Voicemail Email Operation - Avaya IP Office Installation Manual

2.5.3 Voicemail Email Operation

2.5.3.1 User and Group Configuration
The email address for each user and hunt group is set through the IP Office configuration.
· Voicemail Email: Default = Blank (No voicemail email features)
This field is used to set the user or group email address used by the voicemail server for voicemail email
operation. When an address is entered, the additional Voicemail Email control below are selectable to configure
the type of voicemail email service that should be provided.
· Use of voicemail email requires the voicemail pro server to have been configured to use either a local MAPI
email client or an SMTP email server account. See
· The use of voicemail email for the sending (automatic or manual) of email messages with wav files
attached should be considered with care. A one-minute message creates a 1MB .wav file.
· Voicemail Email Default = Off
If an email address is entered for the user or group, the following options become selectable. These control the
mode of automatic voicemail email operation provided by the voicemail server whenever the voicemail mailbox
receives a new voicemail message.
· Users can change their voicemail email mode using visual voice. If the voicemail server is set to IP
Office mode, user can also change their voicemail email mode through the telephone prompts. The
ability to change the voicemail email mode can also be provided in a call flow using a Personal
Options Menu action or a Generic action.
· If the voicemail server is set to IP Office mode, users can manually forward a message to email.
· Off
If off, none of the options below are used for automatic voicemail email. Users can also select this mode
by dialing *03 from their extension.
· Copy
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a copy of
the message is attached to an email and sent to the email address. There is no mailbox synchronization
between the email and voicemail mailboxes. For example reading and deletion of the email message does
not affect the message in the voicemail mailbox or the message waiting indication provided for that new
message.
Voicemail Pro Installation
IP Office
Voicemail Email Installation .
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EN-S Issue 01b (20 June 2011)