Lexmark C750 Service Manual page 101

200 Paper jam—Tray 1
1.
Obtain the sub error code from the operator panel.
Press and hold Return and press Select to view the sub error code.
2.
Compare the sub error code to the list below and go to the appropriate service check.
Sub error code Service check
2D 1B
2D 1C
2D 11
2D 03
2D 0F
2D 02
2D 05
2D 04
2D 06
S2 or narrow media sensor obstructed
•
2D 1B—S2 sensor obstructed
•
2D 1C—Narrow media sensor obstructed
Note: See "Printer sensors" on page
Step Action and questions
1 Is sensor flag obstructed by paper debris, out of
position, or broken?
2 Perform the
Do both sensor pass the test?
3 Is the inner deflector out of place, causing sensor flag
to bind?
4 Are the sensors connectors fully seated?
5 Are connectors at J68 fully seated on the engine
board?
6 Check sensor cables.
Are the cables cut or broken?
7 Replace the S2/NMS/XPAR sensor assembly that did
not pass the test.
Is the problem solved?
"S2 or narrow media sensor obstructed" on page 2-67
"S2 sensor late" on page 2-68
"S2 or narrow media sensor made early" on page 2-68
"S2 or narrow media sensor did not break in time" on page 2-69
5-3.
"BASE SENSOR TEST" on page
Yes
Clear obstruction
and reinstall or
replace flag.
3-29. Problem solved
Install inner
deflector properly.
Go to step 5
Go to step 6
Replace the
cables.
Problem solved
Diagnostic information
5060-00x
No
Go to step 2
Go to step 3
Go to step 4
Reseat the sensor
connector.
Reseat the
connector on the
engine board.
Go to step 7
Replace the engine
board. See
"Engine board
removal" on
page 4-29.
2-67