Cannot Print - Konica Minolta bizhub 25 Administrator's Manual

Plain-paper digital fax/copier/printer/scanner
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Status

Cannot print

correctly using the
Scan to Printer
function
Cannot delete a
printer registered in
the Scan to Printer
function

Cannot Print

Status
Cannot perform
printing
4-18
Troubleshooting
Things to check
Are you using Windows
2000?
Does the computer have
enough memory?
Things to check
Have you checked the
network environment?
Is paper loaded?
Has the toner run out? Has
the drum cartridge reached
the end of its life?
Is the system memory of the
computer insufficient?
Is the printer driver
installed?
Is the correct printer
selected?
Is the printing port correct?
Are you printing from Mac
OS X 10.2 via USB cable?
Countermeasure
Try specifying "200 dpi" for the scan
resolution.
Expand computer memory. The computer on
which the Scan to Print Monitor is installed
should have more memory than 512 MB.
If you become unable to use the computer
which registered the printer for some reason,
use
"Scan to Print
Clear" to delete the printer.
(See page 2-45.)
Countermeasure
Refer to
"Cannot Connect to the
check the network environment.
4-19.)
Load the paper properly. For details, refer
to Chapter 1, "Loading Paper" in the User's
Guide.
Check the screen of the machine, and if
a message is displayed, replace the toner
cartridge and drum cartridge. For details,
refer to Chapter 4, "Replacing the Toner
Cartridge" in the User's Guide.
Check whether the memory capacity of
the computer meets the requirements for
operating Message Board.
If the requirements are not met, increase
the memory of the computer. If multiple
applications or unnecessary resident
programs are running, close them.
Refer to Chapter 2, "Installing to Windows"
or Chapter 3, "Installing to Mac OS X" in the
Printer Guide to install the required printer
driver.
Select your desired printer in the print menu
of the application.
Check whether the printing port is correct
in the properties screen of the printer driver.
Refer to the help, etc. for your computer.
If the machine is connected via a USB cable,
confirm that "USBxx" (where "xx" refers to
the port number) is selected. If the machine
is connected via a network, confirm that an
lpr port with the same address as the IP
address set in the machine is selected.
When you print from Mac via USB cable, the
following settings are not available: Paper
Type, Toner Saving, Print Density, Binding
Width (Front), and Binding Width (Back).
Print via network or upgrade your Mac
version to Mac OS X 10.3 or later.
Network" to
(See page

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