Customer Support Information
Abuse, misuse, or negligent acts or omissions of the customer and
persons under the customer's control
Acts of third parties and acts of God
AT&T'S OBLIGATION TO REPAIR, REPLACE, OR REFUND AS SET FORTH
ABOVE IS YOUR EXCLUSIVE REMEDY.
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES,
SUPPLIERS, AND AUTHORIZED RESELLERS MAKE NO WARRANTIES,
EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
Limitation of Liability
Except as provided below, the liability of AT&T and its affiliates and
suppliers for any claims, losses, damages, or expenses from any cause
whatsoever (including acts or omissions of third parties), regardless of the
form of action, whether in contract, tort, or otherwise, shall not exceed the
lesser of: (1) the direct damages proven; or (2) the repair cost,
replacement cost, license fee, annual rental charge, or purchase price, as
the case may be, of the equipment that gives rise to the claim. Except as
provided below, AT&T and its affiliates and suppliers shall not be liable for
any incidental, special, reliance, consequential, or indirect loss or damage
incurred in connection with the equipment. As used in this paragraph,
consequential damages include, but are not limited to, the following: lost
profits, lost revenues, and losses arising out of unauthorized use (or
charges for such use) of common carrier telecommunications services or
facilities accessed through or connected to the equipment. For personal
injury caused by AT&T's negligence, AT&T's liability shall be limited to
proven damages to person. No action or proceeding against AT&T or
its affiliates or suppliers may be commenced more than twenty-four
(24) months after the cause of action accrues. THIS PARAGRAPH
SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.
Maintenance and Troubleshooting
A–29
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