Jam At Tray [1] [2] [3] Or 0X01 - Xerox 3450B - Phaser B/W Laser Printer Service Manual

Jam At Tray [1] [2] [3] or 0x01

The printer's front panel displays "Jam At Tray [1] [2] [3]". The active tray (Tray 2 or
Tray 3) has been removed, reseated, and locked into place. Any obstructions, media,
or debris has been removed from the input paper path. Printer power has been cycled
and the error still appears.
Troubleshooting Reference
Applicable Parts
Pickup unit
Tray 1, 2, or 3 Solenoid
Regi Clutch or Feed Clutch
Feed Sensor
Troubleshooting Procedure
Steps Actions and Questions
Using the embedded diagnostics, check
1
operation of the tray solenoids. Do the tray
solenoids operate correctly?
Using the embedded diagnostics, check
2
operation of the Regi Clutch and Feed
Clutch. Do the clutches operate correctly?
If paper feeds into the printer and the Jam
3
error message appears, use the embedded
diagnostics to check feed sensor
operation. Does the feed sensor operate
correctly?
Check the side guides for the inoperative
4
tray for damage or improper seating.
Are guides damaged or loose?
Check the surface of the pick-up rollers for
5
dirt or damage. Are the rollers dirty or
damaged?
3-16
Wiring and Plug/Jack Map References
"Print Engine Interconnect Diagram" on page 10-2
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Replace damaged
part.
Clean rollers with
a soft cloth very
slightly dampened
with water or
replace if
damaged.
Phaser 3450 Laser Printer Service Manual
No
Replace the
inoperative
solenoid.
Replace the
defective clutch.
Replace the
defective sensor
or actuator.
Go to Step 5.
Replace Main
Board.