Voice Over Ip Trunk Call Support; Supported Features - Altigen AltiServ User Manual

Voice Over IP Trunk Call Support

If your system is set up with Voice Over IP, you can use the following
trunk-related AltiServ features during IP trunk call sessions.

Supported Features

The following features are supported while dialing through IP trunks:
• Incoming and Outgoing Trunk Calls - you must dial the IP trunk
access code to make outgoing calls via an IP trunk.
• Call Transfer To and From IP Trunk (Blind and Supervised) -
you must dial the IP trunk access code and all necessary prefixes to
transfer calls via an IP trunk.
• One Number Access - when entering "outcall" numbers via
AltiReach or AltiAdmin, you must add the IP Trunk Access
number. For example, if you want AltiServ to dial the extension 300
at a remote AltiServ where the location ID (Dialed Digits) is 1 and
the IP trunk access code is 8, you must enter 81300 as the outcall
number.
• Message Notification
• Reminder Calls
• Multi-Location Conferencing
• Call Park
• Call Waiting
• Call Forwarding
• Automatic Call Distribution
• Auto Attendant
• System CallBack over IP Trunk
• Calling Out from Voice Mail
• Zoomerang - allows the caller to leave a different extension
number as the callback number. If the callback number of a call
from another AltiServ is available and automatically captured,
AltiServ only announces the extension number but connects to the
correct remote AltiServ.
Voice Over IP Trunk Call Support
AltiServ User Guide 11