Session Licensing and License Upgrade
Procedures
AltiSupervisor requires an AltiSupervisor session license to be installed at
the AltiWare/ACM system. Concurrent login session is governed by the
AltiSupervisor session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare.../About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
Installation and Setup
Pre-Installation Checklist
Before installing AltiSupervisor, please review the following checklist:
•
Make sure that AltiWare OE/ACC or AltiContact Manager 5.0A has
been installed on the server system.
•
Make sure that TCP/IP is enabled on both machines.
•
Make sure the client is able to connect to the server on the network.
•
Local administrator rights are required to install AltiView and
AltiSupervisor.
•
Make sure License has been installed and activated.
Installing AltiSupervisor on a Client System
After completing the pre-installation checklist, proceed as follows on the
client machine:
1.
Exit any/all Windows applications.
2.
Insert the 5.0A Client CD into the CD ROM drive.
3.
Run the Setup program under AltiSupervisor\ and follow the step-by-
step installation instructions as they appear on the screen.
AltiSupervisor Manual
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