Phaser 3450 Laser Printer Service Manual Warning The following servicing instructions are for use by qualified service personnel only. To avoid personal injury, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.
Service Terms Manual Terms Various terms are used throughout this manual to either provide additional information on a specific topic or to warn of possible danger present during a procedure or action. Be aware of all symbols and terms when they are used, and always read NOTE, CAUTION, and WARNING statements.
Symbols Marked on the Product DANGER high voltage. Protective ground (earth) symbol. Hot surface on or in the printer. Use caution to avoid personal injury. The surface is hot while the printer is running. After turning off the power, wait 30 minutes. 30 min.
Power Safety Precautions Power Source For 110 VAC printers, do not apply more than 140 volts RMS between the supply conductors or between either supply conductor and ground. Use only the specified power cord and connector. For 220 VAC printers, do not apply more than 264 volts RMS between the supply conductors or between either supply conductor and ground.
Electrostatic Discharge (ESD) Precautions Some semiconductor components, and the respective sub-assemblies that contain them, are vulnerable to damage by Electrostatic discharge (ESD). These components include Integrated Circuits (ICs), Large-Scale Integrated circuits (LSIs), field-effect transistors and other semiconductor chip components. The following techniques will reduce the occurrence of component damage caused by static electricity.
Service Safety Summary General Guidelines Note The material presented here is intended as a safety reminder for qualified service personnel. Refer also to the preceding Power Safety Precautions. Avoid servicing alone: Do not perform internal service or adjustment of this product unless another person capable of rendering first aid or resuscitation is present.
Servicing Electrical Components Before starting any service procedure, switch off the printer power and unplug the power cord from the wall outlet. If you must service the printer with power applied, be aware of the potential for electrical shock. Warning Turning the power off by using the On/Off switch does not completely de- energize the printer.
The equipment described in this manual generates and uses radio frequency energy. If it is not installed properly in strict accordance with Xerox instructions, it may cause interference with radio and television reception or may not function properly due to interference from another device.
Declaration of Conformity Xerox Corporation, declares, under our sole responsibility that the printer to which this declaration relates, is in conformity with the following standards and other normative documents: In the European Union Following the provisions of the Low Voltage Directive 73/23/EEC and its...
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>95% dropout for 250 cycles @ 50 Hz This product, if used properly in accordance with the user's instructions is neither dangerous for the consumer nor for the environment. A signed copy of the Declaration of Conformity for this product can be obtained from Xerox. Service Manual...
General Information In this chapter... Printer Introduction and Overview ■ Printer Configurations ■ Parts of the Printer ■ Phaser 3450 Front Panel Configuration ■ Main Board ■ Service Parts ■ Consumables ■ Printer Specifications ■ Chapter...
Printer Introduction and Overview The Xerox Phaser 3450 Laser Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the printer. To ensure complete understanding of this product, participation in Xerox Phaser 3450 Laser Printer Service Training is strongly recommended.
Printer Configurations The Phaser 3450 Laser Printer combines a 25 page per minute monochrome print engine with an image processor supporting PostScript 3, PCL6 (Windows), and KSC5843, and KSSM (DOS) page description languages. The printer supports resolutions of 600 and 1200 dots-per-inch (dpi) image quality. Configuration upgrades available for the Phaser 3450 Laser Printer include a Network Interface Card (NIC), additional RAM memory, a 500 sheet feeder, and flash memory for fonts, forms, and macros.
Parts of the Printer Exterior s3450-160 Tray 1 (MPT) Output Support Tray 2 (500 Sheet Feeder) Front Panel Tray 3 (Optional 500 Sheet Feeder) Top Output Tray (Facedown) Paper Level Indicator Top Cover Right (Main Board) Cover Print Cartridge Phaser 3450 Laser Printer Service Manual...
Phaser 3450 Front Panel Configuration The front panel consists of a 2 x 16 display, six functional buttons, and an LED. The buttons navigate the menu system, perform functions, and select modes of operation for the printer. LED indicator: Green = Ready to Print or Flashing Green = Receiving, Processing Data, ■...
Front Panel Shortcuts Mode Press this selection at Power On Enter Service Diagnostics OK (hold the OK button down) Phaser 3450 Laser Printer Rear View s3450-162 Power Switch Power Receptacle Rear Panel Interface Ports Rear Jam Access Door Rear Panel Configuration Interfaces ■...
Main Board The following components need to be transferred from the old board when installing a new Main Board in the printer. Note NVRAM parameters are not transferable to the replacement board. These include Serial Number and Copy Count. Serial number can be reinstalled via CentreWare if the NIC Board is installed, or by a downloadable PJL command.
Supply Life Counter Behavior An internal counter tracks copy count information and stores the values in NVRAM. The Main Board monitors this counter in order to display the near end-of-life and end-of-use messages. Consumable (toner/print cartridge) usage is tracked by the CRUM and monitored by the Main Board in order to display the near end-of-life and end-of-life messages.
Functional Specifications Characteristic Specification Printing process Non-Impact Electrophotography Color medium Monochrome Resolution / True 600 x 600 dpi/ Addressability Addressable 1200 x 1200 dpi Operating Modes Running Mode: Print Engine capable of making prints immediately. Ready Mode: 20 seconds from completion of a print. Sleep/ Low Power/ Power Saver Mode: entered after a specified period of Print Engine inactivity since completion of the last print.
