System Programming and
Maintenance (SPM) software.
For remote maintenance, you must use a PC with SPM software.
Issue 1
Issue
February 1998
February 199
Page 1-1
1
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