Cannot Connect To The Network - Konica Minolta bizhub 25 Administrator's Manual

Plain-paper digital fax/copier/printer/scanner
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Status
Cannot print
correctly
Cannot print PDF
documents correctly
using KONICA
MINOLTA bizhub25
PDF Direct Print
or operating from
machine control
panel

Cannot Connect to the Network

If problems occur when performing operations using a computer, such as using Message
Board, or using the Internet Fax or Scan to Folder functions, check the following table
first.
Status
Cannot connect to
the network
Things to check
Are the paper size and
orientation settings, etc.
set in the application being
prioritized?
Does the machine have
sufficient memory for
printing?
Is the optional PostScript
Memory attached?
Are the fonts embedded in
the PDF file?
Things to check
Is the power cable firmly
inserted?
Is the power switch ON?
Are the network settings
correct?
Is the LAN cable firmly
inserted?
Is the LAN cable or LAN
card damaged?
Is the power of any network
accessories (LAN hubs,
routers, etc.) turned ON?
Are any network devices
(LAN hubs, routers, etc.)
damaged?
Are the settings of the
network device correct?
Countermeasure
The settings of the application software may
be prioritized, depending on the settings of
the printer driver. Specify the correct settings
in the application software.
If you are printing multiple sets, first check
whether you can print one set. Set a lower
image resolution. Alternatively, reduce the
size of the data by simplifying the image.
You may print them correctly when the
optional PostScript Memory is attached.
When the characters are garbled, you may
print them correctly by creating a PDF file
with the fonts embedded in the file.
Countermeasure
Check whether it is firmly inserted into the
power socket and power plug.
Turn ON the power switch. For details, refer
to Chapter 1, "Power Switch and Energy Save
Mode" in the User's Guide.
Specify the correct network settings in the
machine. For details, refer to
Network
Settings".
(See page 2-42.)
Check whether the LAN cable is firmly
inserted into the machine and any network
devices (LAN hubs, routers, etc.)
Check the LAN cable or LAN card. If one of
them is damaged, replace it.
Turn ON the power of any network devices
(LAN hubs, routers, etc.).
Connect the device to another port, and check
whether it operates properly.
If it does not operate, replace the device.
Refer to the instruction manual of the device
to specify the correct network settings in the
machine.
If you replace a device, specify the network
settings again.
Troubleshooting
"Specifying the
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