Environmental Specifications Characteristic Specification Optimal print-quality range: 17º to 26º C (62º to 80º F) Temperature: Operating 10º C to 32º C (50º F to 89º F) Storage Unpacked 5º C to +35º C (41º F to 95º F) Packed 24 month maximum -20º...
Media and Tray Specifications Specification Trays Printable Minimum margins = 4 mm (0.16 in.) on all sides All Trays Area Maximum paper size = 215.9 mm x 355.6 mm (8.5 in. x 14 in.) Minimum paper size = 75 mm x 125 mm (3 in. x 5 in.) Tray 1 only Supported Paper Type...
Theory of Operation In this chapter... Overview of the Phaser 3450 Laser Printer ■ Print Modes ■ Printer Controls ■ Paper Path of the Printer ■ Duplex Paper Path ■ Chapter...
Overview of the Phaser 3450 Laser Printer Summary of the Printing Process The Phaser 3450 Laser Printer is a desktop monochrome laser printer, applying the principals of an electrophotographic system. The system, comprising a drum and developing unit, places the toner image onto print media producing a monochrome image.
Laser 2.Charging 3.Exposure 4.Development 7.Fixing 8.Exit 1.Feeding Exit Registration Sensor Sensor 6.Transfer 5.Pre-Transfer s3450-201 Print Modes The Phaser 3450 Laser Printer provides four print modes: draft, 300, 600, and enhanced. Print modes are front panel selectable. ■ Draft mode: Uses a combination of reduced toner output and the lowest resolution (300 x 300 dpi) to extend print cartridge life.
Printer Controls Paper Size Control The paper size selection for Tray 2 and Tray 3 is set by moving the paper guide in the tray. This in turn sets the plastic “fingers” on the side of the paper tray to a specific postion.The position of the “fingers”...
Interconnect Board and the associated signals are supplied to the Main Board. The CRUM not only detects cartridge presence, it also determines whether it is a genuine Xerox cartridge. When the toner remaining falls to 15%, the printer displays a low toner message on the front panel display.
Paper Path of the Printer Papers that meet the specifications may be fed from Trays 1 and 2, or the optional Tray 3. If you use thick paper (from the RCP Menu) with a weight of more than 105 (60 lb), you must insert the paper into Tray 1 and select the paper type. Paper will exit the printer to the face down top tray.
Major Assemblies and Functions The Phaser 3450 Laser Printer contains several subsystems. Each subsystem contains Service Parts identified in the parts list in Chapter 9 of this manual. For information on repairing or replacing sub-assemblies and Service Parts, refer to the Removal and Replacement Procedures in Chapter 8 of this manual.
Image Processor Function The host computer connects to the Main Board using a bi-directional parallel or Universal Serial Bus (USB) cable, or via an optional RJ45 Ethernet Network Card. The Main Board receives image data from the host computer and converts the image to a bitmap image.
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Print Engine Control Function The Print Engine Control function is composed of two sections: ■ Power Distribution ■ Engine Control The power distribution section receives AC voltage and creates the required DC outputs (3.3 VDC, 5 VDC, and 24 VDC) to power the printer components. It also supplies AC voltage to the Fuser assembly.
Print Cartridge The Print Cartridge receives image data in the form of pulsed laser light from the Laser Scan Unit and creates the image via the xerographic process. The Print Cartridge contains the following components: ■ Charge Roller ■ Drum ■...
Transfer Roller The transfer subsystem consists of the Pre-Transfer Lamp (PTL) and the Transfer Roller. The PTL exposes the drum surface after the latent image has been developed to lower surface potential of the drum. This provides enhanced transfer efficiency. The transfer roller provides a high positive potential on the back of the print media.
Paper Feed Sequence When the Main Board is ready to feed paper, it energizes the paper feed solenoid. The solenoid armature releases the media unit clutch and the pick-up roller makes one revolution. This drives the paper to the feed roller and retard roller. The pick-up roller is designed with one flat side.
Fuser Exit Sensor The Exit Sensor monitors the paper movement. If the paper takes too long getting to the sensor, or it stays on the sensor too long, the Main Board will shut down the machine, the Control Panel LED will blink red, and a JAM 2 error message will display on the Control Panel.
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2-14 Phaser 3450 Laser Printer Service Manual...
Error Messages and Codes In this chapter... Introduction ■ Servicing Instructions ■ Service Diagnostics ■ Error Messages and Codes Summary Table ■ Chapter...
Introduction This section covers troubleshooting procedures for the Phaser 3450 Laser Printer front panel error messages and codes. Only jams and fatal errors will produce an associated numeric code. Error messages and codes are generally specific, making it important that service personnel and users record errors exactly when reporting problems with the printer.
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When an error first occurs, record the error message and code then cycle power to the printer to see if the error recurs. Fault History can be accessed one of two ways: Accessing Fault History View the printer’s fault history on the front panel. Troubleshooting -->...
Servicing Instructions The Service Flowchart is an overview of the path a service technician should take, using this technical manual, to service the print engine and options. If you choose not to use the Service Flowchart, it is recommended that you start at the appropriate troubleshooting table and proceed from there.
Step 4: Correct the Problem Use the Parts List to locate a part number. Use the Removal and Replacement Procedures to replace the part. Step 5: Final Checkout Test the printer to be sure you have corrected the initial problem and there are no additional problems present.
General Notes on Troubleshooting Unless indicated otherwise, the instruction “Switch ON printer main power” means for you to switch ON printer power and let the printer proceed through POST to a ‘Ready’ condition. When instructed to take voltage, continuity or resistance readings on wiring harness, proceed as follows;...
