Dell M5200 Medium Workgroup Mono Laser Printer User Manual
Dell M5200 Medium Workgroup Mono Laser Printer User Manual

Dell M5200 Medium Workgroup Mono Laser Printer User Manual

Dell™ workgroup laser printer m5200 user's guide
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Dell™ Workgroup Laser Printer M5200 User's
Guide
Click the links to the left for information on the features, options, and operation of your printer. For
information on other documentation included with your printer, see
1 Printer
2 Multipurpose feeder
3 Standard 500-sheet tray
4 Optional envelope feeder
5 Optional duplex unit
6 Optional 250-sheet drawer with tray
7 Optional 500-sheet drawer with tray
To order replacement toner cartridges or supplies from Dell:
1.
Double-click the icon on your desktop.
Finding
information.

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Summary of Contents for Dell M5200 Medium Workgroup Mono Laser Printer

  • Page 1 2 Multipurpose feeder 3 Standard 500-sheet tray 4 Optional envelope feeder 5 Optional duplex unit 6 Optional 250-sheet drawer with tray 7 Optional 500-sheet drawer with tray To order replacement toner cartridges or supplies from Dell: Double-click the icon on your desktop.
  • Page 2: Notes, Notices, And Cautions

    Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Computer Corporation; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; ENERGY STAR is a registered trademark of the U.S.
  • Page 3 Refer to the Drivers and Utilities CD for details. March 2003 Rev. A01...
  • Page 4: Finding Information

    My User's Guide Documentation and drivers are already installed on your printer when shipped from Dell. You can use the CD to uninstall/reinstall drivers or access your documentation. Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.
  • Page 5: Software Overview

    Downloads - Drivers Reference - Printer documentation and product specifications You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. Software overview Use the Drivers and Utilities CD that came with your printer to install a combination of software applications, depending on your operating system.
  • Page 6: Status Monitor Center

    Select Update to change the appearance of the list of printers. Select Help to read the online help. Dell Toner Reorder window The Order Toner Cartridges dialog can be launched from the Printing Status window, the Programs window, or the desktop icon.
  • Page 7: Dell Printer Software Uninstall

    Choose your printer model from the drop-down list on the screen. Enter your Dell printer Service Tag number in the field provided. Your Service Tag number is located inside the front door of your printer. Click Visit Dell's cartridge ordering website.
  • Page 8 settings and other data for things such as: Print orientation and N-Up (document settings) Installation status of an output tray (printer options) User-defined paper sizes (custom papers) Simple text and watermarks Overlay references Font references Form associations Profiles are stored in Driver Configuration Files (DCF). The individual profiles inside the DCF are identified by a short description.
  • Page 9: Dell Printer Configuration Web Tool

    Have you ever sent a print job to the network printer down the hall, only to find it didn't print because of a paper jam or an empty paper tray? One of the features of the Dell Printer Configuration Web Tool is the Email Alert Setup, which sends you, or the key operator, an email when the printer needs supplies or intervention.
  • Page 10: Printing Statistics

    Lock the operator panel with a password so that other users don't inadvertently change the printer settings you selected. NOTE: You must be a network administrator to use this feature. Online Help Click Help to visit the Dell website for printer troubleshooting.
  • Page 11: About Your Printer

    About your printer The following illustrations show the standard Dell Workgroup Laser Printer M5200, and with an envelope feeder, duplex unit option, and a tray 2 and tray 3 option (250- or 500-sheets) attached. Standard network Network printer with options...
  • Page 12: Unpacking The Printer

    Unpacking the printer Select a location for your printer. CAUTION: The printer requires at least two people to lift it safely. Leave enough room to open the printer trays, covers, doors, and options. It is also important to allow space around the printer for proper ventilation. Provide the proper environment: A firm, level surface Away from the direct airflow of air conditioners, heaters, or ventilators...
  • Page 13 1 Printer 4 Drivers and with Utilities CD standard tray 2 Wire bail 5 Owner's Manual 3 Power 6 Setup diagram cord Save the carton and packing material in case you need to repack the printer.
  • Page 14: Installing The Toner Cartridge

    Installing the toner cartridge Press latch 1 to open the lower door. Press latch 2 to open the upper door. Grasp the toner cartridge by the handle and pull it up and out. Pull on the tabs on each side of the red plastic to remove the packaging from the toner cartridge.
  • Page 15 NOTICE: Do not touch the photoconductor drum on the underside of the toner cartridge. 1 Photoconductor drum Gently shake the cartridge to distribute the toner evenly. Align the tabs on each side of the toner cartridge with the slots on each side of the cartridge cradle. Use the arrows inside the printer for placement.
  • Page 16 Slot Guide the cartridge in until it snaps into place. Close the upper door, and then the lower door.
  • Page 17: Attaching Cables

    Attaching cables Choosing the right cable Connecting the printer locally Connecting the printer to the network Choosing the right cable Your Dell Workgroup Laser Printer M5200 interconnection cable must meet the following requirements: Connection Cable certification USB 2.0 10/100BaseT Ethernet...
  • Page 18: Connecting The Printer Locally

    Connecting the printer locally A local printer is a printer attached to your computer using a USB cable. If your printer is attached to a network instead of your computer, skip this step and go on to Connecting the printer to the network.
  • Page 19 When you add or remove an option, remember to update the printer's configuration through your printer driver. The following instructions may vary, depending on your operating system. Click Start Settings Printers. Right-click the Dell Laser Printer M5200 icon and select Properties. Select the Device tab, and then select the option.
  • Page 20: Connecting The Printer To The Network

    Click Update, and then click Apply. Connecting the printer to the network To attach the printer to a computer: Make sure the printer, computer, and any other attached devices are turned off and unplugged. Remove the red plug from the Ethernet port on the back of the printer. Plug one end of a standard category 5 cable into a LAN drop or hub, and the other end into the Ethernet port on the back of the printer.
  • Page 21: Print And Check The Network Setup Page

    Turn on the computer and the printer. Print and check the network setup page Print a network setup page to verify the network connection. This page also provides important information that helps you configure for network printing. Press Menu until you see Utilities Menu, and then press Select. Press Menu until you see Print Net Setup, and then press Select to print a network setup page.
  • Page 22 You can also assign an IP address using: BOOTP, or a RARP server and telnet, or static ARP entry and telnet. Use BOOTP BOOTP (Bootstrap Protocol) is an internet standard protocol that lets users on a local area network find their IP address.
  • Page 23 RARP (Reverse Address Resolution Protocol) is another internet protocol that lets you set your printer's IP address. To set the IP address, netmask, and gateway using a RARP server and telnet: Determine the hardware address of the printer. Refer to the item labeled UAA on the network setup page.
  • Page 24 Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping followed by the new printer IP address (for example, 192.168.0.11): ping xxx.xxx.xxx.xxx If the printer is active on the network, you will receive a reply.
  • Page 25: Installing Optional Drawers

    Installing optional drawers CAUTION: If you are adding an optional drawer sometime after setting up the printer, be sure to turn the printer off, unplug the power cord, and disconnect all cables from the back of the printer before completing these tasks. To increase paper capacity, you can purchase optional 250-sheet and/or 500-sheet drawers.
  • Page 26 Round peg Square hole Attach decals to the trays. Decals showing the number "1" are on your printer and the standard tray. These decals keep the standard tray paired with the printer. Use the decals shipped with any optional drawer to mark it appropriately. Peel the decals from the sheet and attach them to the recessed areas on the optional drawers and the matching trays.
  • Page 27 Update your driver by following the instructions in the table. If the printer is on the network, update the driver for each client. Windows XP Click Start Settings Printers and Faxes. Right-click the Dell Laser Printer M5200 icon. Click Properties Device (or Options) Update (or Update Now). Click OK OK. Close the Printers folder.
  • Page 28 Press Menu until you see the paper type you loaded in the tray, and then press Select. Repeat for each installed tray. The printer is now configured for the correct paper type in each installed drawer. When printing, you will only need to specify the paper type through the software application.
  • Page 29 Attaching the wire bail The wire bail keeps paper from sliding out of the output bin. Remove the printer top cover and slide the plastic bracket onto the static brush holder. Adjust the bracket so it is centered over the area where print media exits. 1 Static brush holder 2 Plastic bracket Place the tips of the wire bail into the ends of the plastic bracket so that the bail curves downward.
  • Page 30: Installing An Optional Duplex Unit

