To use the System Callback feature:
1.
Call the AltiServ system you want to call you back.
2.
Using the Auto Attendant, select the System Callback option.
3.
When prompted, enter your extension number and password.
4.
Enter the number for AltiServ to call you back and press # at the end
of the number. When you enter the number, it should be exactly as
AltiServ will dial it back; enter a 1 and the area code if it is a long
distance number or 011 and the country code if it is an international
number. You do not need to enter an outside line access digit (e.g. 9).
5.
Hang up. AltiServ will call you back at the number you specified.
6.
When prompted, enter your password. At successful login, you are
connected to the Auto Attendant.
Dialing a Remote AltiServ
Calling a Remote Extension Directly over IP
To call a remote extension directly over IP:
1.
Dial the IP trunk access code (e.g. 8).
2.
Dial the destination ID (e.g. 1), if applicable.
3.
Dial the destination extension number (e.g. 101).
Calling Remote Auto Attendant or Operator
If the remote system is configured to connect incoming calls to an operator
or Auto Attendant (and not to a person's or workgroup extension), you can
connect with the operator or Auto Attendant as follows:
1.
Dial the IP trunk access code (e.g. 8).
2.
Dial the destination ID (e.g. 1), if applicable.
Dialing a Remote AltiServ
AltiServ User Guide 9