Voltage Measurements Power and signal grounds are connected to the frame ground. All circuit troubleshooting can be performed using the metal frame (chassis) as the grounding point. To locate connectors or test points, refer to "Wiring Diagrams" on page 10-1 for more information. Unless otherwise specified, the following voltage tolerances are used within this section: Stated...
Service Diagnostics The Phaser 3450 Laser Printer has built-in diagnostics to aid in troubleshooting problems with the printer. The Service Diagnostics Menu provides a means to test sensors, motors, switches, clutches, fans and solenoids. Diagnostics also contain built-in test prints, cleaning procedures, printer status and some NVRAM access. Service diagnostics are to be executed through the front panel by a certified service technician only.
Service Diagnostic Front Panel Button Descriptions Button Function Returns to the prior higher level menu structure, if available. BACK If help text is displayed on the front panel, pressing BACK will restore the current menu item and remove the help text. Terminates the current test.
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Function Function Function Description Display Motor/Fan Main Motor Main drive motor runs after OK Main Motor button is pressed and stops when (ON / OFF) the Cancel button is pressed. Laser Motor Laser motor runs after OK button is Laser Motor pressed and stops when the Cancel (ON / OFF) button is pressed.
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Function Function Function Description Display Sensor Paper Size Compares selected media size with Paper size: Sensor size actually loaded. If Tray 3 is Letter installed, both Tray 2 and Tray 3 sizes will display. Tray 1 NP With tray down, touch sensor and Tray 1 W/ Sensor confirm message changes to “Tray 1...
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Function Function Function Description Display HVPS Dev Bias Developer Bias (+500V) turns on Dev Bias when OK is pressed and goes off Test (ON/ when Cancel is pressed. Measure OFF) voltage with a DMM, if required. Charge Roll Charge Roller Voltage (+1200V) Charge Roll turns on when OK is pressed and Test (ON/...
Fuser Failure/Low Heat/or Overheat/ 0x56/ 0x57/0x58 The printer’s front panel displays “Fuser Failure, Engine Fuser Over Heat Error, or Engine Fuser Low Heat Error”. The fuser has been removed, reseated, and locked into place. Any obstructions, media, or debris has been removed from the fuser paper path. Printer power has been cycled and the error still appears.
LSU Error or 0x5A The printer’s front panel displays “Laser Failure”. The LSU has been removed, reseated, and locked into place. Any obstructions, media, or debris has been removed from the paper path. Printer power has been cycled and the error still appears. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References...
Jam At Tray [1] [2] [3] or 0x01 The printer’s front panel displays “Jam At Tray [1] [2] [3]”. The active tray (Tray 2 or Tray 3) has been removed, reseated, and locked into place. Any obstructions, media, or debris has been removed from the input paper path. Printer power has been cycled and the error still appears.
Jam At Top(0x02) or Jam At Exit (0x03) The printer’s front panel displays “Jam At Top or Jam At Exit”. Any obstructions, media, or debris has been removed from the paper path. Printer power has been cycled and the error still appears. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References...
Jam At Duplex (0x04) or Jam At Tray (0x05) The printer’s front panel displays “Jam At Duplex or Jam At Tray”. Any obstructions, media, or debris has been removed from the duplex paper path. Printer power has been cycled and the error still appears. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References...
Output Tray Is Full or 0x44 The printer’s front panel displays “Output Tray Is Full”. The output tray has been emptied of all paper. Printer power has been cycled and the error still appears. Troubleshooting Reference Applicable Parts Wiring and Plug/Jack Map References Tray Full Sensor "Print Engine Interconnect Diagram"...
Replace Print Cartridge (0x53) or Invalid Print Cartridge (0x55) The printer’s front panel displays “Replace Print Cartridge”. The Print Cartridge has been replaced with the correct Xerox Print Cartridge. Printer power has been cycled and the error still appears. Troubleshooting Reference...
General Troubleshooting In this chapter... Introduction ■ Preliminary Procedures ■ Front Panel Troubleshooting ■ Paper Size Switch Assembly ■ Power Supply Troubleshooting ■ Media Jams and the Paper Path ■ Chapter...
Introduction This chapter covers the general start-up, Power On Self Test, and power supply operations of the printer to aid in troubleshooting problems not associated with an error code or front panel error message. For troubleshooting problems associated with an error code or front panel error message, notes on how to use the troubleshooting procedure tables, and how to use service diagnostics, see Chapter 3 "Error Messages and Codes"...
Front Panel Troubleshooting No Front Panel Display after Power is Turned ON Verify that power cord is securely plugged into both the printer and the grounded, three prong AC outlet with the appropriate power available. Ensure that all covers are securely closed. Verify that Top Cover, Print Cartridge, and Fuser Gate interlocks are functional.
Front Panel Continually Displays “Output Tray Is Full” Empty the output tray. Ensure that the Output Full Actuator is in the correct position and moves without binding. Verify that all harness connections to the Output Full Sensor are secure. Replace the Output Full Sensor. Replace the Output Full Sensor Harness.
Power Supply Troubleshooting Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Power Supply Board AC Switch Harness Assembly Procedure Step Action and Questions Check the voltage at the AC wall outlet. Is Go to Step 2. Notify the there approximately 110 VAC (or 220 VAC if customer of the printer is a 220 V model) at the AC wall improper AC...
Media Jams and the Paper Path Media-based Problems Check that the correct type of media is being used. For the correct media types and weights, see "Media and Tray Specifications" on page 1-14. The customer should be using a quality laser printer paper. Inspect the paper for bent, torn, or folded corners.
