AT&T MERLIN LEGEND Release 3.1 Maintenance And Troubleshooting Manual page 174

800 NI-BRI Module Problems
Table 4–7 Continued
Result Description
Code
MERLIN LEGEND
administration
error and/or CO
provisioning error
on that facility
No administration
or incorrect
administration on
that facility
4–84
Control Unit Problems
Corrective Action
Check that the facility is administered with the DN provided
by the CO. If the DN was not administered properly, correct it
and rerun the test. If the error persists, perform the
appropriate set of tests (voice only, data only, or voice and
data) and record the results before contacting the LEC:
Outgoing Voice Call Test
Incoming Voice Call Test
and/or
Outgoing Data Call Test
Incoming Data Call Test
Possible causes for this error are:
Incorrect DN
(Error identified at Incoming Voice/Data Call Test, Step 2)
Incoming calls fail.
Any of the causes listed for CO-V and CO-D
Check that the facility is administered with the SPID and DN
provided by the CO. If the SPID and DN were not
administered properly, correct them and rerun the test. If an
error persists, perform the appropriate set of tests (voice only,
data only, or voice and data) and record the results before
contacting the LEC:
Outgoing Voice Call Test
Incoming Voice Call Test
or
Outgoing Data Call Test
Incoming Data Call Test
Possible causes for this error are:
Incorrect SPID
(Error identified at Outgoing Voice Call Test, Step 3;
Incoming Voice Call Test, Step 2; Outgoing Data Call
Test, Step 2; and/or Incoming Data Call Test, Step 2)
Both outgoing and incoming calls fail.
Incorrect DN
(Error identified at Incoming Voice/Data Call Test, Step 2)
Incoming calls fail.
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