Altigen AltiSupervisor 5.0A Manuals

Manuals and User Guides for Altigen AltiSupervisor 5.0A. We have 1 Altigen AltiSupervisor 5.0A manual available for free PDF download: Manual

Altigen AltiSupervisor 5.0A Manual

Altigen AltiSupervisor 5.0A Manual (34 pages)

for AltiWare Open Edition (OE)/AltiServ Contact Center (ACC) Release 5.0A and AltiContact Manager (ACM) Release 5.0A

Brand: Altigen | Category: Software | Size: 0 MB

Table of Contents

Table of Contents
3
Warranty

5
Hapter

7
- Overview
  
  7
  - New in Version 5.0A
    7
- Installation
  
  8
CHAPTER 2 Getting Started

13
Hapter

13
- Logging in
  13
- Hiding or Exiting Altisupervisor
  15
  - Using the Windows Tray Phone Icon
    15
  - Resizing the Display
    16
  - Error Messages
    17
  - Hapter
    19
- Reconnecting to Altisupervisor
  15
- Using Altisupervisor
  
  19
  - Logging in
    19
  - Viewing Group Statistics
    21
  - Viewing Agent Statistics
    23
  - Viewing Agent Current Status
    24
  - Monitoring-Listening in and Barging in
    25
  - Recording Calls
    26
  - Forced Agent Login/Logout/Unstaffed
    28
  - Viewing the Queues
    29
Index

33

Advertisement

Advertisement

Related Products

Altigen Categories

Software IP Phone Telephone Accessories

Telephone

Telephone Conference System

More Altigen Manuals