    Installing an optional duplex unit The duplex unit attaches under the printer, below the standard tray and above any optional paper drawers. Place the duplex unit on top of any installed drawers, or the table or printer cabinet where you plan to use the printer.
  • Page 31 Update your driver by following the instructions in the table. If the printer is on the network, update the driver for each client. Windows XP Click Start Settings Printers and Faxes. Right-click the Dell Laser Printer M5200 icon. Click Properties Device (or Options) Update (or Update Now). Click OK OK. Close the Printers folder.
  • Page 32 For all others: Click Start Settings Printers. Right-click the Dell Laser Printer M5200 icon. For Windows XP and Windows 2000: Click Printing Preferences. For Windows NT 4.0: Click Document Defaults. For Windows Me and 95/98: Click Properties. Click Setup (or Paper).
  • Page 33 Installing an optional envelope feeder The envelope feeder attaches to the front of your printer behind the lower front door. It can be removed when you are not using it, making the printer more compact. NOTE: It is normal for the envelope feeder to make a loud tapping sound while printing. See Envelope Enhance for more information.
  • Page 34 Slots Print a menu settings page to verify the envelope feeder is installed properly. Turn the printer on. Press the Menu button on the printer until you see Utilities Menu, and then press Select. Press Menu until you see Print Menus, and then press Select to print the page. The message Printing Menus appears on the display.
  • Page 35 Windows XP Click Start Settings Printers and Faxes. Right-click the Dell Laser Printer M5200 icon. Click Properties Device (or Options) Update (or Update Now). Click OK OK. Close the Printers folder. Windows 2000 Click Start Settings Printers. Right-click the Dell Laser Printer M5200 icon.
  • Page 36: Print Media Guidelines

    Print media guidelines Storing print media Identifying print media sources and specifications Print media is paper, card stock, transparencies, labels, and envelopes. Your printer provides high quality printing on a variety of print media. Selecting the appropriate print media for your printer helps you avoid printing problems.
  • Page 37: Recommended Paper

    fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems. Smoothness needs to be between 100 and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best print quality. Moisture content The amount of moisture in the paper affects both print quality and the ability of the printer to feed the paper properly.
  • Page 38: Selecting Paper

    Preprinted papers with chemicals that may contaminate the printer Preprinted papers that can be affected by the temperature in the printer fuser Preprinted papers that require a registration (the precise print location on the page) greater than ±0.09 in., such as optical character recognition (OCR) forms In some cases, you can adjust registration with your software application to successfully print on these forms.
  • Page 39: Selecting Preprinted Forms And Letterhead

    Selecting preprinted forms and letterhead Use the following guidelines when selecting preprinted forms and letterhead paper for the printer: Use grain long papers for best results. Use only forms and letterhead printed using an offset lithographic or engraved printing process. Choose papers that absorb ink, but do not bleed.
  • Page 40: Selecting Prepunched Paper

    Tray 2 (optional 250-sheet or 500- sheet drawer) Duplex printing using tray 1 Face up Logo faces rear of or tray 2 tray applicable Multipurpose feeder Face up Logo enters the Left side of printer first tray (including feeding individual sheets) Duplex printing using the Face down...
  • Page 41: Selecting Transparencies

    Use the following guidelines to select and use prepunched paper: Test paper from several manufacturers before ordering and using large quantities of pre-punched paper. Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream.
  • Page 42 When printing on envelopes: To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers. Set the Paper Source in the Paper Menu to MP Feeder, Manual Env, or Env Feeder depending on the source you are using, set the paper type to Envelope, and select the correct envelope size from the operator panel or the printer driver.
  • Page 43 Load only one size of envelope at a time in the envelope feeder. A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes. Labels Your printer can print on many labels designed for use with laser printers. These labels are supplied in letter size, A4 size, and legal size sheets.
  • Page 44: Card Stock

    the adhesive at least 1 mm (0.04 in.) away from edges. Adhesive material contaminates your printer and could void your warranty. If zone coating of the adhesive is not possible, a 3 mm (0.125 in.) strip should be removed on the leading and driver edge, and a non-oozing adhesive should be used.
  • Page 45: Identifying Print Media Sources And Specifications

    If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. Do not place anything on top of the print media packages. Identifying print media sources and specifications The following tables provide information on standard and optional sources, including the print media sizes you can select from the Paper Size menu and supported weights.
  • Page 46 Executive 184.2 x 266.7 mm (7.25 x 10.5 in.) Folio1 216 x 330 (8.5 x 13 in.) Statement1 139.7 x 215.9 mm (5.5 x 8.5 in.) Universal 139.7 x 210 mm to 215.9 x 355.6 mm (5.5 x 8.27 in. to 8.5 x 14 in.) 69.85 x 127 mm to...
  • Page 47 110 x 220 Envelope (4.33 x 8.66 in.) 162 x 229 Envelope (6.38 x 9.01 in.) 176 x 250 Envelope (6.93 x 9.84 in.) Other 98.4 x 162 Envelope to 176 x 250 (3.87 x 6.38 to 6.93 x 9.84 in.) 98.4 x 162 to 229 x 342 (3.87 x 6.38...
  • Page 48 Print media types and weights Print media Type Print media weight Standard 500- Multipurpose Envelope sheet tray and feeder and feeder optional optional 500-sheet drawer 250-sheet drawer Paper Xerographic or 60 to 135 g/m 60 to 135 g/m business paper grain long grain long recommended...
  • Page 49: Loading Print Media In Standard And Optional Trays

    Loading print media Loading print media in standard and optional trays Using and loading the multipurpose feeder Using and loading the optional envelope feeder Linking trays Using the duplex function Using the output bin Using the support extension This section provides information about loading the various input sources and options. Proper print media loading helps prevent jams and ensure trouble-free printing.
  • Page 50 Squeeze the width guide tab and the side of the guide as shown. Slide the width guide to the far right side of the tray. Squeeze the length guide lever and slide the length guide to the correct position for the size of print media you are loading.
  • Page 51 1 Size indicators Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Place the print media into the tray with the recommended print side face down for single-sided printing and face up for duplex printing.
  • Page 52: Loading Letterhead

    Load line Squeeze the width guide tab and the side of the guide together. Slide the width guide to the left until it lightly rests against the edge of the stack. For optional trays only, adjust the knob to show the size of the print media currently loaded. NOTE: This setting serves as a visual reminder only;...
  • Page 53: Using And Loading The Multipurpose Feeder

    For duplex printing on letterhead, place the printed side face up as shown. NOTE: The Paper Loading menu item lets you print simplex jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. See Paper Loading for more information.
  • Page 54: Print Media Dimensions

    Print media dimensions The multipurpose feeder accepts print media within the following dimensions: Width-69.85 mm (2.75 in.) to 229 mm (9.01 in.) Length-127 mm (5 in.) to 355.6 mm (14 in.) Trouble-free printing Load only one size and type of print media at a time in the multipurpose feeder. To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printers.
  • Page 55: Loading The Multipurpose Feeder

