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Transparency Print Quality Is Poor; Toner Specks Appear On Prints; Toner Fog Or Background Shading Appears On Prints - Dell B5460dn User Manual

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Table of Contents
Troubleshooting

Transparency print quality is poor

Action
Step 1
From the printer control panel, set the paper type in the Paper menu to
match the paper loaded in the tray.
Is the paper type for the tray set to Transparency?
Step 2
a
Check if you are using a recommended type of transparency.
b
Resend the print job.
Is the print quality still poor?

Toner specks appear on prints

Action
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?

Toner fog or background shading appears on prints

ABCDE
ABCDE
ABCDE
Action
Step 1
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Did the toner fog or background shading disappear from the prints?
Yes
No
Go to step 2.
Set the paper type to
Transparency.
Contact
technical
The problem is solved.
support.
Yes
No
Contact
technical
The problem is solved.
support.
Yes
No
The problem is solved. Go to step 2.
212

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