Transparency Print Quality Is Poor; Uneven Print Density; Contacting Technical Support - Dell 5230 User Manual

T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.

Transparency print quality is poor

Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies that meet the printer specifications.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel Paper menu, check the Paper Type setting.
2
Before sending the job to print, specify the correct type setting:
•
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.

Uneven print density

Example
ABCDE
ABCDE
ABCDE

Contacting Technical Support

When you call Technical Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and the Service Tag number or Express Service Code. For more information,
see the label on the inside top front cover of the printer. The Service Tag number is also listed on the menu settings
page.
For additional technical support, check the Dell Support Web site at support.dell.com.
Cause
Toner cartridge is worn or
defective.
Photoconductor is worn or
defective.
Troubleshooting
185
Solution
Replace the toner cartridge.
Replace the photoconductor.