    1 Simplex letterhead 2 Duplex letterhead 3 Envelope NOTE: The Paper Loading menu item in the Paper Menu lets you print simplex jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. For more information, Paper Loading.
  • Page 56 Slide the width guide to the far right. Prepare the print media for loading. Flex paper or fan envelopes back and forth. Do not fold or crease the paper. Straighten the edges on a level surface. Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams.
  • Page 57: Loading Paper And Transparencies

    Use the stack height limiter as a guide for stack height when loading print media. 1 Stack height limiter Load one type of print media in the multipurpose feeder. Do not mix types. Click a topic for loading instructions: Loading paper and transparencies Loading envelopes Loading letterhead Loading paper and transparencies...
  • Page 58: Loading Envelopes

    Continue with step Loading envelopes Load envelopes flap side down with the stamp area and flap on the left. The end of the envelope with the stamp area enters the multipurpose feeder first. NOTICE: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives.
  • Page 59 1 With no duplex unit attached 2 With a duplex unit attached Gently slide the print media into the multipurpose feeder as far as it will go. Forcing the print media may cause it to buckle. Slide the width guide to the left until it lightly touches the stack of print media. Do not bend the print media.
  • Page 60: Closing The Multipurpose Feeder

    Make sure the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size and MP Feeder Type) are set to the correct value for the print media you are loading. (See Paper Size Paper Type for detailed information about these settings.) Press Go to return to Ready.
  • Page 61 Extended to the middle position for medium-length envelopes Fully open (extended to its full length) for long envelopes NOTICE: Do not place objects on the envelope feeder. Avoid pressing down on it or applying excessive force. Lift the envelope weight back toward the printer. It stays in place. Slide the width guide to the far right.
  • Page 62 the corners to flatten them. Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly. NOTE: When you load envelopes, do not exceed the maximum stack height of 64.7 mm (2.55 in.). The envelope feeder holds a maximum of 85 envelopes (75 g/m , 20 lb bond).
  • Page 63: Linking Trays

    Lower the envelope weight to touch the stack. Select the source, size, and type from your software application. Select the envelope size and type from the printer operator panel: Make sure the Paper Size for the envelope feeder (Env Feeder Size) is set to the correct envelope size you are loading.
  • Page 64: Using The Duplex Function

    from the next linked tray - tray 3. If you load the same size print media in each tray, make sure the print media is all the same type in order to link the trays. Once the trays you selected are loaded with the same size and type of print media, select the same Paper Type setting in the Paper Menu for these sources.
  • Page 65 Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding The asterisk (*) for portrait and landscape pages: indicates this is the factory default setting Portrait Landscape...
  • Page 66: Using The Output Bin

    Portrait Landscape Back of sheet Front of sheet Using the output bin The standard bin holds up to: 250 sheets (75 g/m ) of plain paper or 300 transparencies or 200 labels or 50 envelopes (75 g/m Using the support extension The standard bin has a print media support which keeps print media from sliding into the gap been the standard bin and the upper front door when the door is opened.
  • Page 67 1 Support 2 Support extension Gently releasing the support extension drops it to its open position.
  • Page 68: Understanding The Operator Panel

    Dell Printer Configuration Web Tool. To launch the Dell Printer Configuration Web Tool, type the printer IP address in your Web browser. Print a network setup page to find your printer's IP address (see Print and check the network setup page).
  • Page 69: Indicator Light

    1 LCD display 5 Go button 2 Select button 6 Indicator light 3 Return button 7 Menu button 4 Stop button Press Menu to: Enter and scroll through the menus Press Select to: Select the item on the second line of the display Save the selection as the new default setting Press Return to: Return to the previous menu...
  • Page 70 The following instructions may vary, depending on your operating system. Click Start Settings Printers. Right-click the Dell Laser Printer M5200 icon and select Properties. Select the Device tab, and then select the option. Click Update, and then click Apply. Printing a printer network setup page If the printer is attached to a network, print a network setup page to verify the network connection.
  • Page 71: Using The Operator Panel To Change Printer Settings

    Using the operator panel to change printer settings From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the panel to alter the setup and operating environment of the printer. See Using the printer menus for an explanation of all the menu items.
  • Page 72: Restoring Factory Default Settings

    Settings you choose from your software application may override the settings you select from the operator panel. Using the Dell Printer Configuration Web Tool to change printer settings If your printer is connected to the network, you can change the operator panel settings from your Web browser.
  • Page 73 To restore the original printer factory default settings: Make sure the printer is on and the Ready message appears. Press Menu until you see Utilities Menu, and then press Select. Press Menu until you see Factory Defaults, and then press Select. Restore appears on the second line of the display.
  • Page 74: Understanding Printer Menus

    Understanding printer menus Using the printer menus Disabling operator panel menus Enabling menus If your printer is configured as a network printer available to a number of users, it is possible that Menus Disabled appears on the display when you press Menu from the Ready state. Disabling the menus prevents other users from using the operator panel to inadvertently change a printer user default that has been set by the administrator.
  • Page 75: Paper Source

    Configure MP Paper Texture Custom Types Paper Type Envelope Enhance Paper Weight Paper Loading Substitute Size Paper Size Universal Setup Paper Source NOTE: Values marked by an asterisk (*) are the factory default settings. Paper Source Purpose: To identify the default source. Values: Tray <x>...
  • Page 76: Paper Type

    Tray <x> Size Env Feeder Size MP Feeder Size Manual Env Size Manual Pap Size Then select a value (*denotes country-specific factory default values): Letter* 10 Envelope* 9 Envelope Legal DL Envelope* B5 Envelope Executive C5 Envelope Other Envelope Statement Folio 7 3/4 Envelope Universal Select Universal when you load paper that does not match any of the other available sizes.
  • Page 77: Custom Types

    NOTE: If a user-defined name is available, it is displayed instead of Custom Type <x>. The user- defined name is truncated to 14 characters. If two or more custom types share the same name, the name only appears once in the Paper Type value list. Use this menu item to: Optimize print quality for the specified paper.
  • Page 78: Substitute Size

    Inches* Millimeters* Then select the values: Portrait Width =3.00–14.17 in. =76–360 mm (8.5 in.*) (216 mm*) Portrait Height =3.00–14.17 in. =76–360 mm (14.00 in.*) (360 mm*) Feed Direction =Short Edge* =Long Edge See also: Print media sizes and support Substitute Size Purpose: To have the printer substitute the specified size if the requested size is not loaded.
  • Page 79: Envelope Enhance

    Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job. Manual Printer treats the multipurpose feeder like a manual feed tray, and displays Load Manual when you need to insert a single sheet of paper in the feeder.
  • Page 80: Paper Weight

    Smooth Normal* Rough NOTE: The default for Bond Texture is Rough instead of Normal. If a user-defined name is available for a custom Type, then the name is displayed instead of Custom <x> Texture. The name is truncated to 14 characters. Use Paper Texture in connection with the Paper Type and Paper Weight menu items.
  • Page 81: Finishing Menu

    To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a single-sided job. NOTE: The Paper Loading menu item is only available when a duplex option has been installed on the printer. Values: First select a paper type: Card Stock Load Colored Loading...
  • Page 82: Duplex Bind

    NOTE: Values marked by an asterisk (*) are the factory default settings. Duplex Purpose: To set duplexing as the default for all print jobs. (Select Duplex from the printer driver to duplex only specific jobs.) The Duplex menu item is only available when a duplex option has been installed on the printer. Values: Off* Prints on one side of the paper.
  • Page 83: Blank Pages