Paper Mis-feed from Tray 2 Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Main Board Tray 2 Pick-Up Roller Tray 2 Assembly Procedure Step Action and Questions Is paper loaded correctly? Go to Step 2. Load paper correctly. Is the tray damaged? Replace Tray 2 Go to Step 3.
Paper Mis-feed from Tray 3 (Optional Feeder) Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Main Board Tray 3 Assembly Procedure Step Action and Questions Is paper loaded correctly? Go to Step 2. Load paper correctly. Is the tray damaged? Replace Tray 3 Go to Step 3.
Jam At Tray [1] [2] [3] (Jam 0) Paper jams at or just after the Registration Sensor. Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Registration/Feed Sensor Actuator Transfer Roller Registration Assembly Print Cartridge Main Board Procedure Step Action and Questions Is the Registration/Feed Sensor Actuator Repair or Go to Step 2.
Jam At Top (Jam 1) Paper jams in front of or just inside the Fuser Assembly. Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Exit Sensor Actuator Registration Sensor Actuator Fuser Assembly Power Supply Board Procedure Step Action and Questions Is the Exit Sensor Actuator damaged or binding? Repair or Go to Step 2.
Jam At Exit (Jam 2) Paper jams in the Fuser Assembly outlet or the Exit Roller Assembly. Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Exit Sensor Actuator Fuser Assembly Exit Transport Assembly Main Board Procedure Step Action and Questions Is the Exit Sensor Actuator damaged or binding? Repair or Go to Step 2.
Jam At Duplex (Duplex Jam 1) Paper jams in the Exit Transport Assembly or before, or in the Duplex Feed Rollers. s3450-167 Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Exit Sensor Actuator Exit Roller Assembly Transport Roller Assembly Main Board Procedure Step...
Jam At Tray/Remove Tray 2 (Duplex Jam 2) Paper Jam between the Duplex Feed Rollers and the Registration Rollers. s3450-168 Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Duplex Exit Sensor Actuator Duplex Assembly Feed Roller Assembly Print Engine Controller Board Procedure Step Action and Questions...
CRUM Toner Error Troubleshooting References Applicable Parts Wiring and Plug/Jack Map References Print Cartridge Toner Sensor Harness Print Cartridge Interconnect Board Procedure Step Action and Questions Open the top cover and ensure that the Print Complete Go to Step 2. Cartridge is properly seated.
Print-Quality Troubleshooting In this chapter... Print-Quality Problems Overview ■ Defects Associated with Specific Printer Components ■ Front Panel Test Print ■ Print-Quality Troubleshooting ■ Chapter...
See the approved media list from, "Xerox Supplies" on page 9-25 for media that has been tested and approved for use in the Phaser 3450 Laser Printer. If the print quality...
Fuser ■ Hot or Cold Offsetting ■ Repeating Defects ■ Voids Repeating Defects Distance Assembly Component between Defects Typical Defect Print Cartridge Developer Roller 49 mm (1.93 in.) Horizontal image band Drum 95 mm (3.74 in.) White spots on black image or black spots on white Drum Charge Rollers 38 mm (1.50 in.)
s3450-200 Deletions Inspect the test print for the presence of deletions or unprinted spots. If these are found go to Spot or Vertical Deletions on page 5-9. Phaser 3450 Laser Printer Service Manual...
Fusing Rub the image three times at the indicated points with a soft cloth or tissue. The toner should not lift off of the surface of the print. If the image smears or toner lifts off the image onto the cloth, refer to Unfused Image on page 5-10. Resolution Observe the three resolution check points on several test prints.
Registration and Skew Fold the paper from two consecutive test prints in half (first side edge to side edge and then top edge to bottom edge). Observe the fold lines with reference to the crosshairs of the printed target. The fold line should be aligned perpendicular to the target crosshairs and should be within ±2.0 mm of the target crosshairs (each line on the target is 1.0 mm).
Print-Quality Troubleshooting The following table provides examples or descriptions of various image or printing defects that may be observed in the Phaser 3450 Laser Printer. The table also lists possible causes and solutions. Image Defect Possible Cause Solution Seal tape was not Ensure that sealing tape has No Image/Blank Prints ■...
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Image Defect Possible Cause Solution Dark Image: All areas of Verify Remote Control Verify Remote Control Panel ■ ■ Panel settings. setting for the Toner Density the print are too dark. menu is not set to "dark.” Print Cartridge. ■ Verify that the high-voltage Incorrect high-voltage ■...
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Image Defect Possible Cause Solution Print Cartridge Replace the Print Cartridge. Black Spots/Marks: ■ ■ There are spots and/or Fuser assembly ■ NOTE: Refer to "Defects marks of toner on the Paper transports ■ Associated with Specific Printer printed side of the page. Transfer Roller ■...
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Image Defect Possible Cause Solution Unfused Image: Part or Paper quality (damp Paper is too thick, damp or ■ ■ paper) contains a high percentage of all of the image is cotton. Operating environment unfused. ■ Printer is not installed in specified Remote Control Panel ■...
Margin Calibration The Margin Calibration has no effect on the printer’s image registration. Image registration is not adjustable on the Phaser 3450 Laser Printer. Margins - Simplex Top/Left The Simplex Top and Left adjustment provides a method of changing the margin settings when a print driver is not being used.
Cleaning and Maintenance In this chapter... Service Preventive Maintenance Procedure ■ Recommended Tools ■ Cleaning ■ Printing a Cleaning Sheet ■ Chapter...
