Cisco CP-7970G Administration Manual page 129

Chapter 5 Configuring Features, Templates, Services, and Users
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature
Busy Lamp Field (BLF) Allows a user to monitor the call state of a directory
Busy Lamp Field (BLF)
Pickup
Call Back
Call Chaperone
Call display restrictions Determines the information that will display for
OL-23092-01
Description
number associated with a speed-dial button, call
log, or directory listing on the phone.
Provides enhancements to BLF speed dial. Allows
you to configure a directory number (DN) that a
user can monitor for incoming calls. When the DN
receives an incoming call, the system alerts the
monitoring user, who can then pick up the call.
Provides users with an audio and visual alert on the
phone when a busy or unavailable party becomes
available.
Allows an authorized Chaperone user to supervise
and record a call.
The Call Chaperone user intercepts and answers
the call from the calling party, manually creates a
conference to the called party, and remains on the
conference to supervise and record the call. Cisco
Unified IP Phones that have the Call Chaperone
feature configured on them have a Record softkey.
The Call Chaperone user presses the Record
softkey to record a call.
For chaperoned calls, an announcement is played
or spoken by one of the participants at the start of
the call. An announcement alerts later participants
that the call is being recorded.
The Call Chaperone feature is supported only with
External Call Control, which allows Cisco Unified
Communications Manager to route audio and video
calls to a route server that hosts routing rules.
calling or connected lines, depending on the parties
who are involved in the call.
Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 8.5
Telephony Features Available for the Phone
Configuration Reference
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, Presence.
For more information, refer to the Cisco
Unified Communications Manager Feature
and Services Guide, Call Pickup.
For more information, refer to:
Cisco Unified Communications Manager
•
System Guide, Cisco Unified IP
Cisco Unified Communications Manager
•
Features and Services Guide,
For more information, refer to:
Cisco Unified Communications Manager
•
Administration Guide,
Phone Configuration.
Cisco Unified Communications Manager
•
System Guide, Understanding Route
Plans.
Cisco Unified Communications Manager
•
Features and Services Guide,
Display Restrictions.
Phones.
Call Back.
Cisco Unified IP
Call
5-5