    Purpose: To set the number of copies you want for the printer default value. (Set the number of copies required for a specific job from the printer driver. Values selected from the printer driver always override values selected from the operator panel.) Values: 1...999 (1*) See also:...
  • Page 84: Separator Source

    Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Values: None* Does not insert separator sheets. Between Inserts a blank sheet between each copy of a job. If Collation is Off, a blank page is inserted Copies between each set of printed pages (all page 1's, all page 2's, and so on).
  • Page 85 To print multiple page images on one side of a sheet of paper. Also called N-Up or Paper Saver. Values: Off* Prints 1 page image per side. 6 Up Prints 6 page images per side. 2 Up Prints 2 page images per side. 9 Up Prints 9 page images per side.
  • Page 86: Utilities Menu

    Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait). See also: Multipage Print Multipage Border...
  • Page 87: Print Fonts

    To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net <x> Setup Purpose: To print information relating to the internal print server and the network settings defined by the Network <x>...
  • Page 88: Hex Trace

    Restore All menu items are returned to the factory default values except: Display Language. All settings in the Parallel Menu, Serial Menu, Network Menu, and USB Menu. All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted. Do Not User-defined settings remain.
  • Page 89: Held Jobs

    Then select a value: Print All Prints all jobs associated with your PIN. Jobs Print A Prints the specified confidential job. Press Menu to scroll through the list of confidential jobs associated with your PIN. Press Select to print a specific job. Delete Deletes all jobs associated with your PIN.
  • Page 90: Quality Menu

    Cancel Job Purpose: To cancel the current print job. NOTE: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory. See also: Canceling a print job Reset Printer Purpose: To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer.
  • Page 91: Print Resolution

    NOTE: Values marked by an asterisk (*) are the factory default settings. Print Resolution Purpose: To define the number of dots printed per inch (dpi). The higher the value, the sharper the clarity of printed characters and graphics. Values: 300 dpi Offers a lower resolution printing option when memory is at a premium.
  • Page 92: Setup Menu

    Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: Alarm Control Power Saver Asset Tag Print Timeout Auto Continue Printer Language Dell Service Tag Resource Save Display Language Toner Alarm Jam Recovery Wait Timeout Page Protect Quick Start NOTE: Values marked by an asterisk (*) are the factory default settings.
  • Page 93: Power Saver

    Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: Disabled Disables Power Saver; the fuser remains warm and ready to print at all times. 1...240 Specifies the amount of time after a print job before the printer goes into Power Saver mode.
  • Page 94: Resource Save

    See also: Power Saver Resource Save Purpose: To determine what the printer does with downloaded resources, such as fonts and macros stored in RAM, if the printer receives a job that requires more memory than is available. Values: Off* Printer retains downloaded resources only until memory is needed. It then deletes those resources associated with the inactive printer language.
  • Page 95: Jam Recovery

    Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 Specifies the amount of time the printer waits for additional data before it cancels the (40*) job.
  • Page 96: Page Protect

    Page Protect Purpose: To successfully print a page that may otherwise generate Complex Page errors. Values: Off* Prints a partial page of data if memory is insufficient to process the entire page. Ensures that an entire page is processed before it prints. If, after selecting On, you still cannot print the page, you may also have to reduce the size and number of fonts on the page, or increase the installed printer memory.
  • Page 97: Toner Alarm

    The asset tag number is used for printer inventory records. Enter the asset tag number that is assigned to the printer. NOTE: The Asset Tag menu item is only available through the Dell Printer Configuration Web Tool. For more information, see Dell Printer Configuration Web Tool.
  • Page 98: Pcl Emul Menu

    NOTE: The Dell Service Tag menu item is only available through the Dell Printer Configuration Web Tool. For more information, see Dell Printer Configuration Web Tool. PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language.
  • Page 99: Point Size

    To choose a specific font from the specified font source. Values: R0 Courier 10* The font name and font ID for all fonts in the selected font source are displayed. The font source abbreviation is R for resident and D for download. See also: Font Source Point Size...
  • Page 100: Symbol Set

    0.08...100 (in increments of 0.01 cpi) Pitch refers to the number of fixed-space characters in a horizontal inch of type. You can select a pitch from 0.08 to 100 characters per inch (cpi) in increments of 0.01 cpi. For nonscalable monospaced fonts, the pitch is displayed, but cannot be changed.
  • Page 101: Lines Per Page

    Lines per Page Purpose: To determine the number of lines that print on each page. Values: 1...255 60* (country-specific factory default values) 64* (country-specific factory default values) The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation menu items.
  • Page 102: Auto Lf After Cr

    Assign Tray <x> Assign Env Feeder Assign Man Env Assign MP Feeder Assign Man Paper Then select a value: Off* Printer uses factory default source assignments. 0...199 Select a numeric value to assign a custom value to a source. None Source ignores the Select Paper Feed command.
  • Page 103: Print Ps Error

    Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: Print PS Error NOTE: Values marked by an asterisk (*) are the factory default settings. Print PS Error Purpose: To print a page defining the PostScript emulation error when an error occurs.
  • Page 104 Values: On* Printer examines data on the network interface and selects PCL emulation if the data indicates that is the required printer language. Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
  • Page 105 Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately. NOTE: Changing this menu item automatically resets the printer. Network Buffer Purpose: To configure the size of the network input buffer.
  • Page 106: Usb Menu

    Purpose: To configure an internal print server. Values: Values for this menu item are supplied by the specific print server. Select the menu item to see the available values. Refer to the documentation on the Drivers and Utilities CD for more information. USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>).
  • Page 107: Usb Buffer

    SmartSwitch; Printer Language PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: On* Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.
  • Page 108: Disabling Operator Panel Menus

    To configure the size of the USB input buffer. Values: Disabled Job buffering is disabled. Auto* Printer automatically calculates the USB Buffer size (recommended setting). 3K to User specifies the USB Buffer size. The maximum size depends on the amount of memory in maximum your printer, the size of the other link buffers, and whether Resource Save is set to On or size...
  • Page 109: Enabling Menus

    Release the buttons when you see Performing Self Test. Config Menu appears on the first line of the display. Press Menu until you see Panel Menus, and then press Select. Disable appears on the second line of the display. Press Select. Locking Menus appears briefly.
  • Page 110: Tips For Successful Printing

    Printing Tips for successful printing Sending a job to print Canceling a print job Printing a menu settings page Printing a font sample list Using the Print and Hold function Printing folio and statement sizes This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job.
  • Page 111: Sending A Job To Print

    Sending a job to print To support all of the printer features, use the custom printer drivers. When you choose Print from a software application, a window representing the printer driver opens. Select the appropriate settings for the specific job you are sending to print. Print settings selected from the driver override the default settings selected from the printer operator panel.
  • Page 112: Canceling A Job From The Desktop

    Double-click the printer icon. A list of print jobs appears in the printer window. Select the job you want to cancel. Press the Delete key on the keyboard. Canceling a job from the desktop Minimize all programs to reveal the desktop. Double-click the My Computer icon.
  • Page 113: Printing A Font Sample List

    Printing a font sample list To print samples of all the fonts currently available for your printer: Make sure the printer is on and the Ready message appears. Press and release Menu until you see Utilities Menu, and then press Select. Press and release Menu until Print Fonts appears, and then press Select.
  • Page 114: Accessing Held Jobs From The Operator Panel

    when you sent the job. See Confidential jobs for more information. From either the Confidential Job or the Held Jobs menu items, you have five choices: Print All Jobs Print A Job Delete All Jobs Delete A Job Print Copies Accessing held jobs from the operator panel To access held jobs from the operator panel: If the printer is Busy, press Menu and the Job Menu appears.
  • Page 115: Recognizing When Format Errors Occur