Service Preventive Maintenance Procedure Perform the following procedures whenever you check, service, or repair a printer. Cleaning the printer, as outlined in the following steps, assures proper operation of the printer and reduces the probability of having to service the printer in the future. The frequency of use and the type of paper a customer prints on determines how critical and how often cleaning the machine is necessary.
Printing a Cleaning Sheet If you are experiencing blurred, faded, or smeared printouts, you may be able to correct the problem by printing either or both of the cleaning sheets available in the Troubleshooting/Service Tools Fuser Clean menu. The sheet cleans toner Print Cart Clean debris out of the Fuser, and the sheet cleans the drum in the Print...
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Phaser 3450 Laser Printer Service Manual...
Service Parts Disassembly In this chapter... Overview ■ General Notes on Disassembly ■ Removing Service Parts and Consumables ■ Print Engine Disassembly ■ Chapter...
Overview This section contains the removal and replacement procedures for selected parts of the printer according to the Service Parts List. Not all Replacement Procedures are included in this Service Manual. In most cases, to reinstall a part, simply reverse the Removal Procedure shown.
General Notes on Disassembly Preparation Before you begin any Removal and Replacement Procedure: Switch OFF the printer power and disconnect the power cord from the wall outlet. Remove the Imaging Unit and protect it from exposure to light by covering it with a light proof bag or by placing it in a light-tight container.
Removing Service Parts and Consumables Routine Maintenance Items for the Phaser 3450 Laser Printer include the Transfer Roller and Fuser Assembly. Consumables consist of the Print Cartridge. Print Cartridge Removal (PL 9.1.8) Power down the printer and disconnect the power cord from the wall outlet. Open the top cover on the printer.
Lift the lever on the Bearing Clip at each end of the Transfer Roller. Caution The gear on the end of the Transfer Roller shaft is not secured in place. Hold the gear when removing the roller to prevent it from falling into the printer. Note The 2 bearing clips are not interchangeable.
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Using the included screwdriver, remove the 4 screws securing the Fuser to the printer chassis. Pull back on both ends of the Fuser to remove it. Note The Fuser (1) is secured using two different size screws. When reinstalling, the long screws go on the top and the short screws go on the bottom. s3450-043 Reassembly Caution...
Print Engine Disassembly Right Cover Assembly (PL 9.2.2) Power down the printer and remove the power cord from the wall outlet. Remove the 2 screws securing the Right Cover (1) to the back of the printer. s3450-012 Slide the cover toward the back of the printer to disengage the 3 retaining hooks on the lower edge of the cover, then lean the top of the cover outward and remove it from the printer.
Left Cover Assembly (PL 9.2.4) Power down the printer and remove the power cord from the wall outlet. Remove the 2 screws securing the Left Cover to the back of the printer. You will need to open the rear cover to access the upper screw. s3450-027 Note The rear cover will have to be closed most of the way when sliding the left...
Top Cover Assembly (PL 9.2.1) Remove the Print Cartridge (page 8-4) and protect it from light. Remove the Right Cover Assembly (page 8-7) and the Left Cover Assembly (page 8-8) from the printer. Open Tray 1, the rear cover, and the front section of the Top Cover. Note If the NIC Card is installed, remove it ( page 8-17) to access the connectors on the Main Board.
Unlatch the retaining hooks on both sides of the Top Cover and the one at the left rear corner. The hook at the left rear corner requires the use of a small screwdriver to release. Remove the Top Cover Assembly from the printer. Caution Remove the cover carefully while feeding the cables and connectors removed from the Main Board through the chassis access holes.
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Close the Tray 1 cover about half way then push outward on the top of the left slot track that the link pin rides in and disconnect the Tray Link from the left cover slot. Next, flex the top of the right track and release right Tray Link. s3450-004 Tray Link Link Pin...
Retard Assembly (PL 9.3.7) Remove the Tray 1 Cover Assembly (page 8-10). Note Removing Tray 2 is not required, however it will provide increased access. Unplug the connector on the Tray 1 Empty Sensor. This comes from CN 13 on the Connector Board.
Remove the Tray 1 Cover Assembly (page 8-10). Remove the Top Cover Assembly (page 8-9). Disconnect the Tray 1 Lift Plate Links from the Tray 1 Lift Plate by pulling outward on the end of the Link arms where they connect to the lift plate. Rotate each Link to align the key with the slot in the frame mounting hole and remove the Links.
Rear Cover Assembly (PL 9.2.3) Open the rear cover and remove the screw that secures the strap to the rear of the printer. Note You can also pry the cover end of the strap off the retainer and slide it free of the cover while leaving it and the screw attached to the rear of the printer.
Rotate the rear cover until the flat surface of the left hinge pin (refer to standard orientation drawing on page 8-2) aligns with the slot as shown in ➀ below. Pull up on the left side of the cover to free the left hinge pin. s3450-032 Slide the rear cover to the left to free the right hinge pin (see ➁...
Remove the 6 screws that secure the Front Panel Assembly to the Top Cover and remove the Front Panel Assembly. s3450-170 Button Panel LCD Panel Cover Open Interlock Switch (PL 9.2.1.16) Note It is not mandatory to remove the Top Cover to access the interlock switch, however the Right Cover must be removed in order to disconnect the interlock switch connector CN 2 from the Cover Interconnect Board.
