Altigen AltiServ User Manual page 30

Using AltiMail Voice Messaging
Disposing of the Messages
After or while listening to a new or saved message, you have the following
options. Press...
• 1 to delete
• 2 to replay
• 3 to save
• 4 to forward a copy of the message with an introduction
• 5 to call the sender.
This is the Zoomerang feature described on page 35. Press *** to
disconnect from the call and return to AltiMail.
The sender's caller ID information is automatically captured by the
AltiServ if the caller is an internal user or an outside caller who has
either a publicly listed number or has entered their callback number in
the delivery options menu after leaving the message. But if the caller
ID is not available, you can still use the Zoomerang feature by manu-
ally dialing the number.
When using Zoomerang with Cellular or PCS phones, see the discus-
sion in the next subsection.
• 6 to reply to the message
• 7 to rewind (during message playback)
• 9 to fast forward (during message playback)
• # to skip
• (To listen to a skipped message, press 1 again at the Main Menu.)
See your System Administrator to activate or deactivate the
announcement of time and date for each message before
playing the message content. The time stamp can be skipped
by pressing 9 during playback.
About Outcalls to Cellular or PCS Phone Numbers
When an outcall is made by the system (for One-Number-Access, Message
Notification, Zoomerang, Call Forwarding, etc.), to a cellular or PCS
phone, it may ring the phone once but not necessarily present the call and
make a connection. This will happen if the ringback tone played by the
cellular service provider does not confirm to standard ringback tones. To
work around this problem, instruct users to append a few commas (,) to the
outcall (cellular) number when entering it. One comma provides a one
second pause.
26 AltiServ User Guide