Cannot Transmit Faxes - Konica Minolta bizhub 25 Administrator's Manual

Symptom
The image is slanted

Cannot Transmit Faxes

Status
Cannot perform
transmission
Documents are
not transmitted
continuously
Cannot perform
transmission even
though the number
is dialed
The document
cannot be scanned
when using memory
transmission
Cause
The document is not loaded
correctly.
The document is not
suitable for loading in the
ADF.
Is there anything on the
ADF glass?
You are using an
inappropriate type of
paper.
Is the paper loaded
properly?
Is the cassette loaded
properly?
Things to check
Are you performing the
transmission procedure
correctly?
Is the destination fax
number correct?
Is there something wrong
with the other machine?
Are the documents loaded
with the edges of the paper
all lined up?
Do the loaded documents
include pages smaller than
the minimum width (4.7
in.)?
Is the document loaded
correctly?
Is the fax number correct?
Is the other party's line
busy?
Is the document loaded
correctly?
Is the memory full?
Countermeasure
Load the document correctly. For details,
refer to Chapter 1, "Loading Documents" in
the User's Guide.
Use a document that can be loaded in the
ADF. For details, refer to Chapter 1, "Loading
Documents" in the User's Guide.
Clean the ADF glass. (See page 3-5.)
Use an appropriate type of paper. For details,
refer to Chapter 1, "Loading Paper" in the
User's Guide.
Load the paper properly. For details, refer
to Chapter 1, "Loading Paper" in the User's
Guide.
Make sure the cassette is pushed all the way
in.
Countermeasure
Check the procedure and try again.
For details, refer to Chapter 3, "Basic Faxing"
in the Scanner and Fax Guide.
If you are using an address book destination,
make sure the number is registered correctly
by printing out the list. For details, refer to
Chapter 7, "Registering Destinations" in the
Scanner and Fax Guide.
Ask the other party to prepare the machine
for reception. (Power, paper, etc.)
Reload the documents. For details, refer
to Chapter 1, "Loading Documents" in the
User's Guide.
These pages should be set on the document
glass and kept separate from the other pages.
For details, refer to Chapter 1, "Loading
Documents" in the User's Guide.
Load the document correctly. For details,
refer to Chapter 1, "Loading Documents" in
the User's Guide.
Dial the correct fax number.
Wait until the line is available and try again.
Load the document correctly. For details,
refer to Chapter 1, "Loading Documents" in
the User's Guide.
Check the memory.
Troubleshooting
1
2
3
4
4-15