Using a small flat blade screwdriver, pry outward to release the retainers (6) that secure the interlock switch cap, and pull the cap free of the cover. s3450-041 Interlock Switch Switch Cap Remove the Cover Open Interlock Switch NIC Board (PL 9.1.41) Remove the Right Cover Assembly (page 8-7).
Main Board (PL 9.1.10) Note If the NIC Board is installed, it must be removed (see page 8-17) to access the retaining screws for the Main Board. Remove the Right Cover Assembly (page 8-7). Caution Observe proper ESD procedures when removing or replacing any circuit boards in the printer.
Position the retainers on the parallel port connector straight out from the connector for removal. Move the board toward the front of the printer so the connectors clear the bracket and remove the Main Board to the right. s3450-016 Note NVRAM parameters are not transferable to the replacement board.
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Remove the e-ring that secures the Registration Clutch to the Feed Roller Shaft and remove the Registration Clutch. s3450-019 Remove the screw securing the Cover Interconnect Board to the Main Drive and move it out of the way. Remove 6 screws that secure the Main Drive to the printer chassis, and remove the Main Drive.
Replacement Notes Note A ground wire and a discharge capacitor are secured to the Main Drive Assembly by 2 of the mounting screws. Note the position for reassembly. Note Seat the right side of the Main Drive first, then work the left side into position while aligning the gears.
Paper Size Sensor (PL 9.3.36) Note If the optional Tray 3 Feeder is installed, it must be removed before perfoming this procedure. Remove the left cover from the printer (page 8-8). If Tray 2 has not already been removed, remove it now. Disconnect CN 1 (to the Print Cartridge Interconnect Board) from the Paper Size Sensor.
Remove 3 screws that secure the Exit Motor Drive Assembly to the printer chassis and remove the drive assembly. s3450-052 Caution Do not lose the thermal insulating washers on each of the mounting screws between the screw head and the motor. Main Fan Assembly (PL 9.1.19) Remove the Top Cover Assembly (page 8-9).
Remove 1 screw securing the Fan retainer (stopper) and remove the fan to the left while feeding the cable through the printer from the right side. s3450-197 Stopper Main Fan Reinstallation Notes Note If not already done during removal, loosen the screws securing the Laser Assembly sufficiently to route the fan cable under the laser.
Remove 1 screw securing the Fan retainer (stopper) and remove the fan to the left while feeding the cable through the printer from the right side. s3450-198 Stopper Sub Fan Reinstallation Notes Note If not already done during removal, loosen the screws securing the Laser Assembly sufficiently to route the fan cable under the laser.
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Using a small flat blade screwdriver spread the plastic latch hooks on the bottom of the bearing while pulling up on the left end of the Exit Roller shaft. s3450-054 Bearing Exit Roller Exit Idler Roller Assemblies Press down on the tab securing the Exit Roller gear to the shaft. Remove the gear. Repeat the procedure for the bearing on the right end of the Exit Roller shaft and remove the shaft.
Using a small flat blade screwdriver spread the plastic latch hooks on the bottom of the bearing while pulling the left end of the Transport Roller Shaft Assembly to the rear. Continue pulling the Transport Roller Shaft Assembly to the rear to remove it from the center bearing.
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Using a small flat bladed screwdriver, release the latch hook on each side of the Intermediate Output Tray. s3450-057 Remove the Intermediate Output Tray (item 1) towards the front of the printer. s3450-058 Remove 3 screws securing the Laser Assembly to the printer chassis and lift the Laser sufficiently to access the harness.
Print Cartridge Interconnect Assembly (PL 9.3.53) Remove the Laser Assembly (page 8-27). If the NIC Board is installed, remove it (page 8-17). Disconnect CN 4, CN 7, CN 8, and CN 9 from the Print Cartridge Interconnect Assembly. s3450-059 Disconnect CN 6 from the Main Board. Remove the 3 screws securing the Print Cartridge Interconnect Assembly and remove the Assembly.
Registration Transport Assembly (PL 9.1.9) Remove the Print Cartridge (page 8-4) and protect it from light. Remove the Top Cover Assembly (page 8-9). Disconnect the connector from the Registration Sensor. s3450-062 Remove the 4 screws that secure the Registration Transport Assembly to the chassis.
Lift the Registration Transport Assembly out of the printer. Registration Sensor (PL 9.7.10) Remove the Registration Transport Assembly (page 8-30). Remove 1 screw (accessed from the bottom of the Assembly), that secures the Registration Sensor to the Registration Transport Assembly and remove the Sensor Holder and the Sensor.
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Disconnect CN 11 connecting the Tray 1 Solenoid to the Connector Board (see "Map 2 Connector Board" on page 10-4). s3450-024 Remove 2 screws securing the Tray 1 Solenoid (item 1) to the chassis and remove the solenoid. Note The ground wire will also be removed at this time. Be sure to replace it when replacing the solenoid.
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Remove 2 screws, one at each end of the Tray 1 Pick Up Rack, and unsnap the rack with the 2 bushings that secure the rack to the Tray 1 Feed Roller Shaft. s3450-068 Bushing Tray 1 Pick Up Rack Remove 1 screw on the right side of the printer that secures the bracket over the right end of the Feed Roller Shaft.
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Pull out on the top of the bearing retainer on both sides of the printer to free the tab from the retaining hole in the chassis, then rotate the bearings to the rear to remove them from the shaft. s3450-070 Slide the shaft towards the right side far enough to free the left end of the shaft as shown by ➀...
