Table of Contents
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84 PC Kit life warning...................................................................................................................................................................167
84 Replace PC Kit...........................................................................................................................................................................167
88 Cartridge low............................................................................................................................................................................167
88.yy Replace cartridge ..............................................................................................................................................................167
1565 Emulation error, load emulation option....................................................................................................................168
Solving printing problems.............................................................................................................................................168
Multiple-language PDFs do not print....................................................................................................................................168
Printer control panel display is blank or displays only diamonds...............................................................................168
Jobs do not print...........................................................................................................................................................................168
Confidential and other held jobs do not print ...................................................................................................................169
Job takes longer than expected to print ..............................................................................................................................169
Job prints from the wrong tray or on the wrong paper .................................................................................................170
Incorrect characters print...........................................................................................................................................................170
Tray linking does not work........................................................................................................................................................170
Large jobs do not collate ...........................................................................................................................................................170
Unexpected page breaks occur...............................................................................................................................................171
Solving option problems................................................................................................................................................171
Option does not operate correctly or quits after it is installed ....................................................................................171
Paper trays.......................................................................................................................................................................................172
Solving 2,000-sheet drawer problems ..................................................................................................................................172
Envelope feeder ............................................................................................................................................................................173
Memory card ..................................................................................................................................................................................173
Flash memory card.......................................................................................................................................................................173
Hard disk with adapter................................................................................................................................................................173
Internal Solutions Port ................................................................................................................................................................173
Solving paper feed problems.......................................................................................................................................174
Paper frequently jams .................................................................................................................................................................174
Paper jam message remains after jam is cleared ..............................................................................................................174
Page that jammed does not reprint after you clear the jam.........................................................................................174
Solving print quality problems....................................................................................................................................175
Isolating print quality problems..............................................................................................................................................175
Blank pages.....................................................................................................................................................................................175
Clipped images..............................................................................................................................................................................176
Ghost images..................................................................................................................................................................................176
Gray background ..........................................................................................................................................................................176
Incorrect margins..........................................................................................................................................................................177
Paper curl.........................................................................................................................................................................................177
Print irregularities .........................................................................................................................................................................178
Repeating defects.........................................................................................................................................................................178
Skewed print...................................................................................................................................................................................179
Solid black or white streaks appear on transparencies or paper.................................................................................179
Print is too dark..............................................................................................................................................................................180
Print is too light .............................................................................................................................................................................181
Solid color pages...........................................................................................................................................................................182
Contents
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