Altigen AltiSupervisor Manual page 34

Index
recording calls 20
redirect call from queue 23
Ringback state 10
ringing 10
S
screen pop 9
session licensing 3
Set Text Color button 24
status, agent 19
system requirements 2
U
uninstall 4
uninterruptible power supply
(UPS) 15
unstaffed 22
upgrade 3
UPS (uninterruptible power
supply) 15
V
viewing agent status 19
viewing queues 23
voice mail state 10
W
warranty iii
how to get service iii
Windows tray 9
workgroup
queues 23
28 AltiSupervisor Manual