Tray 1 Pick Roller (PL 9.3.2.4) Remove the Inner Front Cover (page 8-12). Release the securing tabs and push both idle rollers outward from the sides of the Pick Roller as shown by ➀ below. Note If it is necessary to rotate the Pick Roller for removal, release the solenoid, then rotate the shaft gear clockwise.
Tray 2 Retard Assembly (PL 9.3.7) Remove the Front (Inner) Cover (page 8-12). Remove 2 screws and drop the Retard Roller Frame Assembly. Roller Ass'y s3450-074 Tray 2 Paper Pick Assembly (PL 9.3.67) Remove the Front (Inner) Cover Assembly (page 8-12). Remove the Main Drive Assembly (page 8-19).
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On the right side of the printer, press down the retaining tab and remove the Feed Roller Shaft Gear Assembly from the Feed Roller Shaft. s3450-173 Service Parts Disassembly 8-37...
Page 135
Turn the printer upside down, remove 4 screws, and remove the 2 Bottom Cross Bars from the printer. Caution The Tray Full actuator is exposed with the top cover removed. Be careful when you turn the printer over to avoid damaging the actuator. s3450-172 8-38 Phaser 3450 Laser Printer Service Manual...
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With the printer upside down, disconnect 2 springs from the pickup assembly to the front corners of the Duplex Guide Plate. s3450-174 Using a screwdriver, pry up the locking tab and remove the stopper on the left side of the printer. s3450-081 Remove the screw securing the ground wire on the right side of the Duplex Guide Plate.
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Pull out on the top of the bearing retainer for the Feed Roller Shaft on the right side of the printer. Pull out to free the bearing from the chassis, then rotate the bearing to the rear and remove it from the shaft. s3450-175 Feed Roller Pick Up Roller...
Reassembly Notes Note When reinstalling the Duplex Guide Plate, make sure the plate is past the flange before you reinstall the springs. Note Be sure that you reinstall the ground wire on the right side of the Duplex Guide Plate. Tray 2 Pick Roller (PL 9.3.67.3) Remove the Tray 2 Paper Pick Assembly (page 8-36).
Reassembly Notes Caution When reinstalling the Pick Roller, be careful not to damage the springs. Power Supply Board (PL 9.1.13) Remove the Duplex Guide Plate from the printer (page 8-36, Steps 1 through 8). Slide the Tray 2 Paper Out Actuator (item 1) to the left ➀ until the end is free of the retainer clip, then lift up ➁...
Page 140
Remove 9 screws and slightly lift the Duplex Assembly from its mounting location. Note The screw that secures the ground wire to the back edge of the assembly is the short machine screw. Caution Do not attempt to remove the Power Supply Board Assembly from the printer until you first disconnect all 5 connectors.
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Disconnect 5 connectors (CN 1, CN 2, CN 3, CN 4, and CN 101) from the Power Supply Board, then remove the Power Supply Board Assembly to a work surface with the Power Supply up. s3450-089 Reassembly Notes Note CN3 must be dressed correctly for reassembly. If CN3 is pulled too far forward, assembly will be difficult.
Duplex Assembly (PL 8.8.2) Remove the Power Supply Board (page 8-42). Remove 4 screws securing the Power Supply Board to the Duplex Assembly and remove the board. s3450-090 Power Supply Board RH Guide (Duplex) LH Guide (Duplex) Exit Sensor (PL 9.3.62) Remove the Power Supply Board (page 8-42).
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8-46 Phaser 3450 Laser Printer Service Manual...
Serial Number Format Changes to Xerox products are made to accommodate improved components as they become available. It is important when ordering parts to include the following information: ■ Component's part number ■ Product type or model number ■ Serial number of the printer Serial numbering.
Using the Parts List 1. No.: The callout number from the exploded part diagram. 2. Part Number: The material part number used to order specific parts. 3. Qty: This number represents the parts per printer, not the number of parts supplied in the actual part order.
Print Engine Parts Main Unit Phaser 3450 Laser Printer Service Manual...
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Service Parts List 9.1 Main Unit Name/Description Part Number Base Housing Tray 1 Cover Assy (with 2-1, 2-2) 802K69550 Tray 1 Assembly (with 3-1 ~ 3-6) 050K55430 Tray 1 Link (Left) Tray 1 Link (Right) Paper Tray 109R00722 Frame Assy Print Cartridge (5K) 106R00687 Print Cartridge (10K)
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Service Parts List 9.1 Main Unit (Continued) Name/Description Part Number Harness, Main Motor Harness, Motor Reg Clutch 121E19270 PMO Cap TR PBA Sub Cover Joint Bracket-P Shaft MP Bearing Pick Up Gear Pick Up Cam E-Ring CBF Harness SMPS CBF Harness MPF Joint Optional Network Interface Card (NIC) (with 41-1, 41-2) 097S03130 Fan DC (Sub)
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Service Parts List 9.2 Covers Name/Description Part Number Top Cover Assembly (with 1-1 ~ 1-3) Front Panel (with 1-1-1 ~ 1-1-4) 019E63490 Top Cvr Intlck Switch (with 1-2-1 and 1-2-2) 110E14480 Top Cover (with 1-3-1 ~ 1-3-10) 802K69560 Right Cover Assembly (with 2-1 and 2-2) 802K69580 Rear Cover Assembly (with 3-1 ~ 3-8) 802K69590...
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Service Parts List 9.3 Frame 1 Assembly Name/Description Part Number Frame M Base Tray 1 Feed Assy (with 2-1 ~ 2-3) 059K39080 Tray 1 Feed Roller (with 2-4-1 ~ 2-4-3) 059K39090 IPR Terminal FU PMO Housing Terminal CBF Harness Fuser 220V Foot ML-80 Retard Feeder Assy (with 7-1 ~ 7-8) 059K39100...
