MERLIN LEGEND Communications System Release 6.0
Maintenance and Troubleshooting 555-660-140
Central Office and Network Problems
Call to Non-Local Extension: Warble Tone (Error Tone)
is not, you have solved the problem. If it is included, check all tandem switches
to ensure that the extension is in their non-local dial plans. To add the extension
to the non-local dial plan, consult the coordinating system manager and see
"Non-Local Dial Plan Numbering" in Chapter 5 of Network Reference, or
"System Renumbering" in Chapter 3 of System Programming . If it is included in
all programmed extension ranges, proceed to Possible Cause 2.
Possible Cause 2: The remote system rejects the dialed number on an all PRI
network route.
What to do: Check that the number that arrived is in the non-local dial plan. If
the number is in the non-local dial plan, verify that it is a valid extension number
for a station, adjunct, calling group, Listed Directory Number (LDN), Remote
Access, Dial 0, or ARS.
Possible Cause 3: The pattern does not have pools assigned to any routes.
What to do: Verify that the correct pattern is assigned to the range. If the
pattern is correct, assign the pools to the routes.
Possible Cause 4: The FRL assigned to the extension may not permit the call
on any of the routes included in the pattern for the call.
What to do: Look at the system form for the caller's extension. Depending on
the type of extension (analog multiline, MLX, digital or analog data, operator,
and so on) the extension form varies. You can see a report that lists all
extension FRLs by choosing the
menu, then selecting
choosing
For the call to go through, the extension FRL must be equal to or greater than at
least one of the route FRLs for the pattern that is programmed to reach the
destination extension range.
If it is appropriate to change the extension FRL, see "ARS
Restriction Levels for Extensions" in Chapter 4 of System
Programming.
option on the System Programming
. You can see programmed route FRLs by
from the same menu.
Issue 1
February 1998
Page 5-53
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