    Recognizing when format errors occur If the symbol appears on the display, it indicates that the printer had trouble formatting one or more of the held jobs. These formatting problems are most commonly the result of insufficient printer memory or invalid data that might cause the printer to flush the job.
  • Page 116: Confidential Jobs

    Confidential jobs When you send a job to the printer, you can enter a personal identification number (PIN) from the driver. The PIN must be four digits using the numbers 1–6. The job is then held in printer memory until you enter the same four-digit PIN from the printer operator panel and choose to print or delete the job.
  • Page 117 The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. Press and release Menu until you see Size Sensing, and then press Select. Tray 1 Sensing appears on the second line of the display. Press and release Menu to select the input option that will hold the folio or statement size paper, and then press Select.
  • Page 118: Setting Up For Shared Printing

    Click Start Settings Printers. Right-click the Dell Laser Printer M5200 icon and select Properties. Click File Sharing. Check the Shared as check box, and then type a name in the Shared Name text box. Click Additional Drivers and select the operating systems of all network clients printing to this printer.
  • Page 119: Peer-To-Peer

    If you use the point and print method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer. On the Windows desktop of the client computer, double-click Network Neighborhood. Locate the host name of the server computer, and then double-click the host name.
  • Page 120 Select whether you want this printer to be the default printer for the client, and then click Finish. Print a test page to verify printer installation: Click Start Settings Printers. Select the printer you just created. Click File Properties. From the General tab, click Print Test Page. When a test page prints successfully, printer installation is complete.
  • Page 121: Understanding Fonts

    Understanding fonts Typefaces and fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface. The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read.
  • Page 122: Bitmapped And Scalable Fonts

    The size of a font is specified as either a pitch or point size, depending on whether the font is fixed space or proportional. In fixed space fonts, each character has the same width. Pitch is used to specify the size of fixed space fonts. It is a measure of the number of characters that will print in one horizontal inch of type.
  • Page 123 The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in printer memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. The following illustration shows an example of a character from a bitmapped font.
  • Page 124: Resident Fonts

    Resident fonts Your printer is equipped with resident fonts stored permanently in printer memory. Different fonts are available in PCL 6 and PostScript 3 emulations. Some of the most popular typefaces, like Courier and Times New Roman, are available for all printer languages. The following table lists all the fonts resident in your printer.
  • Page 125 CourierPS Oblique Courier-Oblique CourierPS Bold Courier-Bold CourierPS Bold Italic Courier-BoldOblique CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Garamond Antiqua Garamond-Antiqua Garamond Halbfett Garamond-Halbfett Garamond Kursiv Garamond-Kursiv Garamond Kursiv Halbfett Garamond-KursivHalbfett Helvetica Light Helvetica-Light Helvetica Light Oblique Helvetica-LightOblique Helvetica Black Helvetica-Black...
  • Page 126 Courier Bold Italic Intl-Courier-BoldOblique Letter Gothic LetterGothic Letter Gothic Italic LetterGothic-Slanted Letter Gothic Bold LetterGothic-Bold LetterGothic-BoldSlanted Marigold Marigold Century Schoolbook Roman NewCenturySchlbk-Roman Century Schoolbook Italic NewCenturySchlbk-Italic Century Schoolbook Bold NewCenturySchlbk-Bold Century Schoolbook Bold Italic NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino Roman Palatino-Roman Palatino Italic Palatino-Italic...
  • Page 127 Univers Condensed Bold Univers-CondensedBold Univers Condensed Bold Italic Univers-CondensedBoldOblique Wingdings Wingdings-Regular ITC Zapf Chancery Medium Italic ZapfChancery-MediumItalic ITC Zapf Dingbats ZapfDingbats Univers-Extended Univers-ExtendedObl Univers-BoldExt Univers-BoldExtObl Univers-Light Univers-LightOblique Clarendon Clarendon-Light Clarendon-Bold Helvetica-Condensed Helvetica-Condensed-Bold Helvetica-Condensed-BoldObl Helvetica-Condensed-Oblique StempelGaramond-Bold StempelGaramond-BoldItalic StempelGaramond-Italic StempelGaramond-Roman Apple-Chancery Chicago Geneva Monaco NewYork...
  • Page 128 Bodoni-BoldItalic Bodoni-Poster Bodoni-PosterCompressed CooperBlack CooperBlack-Italic Copperplate-ThirtyTwoBC Copperplate-ThirtyThreeBC Eurostile Eurostile-Bold Eurostile-ExtendedTwo Eurostile-BoldExtendedTwo GillSans GillSans-Italic GillSans-Bold GillSans-BoldItalic GillSans-Condensed GillSans-BoldCondensed GillSans-Light GillSans-LightItalic GillSans-ExtraBold Goudy Goudy-Italic Goudy-Bold Goudy-BoldItalic Goudy-ExtraBold HoeflerText-Regular HoeflerText-Italic HoeflerText-Black HoeflerText-BlackItalic HoeflerText-Ornaments JoannaMT JoannaMT-Italic JoannaMT-Bold JoannaMT-BoldItalic...
  • Page 129: Readability Disclaimer

    LubalinGraph-Book LubalinGraph-BookOblique LubalinGraph-Demi LubalinGraph-DemiOblique Line Printer 16 POSTNET Barcode OCR-A OCR-B C39 Narrow C39 Regular C39 Wide Readability disclaimer Many factors can affect the readability of bar codes and optical character recognition (OCR) characters, including printer settings, such as Print Resolution, Toner Darkness, and Print Darkness. In addition, choice of print media can significantly affect the readability of bar codes.
  • Page 130 ABICOMP Brazil/Portugal ISO 21: German PC-853 Latin 3 (Turkish) ABICOMP International ISO 25: French PC-855 Cyrillic DeskTop ISO 57: Chinese PC-857 Latin 5 (Turkish) Legal ISO 60: Norwegian version 1 PC-858 Multilingual Euro MC Text ISO 61: Norwegian version 2 PC-860 Portugal Microsoft Publishing ISO 69: French...
  • Page 131: Understanding Printer Messages

    Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. 1 LCD display 5 Go button 2 Select button...
  • Page 132 Change Cartridge Remove the indicated toner cartridge and install a new one. Invalid Refill See also: Replacing the toner cartridge The specified device is either not Reestablish communication by removing Check <device> fully connected to the printer or is the specified device and reattaching it Connection experiencing a hardware failure.
  • Page 133 cancel the current job. To avoid this error in the future: Delete fonts, macros, and other data stored in printer memory. Install more printer memory. The messages 37 Insufficient Memory and Held Jobs may be lost alternate on the display. See also: Using the Print and Hold function;...
  • Page 134 x is one of the following sources: automatically clears the message and continues printing the job. Tray 1 – Tray 3 Press Menu to open the Job Menu and MP Feeder cancel the current job. Env Feeder See also: Loading print media in standard and optional trays Maintenance The printer requires replacement of...
  • Page 135 In the case of a hardware failure, turn the printer off and back on. If the error recurs, turn the printer off, remove the envelope feeder, and call Dell at support.dell.com. See also: Contacting service Remove Paper The output bin is full.
  • Page 136 NOTE: If you do not replace the toner cartridge, you may experience print quality problems. Order more toner at www.dell.com/supplies or www.euro.dell.com/supplies. Tray <x> Empty The specified tray is out of paper. Load paper in the tray to clear the message.
  • Page 137 Waiting The printer has received a page of Press Go to print the contents of the data to print but is waiting for an buffer. End of Job command, a Form Feed Press Menu to open the Job Menu and command, or additional data.
  • Page 138 See also: Canceling a print job 37 Insufficient The printer cannot defragment Delete fonts, macros, and other data in flash memory, because the printer printer memory. Defrag Memory memory used to store undeleted Install additional printer memory. flash resources is full. 37 Insufficient The printer memory is full and Press Go to clear the message and...
  • Page 139 4<x> The printer detects an unsupported Turn the printer off, and then press and version of firmware on the installed hold Go while turning it on. The printer Unsupported firmware card during the power-on reads the code on the system card and Firmware Card cycle.
  • Page 140 the toner cartridge. See also: Replacing the toner cartridge 900–999 Service Messages labeled 900–999 relate Turn the printer off and check all cable to printer problems that may connections. Turn the printer back on. <message> require printer service. See also: Contacting service...
  • Page 141: Clearing Jams