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Service Parts List 9.3 Frame 1 Assembly (Continued) Name/Description Part Number Nut Hex Cable Tie Actuator Out Full Photo Interrupter Connector Paper Size Sensor Assy (with 36-1 ~ 36-3) 110K14290 Harness Out Full Parts Lists 9-11...
Frame 2 Assembly 9-12 Phaser 3450 Laser Printer Service Manual...
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Service Parts List 9.4 Frame 2 Assembly Name/Description Part Number MEA Unit Terminal L PMO Bearing Shaft Fuser Assy 110V 126E02480 Fuser Assy 220V 126E02490 PBA Main Zener Interface PWBA 960K12210 IPR P Ground OPC Tray 2 Empty Sensor Assy 130K68290 IPR P GND Solenoid Feed IPR P GND SCF Main...
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Service Parts List 9.4 Frame 2 Assembly (Continued) Name/Description Part Number Tray 2 (3) Retard Assy (with 68-1 ~ 68-13) 022E29540 Shaft M Coupling Retard Shaft M Gear Retard Guide M Front 9-14 Phaser 3450 Laser Printer Service Manual...
Fuser Assembly 1-13 1-11 1-12 1-15 1-18 1-15 1-18 1-17 1-16 1-14 1-10 1-16 1-14 1-10 1-17 s3450-186 Service Parts List 9.5 Fuser Name/Description Part Number Unit Fuser 110V 126E02480 Unit Fuser 220V 126E02490 Parts Lists 9-15...
Main Drive Motor Assembly Harness-Main Motor s3450-187 Service Parts List 9.6 Main Drive Name/Description Part Number Main Drive Motor Assy 127K44860 9-16 Phaser 3450 Laser Printer Service Manual...
Exit Drive Motor Assembly Harness-Motor s3450-188 Service Parts List 9.7 Exit Drive Name/Description Part Number Exit Motor Assy 127K44870 Parts Lists 9-17...
Registration Transport Assy s3450-189 Service Parts List 9.8 Registration Transport Assy Name/Description Part Number Reg Transport Assy 059K39130 Guide P Regi Lower Roller regi Lower L Shaft Regi Upper Roller M Regi Idle S Roller M Regi Idle L 9-18 Phaser 3450 Laser Printer Service Manual...
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Service Parts List 9.8 Registration Transport Assy (Continued) Name/Description Part Number Spring TS Paper Guide Guide P Regi Plate Holder M Sensor Photo Interrupter 110K14300 Bush M Roller Regi L E-Ring Bush M Roller Regi L Spring ES CBF Harness MP Empty Washer Plain Cap M Wire PTL Upper Cap M Bushing Actuator...
Power Supply/Duplex Assembly 2-12 2-14 2-13 2-10 2-14 2-11 s3450-190 Service Parts List 9.9 HVPS/Duplex Assembly Name/Description Part Number Power Supply Board (110 Volts) (with 1 and 2) 105K27080 Power Supply Board (220 Volts) (with 1 and 2) 105K27090 SMPS-V1_HVPS SMPS-V2_HVPS Duplex Roller Assembly (with 2-1 ~ 2-14) 059K39140...
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Service Parts List 9.11 Optional Lower Feeder Name/Description Part Number 500 Sheet Feeder (with paper tray) 097S03131 PMO Frame SCF Tray 3 Feed Assy 059K39120 Spring Pick Up PMO Bushing TX Shaft Pick Up PMO Bearing Shaft MEA Unit Roller Feed Bearing Pick Up PMO Guid Inner SCF Tray 3 Retard Assy...
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Service Parts List 9.11 Optional Lower Feeder (Continued) Name/Description Part Number PMO Cover Dummy SCF CBF Harness SCF GND CBF Harness LIU GND CBF Harness OPE Bush Cable ELA HOU CST Sensor Hawk 16 Harness Paper Size Screw Taptite Screw Taptite Screw Machine E-ring E-ring...
Print Engine Interconnect Diagram Use the following interconnect diagram to identify specific connectors (CN) within the printer with respect to the main components. 10-2 Phaser 3450 Laser Printer Service Manual...
Index Exit Motor Drive Assembly 8-22 Exit Roller Assembly 8-25 Adjustments Exit Sensor 8-45 Calibrations Fault History Cleaning Frame 1 9-12 Connection Diagram 10-5 Frame 2 9-15 Connector Locator Maps 10-2 Front (Inner) Cover 8-12 Consumables Front Panel Assembly 8-15 Control Panel Assembly 8-15 Front Panel Continually Displays “No...
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3 (0x0000800) 3-19 3-20 Paper Feed Drive 2-11 Introduction Paper Feed Sequence 2-12 Paper mis-feed from Tray 1 (MPT) Paper mis-feed from Tray 2 Paper mis-feed from Tray 3 (Optional Jam At Exit 3-17 Feeder) Jam At Top 3-17 Paper Out Sensor 2-11 Jam At Tray 3-16...
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Selective Control Serial Number Format Voltage Measurements Service Diagnostic Front Panel Key Descriptions Service Diagnostics Service Diagnostics Menu Map Xerox Supplies and Accessories 9-25 Service Diagnostics PostScript NVRAM Resets Service Preventive Maintenance Procedure Servicing Instructions Simplex Jam 1 (0x0000020) or Jam 2...
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