Cisco CP-7970G Administration Manual page 8

Contents
Providing Information to Users Via a Website
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A P P E N D I X
Feature Support by Protocol for the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and
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Supporting International Users
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A P P E N D I X
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
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Verifying DHCP Settings
Checking Static IP Address Settings
Verifying Voice VLAN Configuration
Verifying that the Phones Have Not Been Intentionally Reset
Eliminating DNS or Other Connectivity Errors
Checking Power Connection
Troubleshooting Cisco Unified IP Phone Security
General Troubleshooting Tips
General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module
Resetting or Restoring the Cisco Unified IP Phone
Performing a Basic Reset
Performing a Factory Reset
Using the Quality Report Tool
Monitoring the Voice Quality of Calls
Using Voice Quality Metrics
Troubleshooting Tips
Where to Go for More Troubleshooting Information
Cleaning the Cisco Unified IP Phone
How Users Obtain Support for the Cisco Unified IP Phone
Giving Users Access to the User Options Web Pages
How Users Access the Online Help System on the Phone
How Users Get Copies of Cisco Unified IP Phone Manuals
Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only)
How Users Subscribe to Services and Configure Phone Features
How Users Access a Voice-Messaging System
How Users Configure Personal Directory Entries
Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer
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Adding Language Overlays to Phone Buttons
Installing the Cisco Unified Communications Manager Locale Installer
Support for International Call Logging
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