Altigen AltiContent Manual page 33

Figure 7. Confirming call transfers
At any time before or after the person you're transferring to answers
the phone, you can cancel the transfer by clicking the Cancel button
or by closing the dialog box.
If the transfer is cancelled, AltiAgent reconnects the call to your
extension. The call is also reconnected if the third party doesn't
answer.
Sending Calls to Voice Mail
While connected to a call, click To Voice Mail on the main window. When
the dial pad appears, choose the extension number you want to send the call
to, then click OK.
You can also transfer a call to voice mail before you answer it.
Transferring to Attendant
While connected to a call, click To Attendant on the main window. Select
the operator or an Auto Attendant to transfer to using the drop-down list.
You can also transfer a call to an Attendant before you answer it
Figure 8. Transfer to Auto Attendant
.
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