    Clearing jams Before removing jams Identifying the print media path 200 and 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 23x Paper Jam 24x Paper Jam Check Tray x 250 Paper Jam Check MP Feeder 260 Paper Jam Check Env Feeder By carefully selecting print media and loading it properly, you are able to avoid most jams.
  • Page 142: Before Removing Jams

    Make sure the recommended print side is face down when loading all trays for simplex printing. Make sure the recommended print side is face up when loading the multipurpose feeder. Keep print media stored in an acceptable environment. See Storing print media.
  • Page 143: Accessing Jam Areas

    1 201 Paper Jam 5 23x Paper Jam 2 200 Paper Jam 6 24x Paper Jam 3 260 Paper Jam 7 23x Paper Jam 4 250 Paper Jam 8 202 Paper Jam Accessing jam areas Open doors and covers, remove trays, and remove options to access jam areas. The illustration shows the location of sources and possible jam areas.
  • Page 144: And 201 Paper Jam Remove Cartridge

    Jam message 200 and 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 23x Paper Jam 231 Paper Jam Check Duplex 232 Paper Jam Check Duplex and 233 Paper Jam Check Duplex 234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex,and 238 Paper Jam Check Duplex 236 Paper Jam Check Duplex 237 Paper Jam Check Duplex 239 Paper Jam Check Duplex...
  • Page 145 CAUTION: The rear portion of the inside of the printer is hot. While grasping the toner cartridge by the hand grip, pull the cartridge up toward the upper front door, and then pull it straight out toward you. NOTICE: Never touch the photoconductor drum on the underside of the cartridge. Use the handhold on the cartridge to avoid touching this area.
  • Page 146 Pull the print media up and toward you. NOTE: The print media may be covered with unfused toner, which can stain garments and skin. If the print media does not move immediately when you pull, stop pulling. You need to access the print media from the printer rear door.
  • Page 147: Paper Jam Open Rear Door

    Remove any print media based on what part is visible. If the middle section of print media is visible, grasp it on both sides and gently pull it straight out. If print media is still in the fuser area, open the upper front door and remove the print media. If the end of the print media is visible, pull the print media straight out.
  • Page 148: Before Reaching The Standard Output Bin

    Jams that cause a 202 Paper Jam message require opening the printer rear door. NOTE: To resolve the message, you must clear all print media from the print media path. For instructions on clearing the jam, click the area where the jam occurred: Before reaching the standard output bin While exiting to the standard output bin Before reaching the standard output bin...
  • Page 149: While Exiting To The Standard Output Bin

    If print media is still in the fuser area, open the upper front door and remove the print media. If the end of the print media is visible, pull the print media straight out. If the print media does not move immediately when you pull, stop pulling. Remove the toner cartridge, and then pull the print media out.
  • Page 150: X Paper Jam

    If the print media does not move immediately when you pull, stop pulling. Open the upper front door and pull the print media out. 23x Paper Jam Jams in the optional duplex unit result in a 23x message, where x represents specific jam areas. The second line of the operator panel indicates the jam area.
  • Page 151 Remove any print media based on what part is visible. If the middle section of print media is visible, grasp it on both sides and gently pull it straight out. If print media is still in the fuser area, open the upper front door and remove the print media. If the end of the print media is visible, pull the print media straight out.
  • Page 152 If the print media does not move immediately when you pull, stop pulling. Remove the toner cartridge, and then pull the print media out. Close the printer rear door. Open the duplex rear door. Look under the duplex rear door for the edge of the print media to determine how the print media is jammed: If only a short piece of print media is visible toward the rear of the printer, do not pull it out;...
  • Page 153 Pull down and out if the print media is in this position. Close the duplex rear door. Make sure it snaps into place.
  • Page 154: Paper Jam Check Duplex And 233 Paper Jam Check Duplex

    232 Paper Jam Check Duplex and 233 Paper Jam Check Duplex NOTE: To resolve the message, you must clear all print media from the print media path. Open the duplex rear door. Look under the duplex rear door for the edge of the print media to determine how the print media is jammed: If only a short piece of print media is visible toward the rear of the printer, do not pull it out;...
  • Page 155 Pull down and out if the print media is in this position. Close the duplex rear door. Make sure it snaps into place.
  • Page 156 234 Paper Jam Check Duplex, 235 Paper Jam Check Duplex,and 238 Paper Jam Check Duplex NOTE: To resolve the message, you must clear all print media from the print media path. Open the duplex rear door. Look under the duplex rear door for the edge of the print media to determine how the print media is jammed: If a short piece is visible inside the duplex unit next to the inner wall, grasp it and pull it out.
  • Page 157 Close the duplex rear door. Make sure it snaps into place. Remove the standard tray.
  • Page 158 Locate the recessed areas on each side of the duplex front access cover. Slowly pull the duplex front access cover straight out. If the edge of the print media is visible, pull the print media straight up and out.
  • Page 159 If the print media is not visible, continue with step 8. Otherwise, close the duplex front access cover. Remove any sheets of print media lying in the duplex front access cover. Hold the duplex front access cover level while you slide it back into the duplex unit. Make sure it snaps into place.
  • Page 160 If the edge of the print media is visible, pull the print media straight up and out. If the print media is not visible, continue with step 4. Otherwise, close the duplex front access cover. Slide the standard tray out. Remove any sheets of print media lying in the duplex front access cover.
  • Page 161 into place. Slide the standard tray back into the printer. 237 Paper Jam Check Duplex NOTE: To resolve the message, you must clear all print media from the print media path. Press latch 1 to open the lower door. Press latch 2 to open the upper door. CAUTION: The rear portion of the inside of the printer is hot.
  • Page 162 1 Photoconductor drum Lay the cartridge aside. NOTE: Do not leave the cartridge exposed to light for extended periods. Gently push the feed roller release lever toward the back of the printer. Pull the print media up and toward you. CAUTION: The print media may be covered with unfused toner, which can stain garments and skin.
  • Page 163 Close the upper door, and then the lower door. Locate the recessed areas on each side of the duplex front access cover. Slowly pull the duplex front access cover straight out. If the edge of the print media is visible, pull the print media straight up and out. If the print media is not visible, continue with step 10.
  • Page 164 Hold the duplex front access cover level while you slide it back into the duplex unit. Make sure it snaps into place. Slide the standard tray back into the printer. 239 Paper Jam Check Duplex NOTE: To resolve the message, you must clear all print media from the print media path. Open the printer rear door.
  • Page 165 If print media is still in the fuser area, open the upper front door and remove the print media. If the end of the print media is visible, pull the print media straight out. If the print media does not move immediately when you pull, stop pulling. Remove the toner cartridge, and then pull the print media out.
  • Page 166 Look under the duplex rear door for the edge of the print media to determine how the print media is jammed: If only a short piece of print media is visible toward the rear of the printer, do not pull it out; it may be easier to access from inside the printer.
  • Page 167 Close the duplex rear door. Make sure it snaps into place. Press latch 1 to open the lower door. Press latch 2 to open the upper door.
  • Page 168 CAUTION: The rear portion of the inside of the printer is hot. While grasping the toner cartridge by the hand grip, pull the cartridge up toward the upper front door, and then pull it straight out toward you. NOTICE: Never touch the photoconductor drum on the underside of the cartridge. Use the handhold on the cartridge to avoid touching this area.
  • Page 169 Pull the print media up and toward you. NOTE: The print media may be covered with unfused toner, which can stain garments and skin. Reinstall the toner cartridge. Close the upper door, and then the lower door. Locate the recessed areas on each side of the duplex front access cover. Slowly pull the duplex front access cover straight out.
  • Page 170 If the edge of the print media is visible, pull the print media straight up and out. If the print media is not visible, continue with step 16. Otherwise, close the duplex front access cover. Slide the standard tray out. Remove any sheets of print media lying in the duplex front access cover.
  • Page 171: Paper Jam Check Tray

