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Record Type
You can select the type of speech coding method to be used when recording
conversations:
•
ADPCM - (recommended) Adaptive Differential Pulse Code
Modulation, allows an analog voice conversation to be carried within
a 32-Kbps digital channel, encodes voice signals in half the space
PCM allows.
•
PCM - Pulse Code Modulation, the most common method of encoding
an analog voice signal into a digital bit stream; the amplitude of the
voice conversation is sampled, then conded into a binary number,
which can then be switched, transmitted and stored digitally.
Voice Mail Play Options
You can choose to play your messages on your phone set, or play them on
your sound card and speakers. If you choose to play them on your sound
card, you have another choice: you can choose to play the message as it
downloads, or to download it completely and play it on an external media
player.
Screen Pop, Audio Beep, and Auto Close
Select the Screen Pop check box if you want an AltiClient window to pop
up on your screen when you have a call. You can then click a call to take it
or perform other AltiClient actions. For AltiClient to pop up, you cannot
have closed the application entirely, but it can be minimized.
Note: The Screen Pop and Audio Beep selections on this screen differ
from the Alert option you can select in the Advanced window,
which alerts you when a call goes into your workgroup's queue.
See "Advanced Options for Web-based and Workgroup Calls" on
page 54 for details.
Select the Auto Close check box to have AltiClient close the pop up
window once you have finished with the call.
Accessing Databases
AltiClient can access phone numbers from your Microsoft Outlook,
Outlook Express, ACT!, or GoldMine® database. During installation, the
install program reads which applications you have installed on your PC.
AltiClient Manual
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