Lucent Technologies MERLIN LEGEND Release 6.0 Maintenance And Troubleshooting Manual page 270

MERLIN LEGEND Communications System Release 6.0
Maintenance and Troubleshooting 555-660-140
Central Office and Network Problems
Troubleshooting Guidelines and Preparation
circumstances, you may be charged for consultation with Helpline personnel.
Contact your Lucent Technologies representative or authorized dealer, if you
have any questions concerning consultation charges.
The troubleshooting instructions in this chapter provide information about
reviewing current programming on your local system. You can find out about
current programming in the following three ways:
System Forms. Review the filled-out system form that includes
the programming information you need. This method requires that
forms be available and up-to-date.
System Reports. Appendix B of Network Reference , "Sample
Reports," includes samples of reports that you may require when
troubleshooting network problems, along with the menu options
for selecting each report. To see a report, select the
on the System Programming menu and then choose a report. The
Feature Reference , Appendix F, includes samples of all system
reports.
System Programming. Many of the system programming
procedures that you may need to perform are summarized in
Chapter 5, "System Management" of Network Reference . System
Programming includes instructions for accessing system
programming by using the MLX-20L console or SPM software on
a personal computer. The troubleshooting instructions also cite
procedures from System Programming .
The next topic provides specific information to help you review non-local
extension ranges, patterns, and routing on your system. This information is
required for several of the troubleshooting procedures in this chapter.
Reviewing the Non-Local Dial Plan and
Routing
Some of the troubleshooting steps in this chapter require that you review the
extension ranges programmed in the non-local dial plan and/or the routing for
network calls. Use one of the following three methods to do this:
Issue 1
February 1998
Page 5-42
option