    into place. Slide the standard tray back into the printer. 24x Paper Jam Check Tray x Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred. NOTE: To resolve the message, you must clear all print media from the print media path. For instructions on clearing the jam, click the area where the jam occurred: On the incline surface of a tray or across two trays Across three trays...
  • Page 172: Across Three Trays

    If the print media is in the pass-through area across two trays, pull the print media straight up and out. If you do not see either end of the print media, see Across three trays to remove the jam. Slide the tray back into the support unit. Across three trays This type of jam may occur if you are using legal-size print media in the trays or if you have a 250-sheet drawer installed with other optional drawers.
  • Page 173 Pull the tray out of the support unit. If only a short section of the print media is visible, do not pull down to remove the print media. Gently slide the tray back into the support unit. Pull the tray out of the support unit that is above the tray you just closed. Pull the print media either up or down.
  • Page 174 Across an optional tray, the duplex unit, and the standard tray Pull the tray out of the support unit. If only a short section of the print media is visible, do not pull down to remove the print media. Slowly pull the duplex front access cover straight out from the duplex unit. Pull the standard tray out of the printer.
  • Page 175 Slide the tray all the way into the printer. Slide the duplex front access cover back into the duplex unit. Make sure it snaps into place. If you do not see the edge of the print media in the standard tray: Push the tray back into the printer.
  • Page 176 Remove the toner cartridge. NOTICE: Do not touch the photoconductor drum on the underside of the toner cartridge. Use the handhold on the cartridge to avoid touching this area. 1 Photoconductor drum You should see the leading edge of the print media now. NOTE: The print media may be covered with unfused toner, which can stain garments and skin.
  • Page 177: Paper Jam Check Mp Feeder

    Reinstall the toner cartridge. Align the slides on the cartridge with the slots on the toner cartridge cradle. Use the arrows inside the printer for placement. Guide the cartridge in until it snaps into place. Close the printer upper and lower front doors. Slide the tray all the way into the printer.
  • Page 178: Paper Jam Check Env Feeder

    260 Paper Jam Check Env Feeder Envelope jams may occur in two areas. NOTE: To resolve the message, you must clear all envelopes from the print media path. For instructions on clearing the jam, click the area where the jam occurred: At entry into the envelope feeder Between the envelope feeder and the printer At entry into the envelope feeder...
  • Page 179: Between The Envelope Feeder And The Printer

    Replace the stack of envelopes in the envelope feeder. Adjust the envelope edge guide. Lower the envelope weight to the stack. NOTE: If envelope jams continue to occur, repeat these steps and feed a single envelope between steps 4 and 5. This may correct the problem. Between the envelope feeder and the printer Lift the envelope weight.
  • Page 180 Pull the envelope straight out of the printer. NOTE: You may have to remove the toner cartridge to get the envelope out. See reinstall the toner cartridge for instructions. Reinstall the envelope feeder. Make sure it snaps into place. Close the printer upper front door. Replace the stack of envelopes in the envelope feeder.
  • Page 181: Troubleshooting

    Troubleshooting Solving basic printer problems Checking an unresponsive printer Solving display problems Solving printing problems Solving print quality problems Solving option problems Solving network printing problems Contacting service The sections in this chapter help you solve problems with the printer, options, or print quality. Solving basic printer problems Sometimes printer problems are very easy to solve.
  • Page 182: Solving Display Problems

    Other electrical equipment plugged into the outlet is working. You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This often fixes the problem. Your printer driver settings are correct. NOTE: If an error message appears, see Understanding printer messages.
  • Page 183 Verify that the correct print media size is selected through the operator panel, in the printer driver, or in the software application. Make sure PCL SmartSwitch and PS SmartSwitch are set to On. If you are using a print spooler, verify that the spooler is not stalled. Check the printer interface from the Setup Menu.
  • Page 184: Solving Print Quality Problems

    Printer does not duplex pages. Make sure Duplex is selected in both the Finishing Menu and in the printer driver. Make sure you have enough printer memory installed. Solving print quality problems Problem Action Print is too light. The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands.
  • Page 185 Entire page is white. Make sure the packaging material is removed from the toner cartridge. Check the toner cartridge to be sure it is installed correctly. The toner may be low. To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. With the cartridge arrows pointing downward, gently shake the toner cartridge back and forth.
  • Page 186: Solving Option Problems

    Part or all of the page is Check the toner cartridge to see if it is installed correctly. printed in black. If the charge roll has been replaced, verify that it is installed correctly. The job prints, but the top Make sure the Paper Size setting in the Paper Menu is correct.
  • Page 187: Solving Network Printing Problems

    The following table lists printer options and suggested corrective actions for related problems. If the suggested corrective action does not fix the problem, call your service representative. Option Action Drawers Make sure the connection between drawers (250-sheet drawer or 500-sheet drawer), or the connection between a drawer and a duplex unit or the printer, is secure.
  • Page 188 support.dell.com...
  • Page 189: Maintaining Your Printer

    Determining the status of supplies If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer IP address in your Web browser to view this information.
  • Page 190: Conserving Supplies

    Conserving supplies Several settings in your application software or on the display let you conserve toner and paper: Supply Setting What the setting does For more information, see... Toner Toner Darkness in Lets you adjust the level of toner released on a sheet of Toner Darkness the Quality Menu print media.
  • Page 191: Storing Supplies

    If your printer is connected to the network, type your printer IP address in your Web browser to launch the Dell Printer Configuration Web Tool and click the toner supplies link. Click Start Programs Dell Printers Dell Laser Printer M5200 Dell Printer Supplies–Laser.
  • Page 192: Storing The Toner Cartridge

    Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print quality: For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. Store cartons of print media on a pallet or shelf, rather than directly on the floor.
  • Page 193: Removing The Used Toner Cartridge

    Ordering supplies for information on ordering toner cartridges. CAUTION: Dell does not recommend that you use toner cartridges from a third-party refiller. Print quality and printer reliability cannot be guaranteed if you do. For best results, use Dell supplies. Removing the used toner cartridge Turn the printer off and unplug the printer power cord.
  • Page 194: Cleaning The Printer

    CAUTION: The rear portion of the inside of the printer is hot. While grasping the toner cartridge by the hand grip, pull the cartridge up toward the upper front door, and then pull it straight out toward you. NOTICE: Never touch the photoconductor drum on the underside of the cartridge. Use the handhold on the cartridge to avoid touching this area.
  • Page 195: Installing The New Toner Cartridge

