Session Licensing And License Upgrade Procedures; Pre-Installation Checklist; Installing Altisupervisor On A Client System - Altigen AltiSupervisor Manual

For altiware open edition (oe)/altiserv contact center (acc) release 5.0a and alticontact manager (acm) release 5.0a
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Session Licensing and License Upgrade
Procedures
AltiSupervisor requires an AltiSupervisor session license to be installed at
the AltiWare/ACM system. Concurrent login session is governed by the
AltiSupervisor session license.
You can verify the licenses when you run AltiAdmin/ACM Admin by
selecting About AltiWare.../About ACM Admin... on the Help menu,
then clicking the License Information button to view a window that
displays licenses and session information.
Installation and Setup

Pre-Installation Checklist

Before installing AltiSupervisor, please review the following checklist:
Make sure that AltiWare OE/ACC or AltiContact Manager 5.0A has
been installed on the server system.
Make sure that TCP/IP is enabled on both machines.
Make sure the client is able to connect to the server on the network.
Local administrator rights are required to install AltiView and
AltiSupervisor.
Make sure License has been installed and activated.

Installing AltiSupervisor on a Client System

After completing the pre-installation checklist, proceed as follows on the
client machine:
1.
Exit any/all Windows applications.
2.
Insert the 5.0A Client CD into the CD ROM drive.
3.
Run the Setup program under AltiSupervisor\ and follow the step-by-
step installation instructions as they appear on the screen.
AltiSupervisor Manual
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Altisupervisor 5.0a

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