    Using a clean, lint-free cloth, gently clean the shaded areas by wiping toward the front of the printer. NOTICE: Do not touch the transfer roller. 1 Transfer roller CAUTION: The rear portion of the inside of the printer is hot due to the fuser. Allow time for the printer to cool before attempting to remove parts in this area.
  • Page 196 1 Photoconductor drum Hold the toner cartridge by the handle and gently shake it side-to-side to distribute the toner. Align the tabs on each side of the toner cartridge with the slots on each side of the cartridge cradle. Use the arrows inside the printer for placement. Slot...
  • Page 197: Replacing The Charge Roll

    Guide the toner cartridge in until it snaps into place. Close the upper door, and then the lower door. Turn the printer on. Replacing the charge roll Order a new charge roll kit when toner fog or background shading appears on printed pages. See Ordering supplies for information on ordering a charge roll.
  • Page 198 Pull down on the charge roll until it is loose. Pull the charge roll to the right to loosen the left side. Pull the charge roll straight out of the printer and set it aside.
  • Page 199 Metal tab Cylinder part Remove any packaging from the new charge roll. NOTICE: Do not touch the cylinder part of the charge roll when installing the unit. You may touch the metal tabs on each end to help you in the installation. Touching the cylinder part will contaminate the charge roll and affect printing.
  • Page 200: Replacing The Transfer Roller

    Release the metal arm-like tab. Reinstall the toner cartridge and close the front doors. Plug the printer power cord into a properly grounded electrical outlet. Reset the maintenance counter. See Resetting the maintenance counter. Replacing the transfer roller Order a new transfer roller when light print, toner fog, or background shading appears on printed pages. See Ordering supplies for information on ordering a transfer roller.
  • Page 201 Pull the transfer roller to the left to loosen the right side and then pull it straight out of the printer. Set it aside.
  • Page 202 Remove any packaging from the new transfer roller. Grasp the transfer roller on the left side as shown. Locate the small hole and insert the metal tab on the right side of the transfer roller into the hole.
  • Page 203 Lower the transfer roller gently until the left metal tab fits into the slot. You may have to push it down for a secure fit.
  • Page 204: Replacing The Pick Rollers

    Reinstall the toner cartridge and close the front doors. Plug the printer power cord into a properly grounded electrical outlet. Reset the maintenance counter. See Resetting the maintenance counter. Replacing the pick rollers Remove the standard tray. Look underneath the printer for the pick roller arm and pull it down.
  • Page 205 Press on the end of the tab and pull the pick roller off the arm. Repeat step 3 on the other side to remove the other pick roller. Gently release the pick roller arm.
  • Page 206 Discard the used pick rollers. To install the new pick rollers: Remove the two pick rollers from the packaging. Pull the pick roller arm down. Locate the recessed area on the pick roller and align it with the tab on the arm. NOTE: There are two arrows on each pick roller.
  • Page 207: Resetting The Maintenance Counter

    Repeat step 3and step 4 to install the other pick roller. Gently release the pick roller arm. Insert the standard tray. Resetting the maintenance counter After replacing all the items in the maintenance kit, reset the maintenance counter: Press and hold the Select and Return buttons while you turn the printer on. Release the buttons when Performing Self Test appears on the display.
  • Page 208: Printer Maintenance When Printing On Card Stock

    Press Menu until you see Exit Config Menu, and then press Select. Activating Menu Changes appears briefly, followed by Performing Self Test. The printer returns to the Ready state. Printer maintenance when printing on card stock After printing approximately 10,000 pages of card stock (or each time you replace the toner cartridge), complete the following steps to maintain printer feeding reliability: Print five sheets of paper.
  • Page 209: Removing Options

    Removing options Removing optional printer memory cards Removing the envelope feeder Removing the printer from the duplex unit, removing a duplex unit from a drawer and removing a drawer from another drawer If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer.
  • Page 210 Press down on the side door latches and open the side door. Loosen, but do not remove, the six screws on the shield. NOTE: You need a small Phillips screwdriver to loosen these screws.
  • Page 211 Use the tabs to slide the shield up until the top three screws fit into the three keyholes on the shield. Hold the shield by the tabs and lift it off. Locate the option card you want to remove. NOTICE: Electronic components are easily damaged by static electricity.
  • Page 212: Reattaching The Shield And Closing The Doors

    Place the card in its original packaging. If you did not save the original packaging, wrap it in paper and store it in a box for protection. If you need to install a replacement optional card on the system board, refer to the Owner's Manual. Reattaching the shield and closing the doors After you have installed any type of option card on the printer system board, follow these instructions to attach the shield and close the doors.
  • Page 213: Removing The Envelope Feeder

    Close the side door. Close the upper door, and then the lower door. Removing the envelope feeder Remove envelopes from the envelope feeder. Push the envelope support to the closed position.
  • Page 214: Removing The Printer From The Duplex Unit, Removing A Duplex Unit From A Drawer And Removing A Drawer From Another Drawer

    Open the printer upper front door. Pull the envelope feeder up slightly and straight out of the printer. Set it aside. Close both front doors. Removing the printer from the duplex unit, removing a duplex unit from a drawer and removing a drawer from another drawer NOTE: These same instructions work for removing the printer from the optional 250- or 500-sheet...
  • Page 215 Carefully lift the optional drawer straight up until it is completely disconnected from the option below it. Set it aside.
  • Page 216: Uninstalling Drivers

    Uninstalling drivers Uninstall software utility The Drivers and Utilities CD contains drivers and utilities for your printer and optional devices. Dell ships your computer to you with required drivers and utilities already installed-no further installation or configuration is needed. The CD also has an Uninstall software utility to remove any currently installed printer software or printer objects.
  • Page 217: Printer Specifications

    Printer specifications Dimensions Memory Emulation, compatibility, and connectivity Cartridge and printer life Environmental Choosing the right print media Media types and sizes Cables Certifications Dimensions Height: 406 mm (16 in.) Width: 436 mm (17.2 in.) Depth: 513 mm (20.2 in.) Weight (including cartridge): 19 kg (41.5 lb) Memory Base memory...
  • Page 218: Mib Compatibility

    This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). The Dell Workgroup Laser Printer M5200 complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems, such as Dell OpenManage™, IT Assistant, Hewlett-...
  • Page 219: Choosing The Right Print Media

    Unpacked humidity range: 5% RH to 80% RH (non-condensing) Storage (packed) humidity range: 5% RH to 95% RH (non-condensing) Altitude Operating: up to 3,048 m (10,000 feet) Storage (packed): 0.25 atmospheric pressure (equivalent to 10,300 m or 34,000 feet) Choosing the right print media Selecting the right paper or other media reduces printing problems.
  • Page 220: Media Types And Sizes

    Media types and sizes Source Print media supported Sizes supported Weight Capacity Tray 1 Paper, card stock, A4, A5, JIS B5, Paper: 500 sheets of paper (standard transparencies, vinyl labels, letter, legal, 60–135 g/m 500-sheet paper labels, polyester executive, folio grain long 450 transparencies tray)
  • Page 221 Your Dell Workgroup Laser Printer M5200 interconnection cable must meet the following requirements: Connection Cable certification USB 2.0 10/100BaseT Ethernet CAT-5E Certifications Novell USB-IF...
  • Page 222: Safety And Regulatory Information

    (US only) The Dell Workgroup Laser Printer M5200 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 223: Industry Canada Compliance Statement

    The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. NOTE: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable.
  • Page 224: Laser Notice

    This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Noise Emissions Levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
  • Page 225 Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Dell is proud to be a participant in this program. As an ENERGY STAR Partner, Dell Computer Corporation has determined that this product meets the ENERGY...
  • Page 226: Dell Technical Support Policy

    Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support.
  • Page 227: Warranty And Return Policy

    Warranty and Return Policy Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Owner's Manual.
  • Page 228: Licensing Notice

    The Dell modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Dell- or third- party-copyrighted software in this printer.

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